TWG Landscaping & Property Maintenance Inc.

Rating: 4.9 out of 5

TWG Landscaping & Property Maintenance Inc. reviews (222)

  • Review from Greta
    Rating: 5 out of 5
    Review left on 3 Sep 2015

    Interlocking steps and walkway

    Thank you to TWG for a job well done. I was really happy with the level of service right from the initial quote to the job execution. It was obvious that the staff take great pride in their work. Even the neighbors complimented me on choosing such nice contractors! Many thanks.

    Answer from pro:

    Ahhh, Thank you so much for the great news. We are pleased all went well. Every review fules us with power to better ourselves in the future and good or bad they all strenthen my guys abilities as well as their egos...yours will make a few heads swell today. Thanks and Enjoy Tammy

    Reply created 3 Sep 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Sep 2015

    Tear out stamped concrete and replace with interlock

    Todd was on time for the initial appointments and gave an estimate on the spot. Very professional. His crew were efficient,polite and answered our questions. This was a tough job as they had to remove stamped concrete. Looks great and lots of compliments.

    Answer from pro:

    Thank you Trevor for giving your feedback. Happy to hear all went well and the staff took great care with your project. All the best until next time. Enjoy, Tammy

    Reply created 3 Sep 2015
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 2 Sep 2015

    Front and rear patio and steps added to side of the house

    Todd and his crew are very professional, punctual and easy to work with. Any concerns or questions I had was addressed promptly. I receive a lot of compliments on the beautiful design of my yard. I would definitely work with this company again.

    Answer from pro:

    Thank you for your feedback Lorraine. I will definately pass this review. What if anything could the boys or myself have done to rank higher in your mind. Any feedback on the necessary adjustments they need to make would be awesome. Most appreciated. We look forward to working for you again and reaching our goal. Tammy

    Reply created 3 Sep 2015
  • Review from Brian Smith
    Rating: 5 out of 5
    Review left on 2 Sep 2015

    Front walkway

    This was out first landscaping project so we naturally assessed many quotes for the job. TWG not only came in with the lowest price quote but also quoted the fastest installation time. The two young men who came to do the installation were exceptional. Not only did they work practically non stop from beginning to end, they were also accurate in their measurements and from a personal standpoint very polite and answered all of our questions without hesitation. They completed the job on time and the result was even better than we had originally expected. From my point of view I would definitely recommend this company. An excellent job all round and we intend to use them again for future projects.

    Answer from pro:

    Thank you for your feedback. Always great to hear that the boys are carrying our quality expectations forward and satisfying our clients. Our staff take great pride in your happiness. We will pass on the great news and look forward to our next project. Enjoy Tammy

    Reply created 3 Sep 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Aug 2015

    landscaping

    TWG did a great job on a complete landscaping - back, front and both sides. The patio was laid with extra base to ensure longevity and his team was great. The other Todd (his foreman) was a pleasure to have around and did a great job on the details. They are very customer focused and I am glad to have chosen this wonderful team. Of the few misunderstanding on work detail, they worked listened to me and resolved any issues quickly. I am very happy with my new yard! They are not the cheapest around, but they do not cut corners. The are worth the little bit extra to do it right and do it right the first time.

    Answer from pro:

    Thank you Christian for your comments. Our foreman is indeed very diligent in our preferred standards and does stand firm to achieving them. We are pleased all got resolved and will discuss with the teams what could have happened to have avoided them for future. Enjoy your project as you have earned it. Tammy

    Reply created 11 Aug 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Jul 2015

    Landscaping

    We hired TWG Landscaping to do our front walkway, build a interlocking patio and lay new grass for us in the backyard. We our very pleased with the work Todd and his team have done, dealing with them was great. They are very respectful, polite and really care on doing the job right! On one occasion I looked out the window and could see Ray one of Todd's landscapers on his stomach crawling around with a level and string tied everywhere to make sure the entire yard was completely level. Another person on Todd's team is Todd one of the foreman who works for TWG. Very nice guy who had numerous cement blocks (from old deck) deep in the ground out in a few seconds using a bobcat. When looking for a landscaper I searched and read a lot of reviews on homeStars. I also had 4 landscaping companies come over to see what suggestions they had. My wife and I knew from talking to Todd that he really know what he's doing. We were correct! Thanks Todd and everyone at TWG!

