Vaillancourt Plumbing & Drains

Rating: 5 out of 5

Vaillancourt Plumbing & Drains reviews (358)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Aug 2018

    Numerous Repairs had

    I had several plumbing repairs done recently by Vaillancourt Plumbing. I've been using them for years and, as always, they were excellent. The techs they sent were professional and courteous. They answered all my questions and are obviously very knowledgeable. Also, there office staff are alwalys friendly and very acccomdating. Well done team Vaillancourt!

    Answer from pro:

    Thank you Luthchie. Your many years of loyalty to E. Vaillancourt Plumbing is much appreciated.

    Reply created 20 Nov 2018
  • Review from borealisaustralis
    Rating: 4 out of 5
    Review left on 5 Aug 2018

    great customer service

    This company has very good customer service. After some initial grievances, they genuinely worked hard to ensure we walked away satisfied rather than leave us hanging. They are very reasonable and want to make sure they do a good job.

    Answer from pro:

    We work hard to get it right the first time and, if a situation occurs, we double down to resolve. Thank you for acknowledging our efforts. We look forward to serving you again!

    Reply created 9 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Aug 2018

    Drain

    I would highly recommend vailliancourt plumbing for all your plumbing needs. They came to my home unclogged my drains and we're very proffessional and fast . Which saved me time and money. So if you want great service low cost and professional work done right call Vailliancourt plumbing today. Thanks guys I'll be sure to let my friends know to call you.

    Answer from pro:

    Thank you Kathy. We very much appreciate your comments and are delighted that you will be recommending us.

    Reply created 9 Dec 2018
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 28 Dec 2017

    Leaking kitchen faucet

    Kitchen faucet was leaking under the cabinet from the cold water supply line. Repair person arrived several hours late, stayed for 10 min. to tell me the water line could not be repaired and I would need a new faucet, then wrote up a bill for $152.43. I since called the manufacturer and was told the faucet probably needed a new ceramic cartridge. Have now received this and had it installed and no more leaks. Too bad Vaillancourt couldn't have done this for me considering what I paid them.

    Answer from pro:

    Dear Mr. Mapes, Thank you for your review. Our aim is for 100% customer satisfaction, and we regret this was not your experience. We appreciate becoming aware of the issue. We will look into, and be in touch shortly, with the goal of mutual resolution.

    Reply created 10 Jan 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Oct 2017

    Thank you Vaillancourt

    We had Paul from Vaillancourt come in to fix a sewer smell coming from our powder room toilet. The service was efficient, friendly and cost effective. Thank you Paul. We would recommend this company without hesitation. Evelyn

    Answer from pro:

    Thank you for your review Lynn. We appreciate your feedback. All the Best from all of us here at E. Vaillancourt Plumbing.

    Reply created 10 Dec 2019
  • Review from Customer of Vaillancourt Plumbing & Drains
    Rating: 5 out of 5
    Review left on 2 Mar 2017

    Several Jobs

    I contact Vaillancourt Plumbing to have several residential jobs completed. I was very happy with the workmanship and will definitely contact them again for my future plumbing needs. Paul was very courteous and answered any questions that we had. Great company and will recommend them to my family and friends.

    Answer from pro:

    Thank you for your review. Your Business is much appreciated. All the Best! from E. Vaillancourt Plumbing

    Reply created 10 Dec 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Oct 2016

    Disconnected/reconnected a washing machine as well changing 2 shut off valves

    I was very happy with the positive and pleasantry of Paul. I called in the morning and Paul came out by the afternoon. He was professional and courteous. I will use them again and refer them to my friends.

    Answer from pro:

    Thank you for your review Denise. We appreciate your feedback. All the Best from all of us here at E. Vaillancourt Plumbing.

    Reply created 10 Dec 2019
  • Review from Customer of Vaillancourt Plumbing & Drains
    Rating: 5 out of 5
    Review left on 21 Apr 2016

    amazing service

    Vaillancourt was again to the rescue with the very skilled and patient Stan & Paul unblocking the main drains . Courteous, tidy, concerned and happy to explain every step of the problems' solution, TEAM VAILANCOURT is the best option for my money..always a wow

    Answer from pro:

    Thank you for your review. We appreciate your feedback. All the Best from all of us here at E. Vaillancourt Plumbing.

    Reply created 10 Dec 2019
  • Review from Customer of Vaillancourt Plumbing & Drains
    Rating: 5 out of 5
    Review left on 9 Feb 2016

    Replaced Boiler Pump

    Amazing Company!! The pump on my boiler system finally died after months of nursing in hopes to get through the winter. Was using another company but they couldn't get out until the following week. Basement flooded twice and buckets being emptied every hour on the hour- I was stressed (Husband working out of town and 3 children home for PA day ) I couldn't wait. The other company actually called Vaillencourt to see if they had could do the job sooner (they could ) and got them to match their quote for me. Sold!! Patsy was fantastic and made me feel at ease, answered all my questions and very helpful. Tech showed up 3 hours early and explained everything to me. The job took less time and didn't cost as much as quote. :) The tech took his time and answered all my questions and even gave me some tips on our Boiler system. It's hard to find customer service like this now a days. I believe in putting back into the community; building up our own towns business. Thank you very much for your help Vaillencourt.

    Answer from pro:

    Thank you for your review. Your Business is much appreciated. All the Best! from E. Vaillancourt Plumbing

    Reply created 10 Dec 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jan 2016

    Multiple jobs

    I am a contractor working in Central Ontario, including Oshawa & surrounding areas for 35+ years. Vaillancourt Plumbing is my go to company for any plumbing needs on a job. They are always prompt, clean, courteous to my clients, knowledgeable and professional. Highly recommend them for any plumbing job large or small.

    Answer from pro:

    It's been great working with you Ron for all these years. Your words of praise are much appreciated. Looking forward to more work with you in the future. E. Vaillancourt Plumbing.

    Reply created 10 Dec 2019
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