TWG Landscaping & Property Maintenance Inc.

Rating: 4.9 out of 5

TWG Landscaping & Property Maintenance Inc. reviews (222)

  • Review from Michelle
    Rating: 5 out of 5
    Review left on 18 Oct 2017

    Backyard Retaining Wall

    The work that we needed done was to remove a hill coming towards our home which was 8 feet high and approx 30 feet wide with a slop the length of approx 23 feet. The removal of the hill took 2 days due to the amount as it was huge. The total project we were told would take 3 weeks to complete with a full retaining wall, full patio with boarder trim, 18 trees planted with stones done along the side with laying new grass for the rest of the yard. TWG was amazing with time, cost and most of all customer service with all staff was fantastic. The crew was always friendly and willing to answer any questions we had regarding each stage of the process. This was a very large project which we knew would be expensive and with TWG's reputation of excellence we thought would be unmanageable for us however Todd the owner worked with us and made it happen exactly as we wanted. Just before the project was finished we inquired about laying new grass in the front of our home and Todd and his crew had it done in the same time with no questions asked they are a great team. We are so happy with their work that we will use them for future projects and recommend them to anyone in need of a trustworthy company. Thank you TWG

    Answer from pro:

    Thank you Michelle. Very good to hear all went as you hoped and you are pleased. Hope you are feeling better and have had time to enjoy the patio too!! We look forward to working on future projects with you and yours and my staff say thank you as well!! Enjoy Tammy

    Reply created 23 Oct 2017
  • Review from Deborah
    Rating: 5 out of 5
    Review left on 16 Oct 2017

    Front Walk and Back Patio Replacement. EXCELLENT

    Todd, Tammy and the assigned team (Darrin, other Todd, etc) were outstanding. The work was meticulous and the value of my property ha surely increased. I got 5 quotes for exactly the same work that ranged from $13,000 to $28,000. Todd quote was in the middle and they have an excellent reputation. Their reputation is well earned. I highly recommend.

    Answer from pro:

    Thank you for the great review. We are very pleased to hear that we all made your experience a memorable one. Enjoy, and thanks for remembering their names, they will appreciate knowing that as well. We look forward to working with you and yours again. Enjoy Tammy

    Reply created 23 Oct 2017
  • Review from Customer of TWG Landscaping & Property Maintenance Inc.
    Rating: 5 out of 5
    Review left on 2 Oct 2017

    Front yard landscape stone, brick and garden work

    We just had front yard stone, brick and garden work completed and words can't express how pleased we are with the result. Our old interlock and garden was outdated, starting to crumble and sink....was no longer providing desireable curb appeal. We met with Todd and he provided us with two drawings and quotes for us to review and make a choice if we decidd to go forward. A hard decision as they were both excellent designs. The work has now been completed and we are extremely satisfied with the final result! The TWG crew was respectful, pleasant, highly skilled and it was very clear that a top quality job and our complete satisfaction was of utmost imoortance. Todd's design came to life and we are astounded by how it has opened up the front of our home made the property appear much larger and provided curb appeal second to none. We're so happy that we have aleady made arrangements for additional work to be done to another area of our property next year. All in all I would rate this at a 11 out of 10!!

    Answer from pro:

    Thank you for the amazing and insightful words. We are truly enriched with like minded staff who care and put as much heart and soul into every project as they can muster. I will share your review with them tomorrow. Best. Tammy Gould

    Reply created 2 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Sep 2017

    Stone walkways and garden lanscape.

    Designed new front steps including a ramp as well as all new garden beds in feont yard. So happy to work with a grouo that cares about the finished product, documents the work to be done in a contract and completes their work and more without need of micromanaging from the client.

