TWG Landscaping & Property Maintenance Inc.

Rating: 4.9 out of 5

TWG Landscaping & Property Maintenance Inc. reviews (222)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Dec 2016

    Patio

    The existing deck was torn down and a stone patio was laid in its place. The backyard looks great and I can't wait till spring to use the patio.

    Answer from pro:

    Thank you for taking a moment to share. I will pass on to the boys that you are pleased. Enjoy!! We look forward to serving you again. Tammy Gould

    Reply created 9 Dec 2016
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 7 Dec 2016

    Landscaping

    Front of house landscaping was completely changed. The consultation included planning, modifying, and executing. The work team was courteous, efficient, and skilful.

    Answer from pro:

    Thank you for taking the time to review our services. Unfortunately the name Marlies does not register as an account we have on file. All of our file numbers start with a last name of the contracted so if you could private message me or email me at twglandscaping1993@gmail.com to advise us as to the account for which my staff could have improved their services on, it would be greatly appreciated. We strive for only the best of service and look to our clients input to better every client experience. In reading your review, it was not listed what could have been done better to rank higher in your review. If there is something we could have done better please let me know and i will pass it on to my staff. Thank you, We look forward to serving you again Tammy Gould

    Reply created 8 Dec 2016
  • Review from Linda
    Rating: 5 out of 5
    Review left on 26 Nov 2016

    Awesome Job!

    We needed extensive work on both sides of our house. A retaining wall, armour stone stairs on both sides and flagstone work on both sides as well as in the yard. Todd & his team at TWG were amazing. They didn't just install the stairs, they curved them to give them a sweeping style - something I wasn't expecting! There were a couple of things that I'm sure they didn't expect but went ahead anyway and didn't charge us extra! Despite some lousy weather, the job is almost complete and we couldn't be more pleased. We will definitely be connecting with them for some finishing touches in the yard next year and likely some indoor stone work on our fireplaces.

    Answer from pro:

    Linda thank you so much for your kind words. We aim to give every project the best and the guys love to hear positive feedback so i will definitely pass your thoughts on to them. Our staff loved the gifts you gave them and we are not even done yet!!! Thank you for being a pleasure to work with as you made their jobs so much easier. We look forward to continuing the projects for you and Robert. Enjoy.

    Reply created 28 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Nov 2016

    remove and replace patio

    We are very happy with the final product -Their price was competitive -They had a large colour selection -They were here when they said they would be -Cleanup was excellent -We would reccommend this company to others

    Answer from pro:

    Thank you Julie for sharing your experience. I will be sure to share with our staff and look forward to serving you in the future. All the best Tammy Gould

    Reply created 15 Nov 2016
  • Review from Keith Sears
    Rating: 5 out of 5
    Review left on 25 Oct 2016

    Redo Front Entranceway

    It's been a year since Todd and his crew replaced the wood and brick entrance steps to our house with interlock stones and natural stone steps. The work, along with a repaved driveway, meant that rainwater flowed down the driveway instead of into the garage and made it easier to remove snow that winter. Because of his standard of excellence in seeing the job was done to my satisfaction, I would not hesitate to have him back to do any further work I might require.

    Answer from pro:

    December 8, 2016 Keith, we have been trying to figure out what project you are so I could reach you about something of importance to you...could you call my office or email me your last name which is the first part of your account number and i will find you to mail out a surprise!!! Thank you Keith, have an awesome Christmas Tammy That is awesome!! Thank you for posting this as we usually hear about jobs right after completion and while we are confident in our staff we like to know all is well. Enjoy! Regards, Tammy

    Reply created 25 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Oct 2016

    Front walkway

    Very pleasant overall experience & we are very pleased with end result. We were out of town when the work was done & they chose to wait until we returned for payment to ensure that we were satisfied. We have no hesitation in recommending TWG Landscaping.

    Answer from pro:

    Thank you Angela, very nice to hear you are pleased with everything. We look forward to serving you again. Cheers and enjoy. Tammy

    Reply created 24 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Sep 2016

    exterior interlocking. Steps, patio, light post, driveway border

    3rd time using TWG. Always up to standard. Wouldn't hesitate to use them a 4th time.

    Answer from pro:

    Thank you Mr Davison, Always a pleasure and certainly look forward to the next one. I will forward your comments to Todd and the boys. Tammy

    Reply created 30 Sep 2016
  • Review from John Woods
    Rating: 5 out of 5
    Review left on 29 Sep 2016

    Paving stone at front entrance

    We were very satisfied with the work done by TWG. They arrived on time and completed the work in one day. We have received a number of compliments on how great the front entrance looks with the new stonework and we would definitely recommend TWG to anyone. One minor concern was that the installers left some of their tools and equipment on our grass and after removal, the grass died where the items had been left.

    Answer from pro:

    Thanks for your review. I believe we covered your porch and the guys have to cut stone to lay so the cutting is usually done on the lawn so as to not damage any driveway or landscaping on your property. We are very limited with some products on the ability to cut. We will try new methods in the future but certainly your grass will come back and may be top dressed and seeded in that small area for a speedier recovery. It is near impossible to not see wear on the lawns in any project despite efforts. All the best.

    Reply created 30 Sep 2016
  • Review from Eric L.
    Rating: 5 out of 5
    Review left on 28 Sep 2016

    front yard landscaping

    Todd and his team did a great job. Everything from the planning to the finished product, they made sure nothing was missed. I would recommend them to any one of my friends and family.

    Answer from pro:

    Thank you Eric. Great to hear and i will certainly pass on to Todd and the boys. Enjoy. Tammy

    Reply created 28 Sep 2016
  • Review from Rtakeda
    Rating: 5 out of 5
    Review left on 28 Jul 2016

    Backyard patio and landscape

    Todd and his crew did an amazing job designing and completing the backyard. It looks like a resort! Him crew worked hard in the hottest week in memory. They are easy to talk to and allow you to make small changes. Hire Todd and you will be very happy.

    Answer from pro:

    Thank you R..., I love to hear the good reviews and comments as it tell us that the boys all care about what they are doing. Makes a huge difference. I know they enjoyed working for you so I will pass on to them...Share pics on here if you can. Enjoy. All the best Tammy

    Reply created 1 Aug 2016
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