    Answer from pro:

    Thank you Rob for the great review of our process and quality. We truly care about the end results and client satisfaction so my staff will be elated to read. Cheers and enjoy. Tammy

    Reply created 25 Sep 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Sep 2017

    Landscaping of front porch, walkway, driveway and side of house

    I had been complaining to my husband for years that I was tired of looking at the concrete slab we called a porch. It was time to do something with the front of the porch. We had no references for landscaping and were just relying on Google. We called around for quotes and Todd was prompt with returning our call and coming to our home to provide some ideas. We were very impressed with the ideas and cost and signed a contract with TWG. Due to the lovely rain filled summer the project was started a little later than expected but TWG was very respectful during that time to keep us posted on a starting date. Once the boys got started the project ran very smoothly and efficiently. The end result... fantastic. We couldn't be happier! It is exactly what I wanted and I kick myself for waiting so many years! Thank you Todd and everyone at TWG for this beautifully successful project! We will be happy to refer TWG in the future!

    Answer from pro:

    Thank you. Always great to hear how clients felt we did. We will be sure to pass on to the staff as well. Enjoy your project. We welcome the next project and an opportunity to serve you again.

    Reply created 25 Sep 2017
  • Review from Dan
    Rating: 5 out of 5
    Review left on 30 Aug 2017

    Landscaping, pavers, fence & grading

    Contracted TWG for some landscaping & fence repair in summer of 2017. Overall a very happy customer. - I initially called around in Spring, and TWG was one of the few contractors that promptly returned my call. That seems like a small thing, but it sets the tone - The estimate process was easy. Todd came out at an accommodating time, we discussed detail and TWG delivered a detailed quote a day later - The actual work was delayed a bit due to rain, and started when we happened to be on vacation. We communicated with Todd & Tammy through this and there were no issues - The end product is FANTASTIC. The work was done promptly, the team was clean, respectful of the rest of the property, and with quality. Cosmetically, we had not given Todd much direction other than to "make it look good", and they did just that. I spent a bit of time watching the team at work, and you could see from the time they spent that they were genuinely concerned with doing something that looked great, and not just "getting the job done" - Afterwards, there was a small issue with a post that needed to be corrected (not something I would call TWG's fault, more of a miscommunication). Regardless, and more importantly, Todd addressed it with us quickly and was very reasonable about a solution Overall totally satisfied. Wouldn't hesitate to recommend TWG to anyone, and they'll be my first call next time I need something like this.

    Answer from pro:

    Thank you for posting your thoughts Dan. We are having staff at the cottage this weekend for fishing weekend and will be sure to mention your comments to them as they will appreciate your appreciation for their skills. Certainly pleased to have met your expectations and look forward to serving you again. Cheers! Tammy

    Reply created 31 Aug 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Aug 2017

    We had our front yard and entryway redone.

    We previously had TWG transform our backyard a few years ago and we knew when we were ready to transform the front of our house, we knew who to call. The final product was above and beyond what we expected. Its absolutely beautiful. A week's worth of work has dramatically increased the value to our home and it feels like we're coming home to a grander home than we were accustomed to. The detail is exceptional. We had a few items that we needed to be touched up and Todd had his crew at our home the next day. Superb service.

    Answer from pro:

    Thank you for taking the time to let us know how we did. It is rewarding for our staff to hear the great things they do and their impact on their lives. Enjoy.

    Reply created 17 Aug 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Aug 2017

    Landscaping

    Removing and replacing fence posts and replacing same. Installing an edging for some river stones.

    Answer from pro:

    Thank you Tony for taking the time to rate your project. Hope you enjoy it and be certain we will take care of your referrals as we did you. Cheers.

    Reply created 17 Aug 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Aug 2017

    Front step and Garden wall, backyard gardens

    Todd gave us great ideas and his crew are very hard workers and in the end they did a wonderful job at our house. Would have them come back and do more work in the future.

    Answer from pro:

    Thank you for the review. It is most appreciate to have something to share with our staff. We look forward to serving you again in future and hope to do an even better job for you then. Cheers.

    Reply created 17 Aug 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jul 2017

    Landscaping

    TWG was contracted to do some stonework along my driveway, and a patio in the back. From start to finish, they were professional, knowledgeable and very courteous. I wasn't sure what I wanted but Todd listened to my ideas and came up with some wonderful plans I could choose from. Tammy always answered my questions within 24hrs or less. I am very happy with the design and the overall work that was done. I would definitely recommend this company.

    Answer from pro:

    Thank you Sam, very pleased that we could achieve your goals and that you are happy which is the ultimate goal.

    Reply created 27 Jul 2017
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