    Answer from pro:

    Thank you Shawn. Always great to hear feedback which is what we use to teach and mold our staff daily. Very pleased that your project expectations seem to have been met and your experience was a good one. Missions accomplished on our end. Enjoy and thanks again for the opportunity, we look forward to helping again if and when you find the need again. All the best. Todd and Tammy

    Reply created 30 Jul 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jul 2015

    Interlock patio

    We hired TWG to tear out a very badly done interlock patio at our new house. TWG had done a fantastic job creating an oasis in the backyard of our previous home. Their incredible workmanship helped us sell that house in just 2 days. When we moved to our new house under a year ago I knew that TWG would be one of my first calls. I missed my water feature and my meticulously done patio. Just a month ago they finished my new outdoor oasis complete with bubbling rock. My new house now feels more like a home. Anyone looking for a talented team that prides themselves on doing the best job possible should choose to work with TWG. Tammy and Todd are the best in the business and the guys that worked on our projects were talented, pleasant, respectful and hard working. Many times you hire a contractor and you hope you get what you pay for. Too often companies fall short. TWG NEVER falls short. They exceed expectations. I would highly recommend them. I am sure I will be calling them again to rework my front patio and steps in the fall or next spring.

    Answer from pro:

    Thank you Liz!! What a lovely review. We knew you were pleased with your other home and were surprised you parted with that design but a home is only what we make it and luckily you have the ability to make them as close to perfectly fitting your daily use as possible through the vast amount of landscape possibilities out there. Our guys loved the country drive. They enjoyed working for you and of course we feel fortunate to having met and served you both as clients. Always a pleasure. Todd, Tammy, And The Gang!!

    Reply created 28 Jul 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jul 2015

    Backyard Patio

    We hired Todd and the TWG team to design and interlock our backyard. He was able to give us a fair and accurate estimate of the job, creatively design the project to suit our needs and carry out the work in a timely fashion. We now have a beautiful interlocked patio with separate areas for dining, a covered lounging space and a pad for our hot tub. TWG suggested beautiful plants to compliment the yard that would work with the heavy sun exposure we receive. The guys worked very hard to ensure our satisfaction and I would hire TWG again without question.

    Answer from pro:

    Thank you Ross for the lovely review. We are very pleased that all worked out to your satisfaction. Certainly will pass on your comments to our staff as they truly do work hard to meet our standards in all they do. All the best...enjoy. We look forward to serving you in the future. Tammy

    Reply created 2 Jul 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jun 2015

    Stone walkway, porch covering, replaced front steps to house, build a garden wall

    We hired TWG to build a walkway in front of our house, install a stone driveway border, cover our cement porch with attractive stone, and build a raised garden in front of our house. My wife and I weren't 100% sure of which colours and patterns worked the best so we put a lot of creative faith in Todd to do the job attractively based on our scant description and his vast experience with stone aesthetics and he did not disappoint. Todd's was not the cheapest quote for the job, but through our research we saw that he did his projects properly with quality workmanship. We did not want to err like so many of our neighbours and end up with an uneven walkway or any other visible flaws. The project was completed ten months ago and we have received so many compliments from neighbours on the beautiful work TWG did for us. I wanted to wait before submitting a review so I could see how TWG's work held up after the Winter and the test of time. My wife and I are extremely happy, thanks Todd!

    Answer from pro:

    Thanks Rob for your comments! We are glad that all worked out for you and you are happy. Our main goal is client satisfaction and meeting our quality levels is the easiest way to achieve that. Clients who give him the ball to run with often are scared up front but are the most satisfied in the final...Enjoy the compliments as you worked for them and enjoy the project. The gang at TWG looks forward to serving you again

    Reply created 22 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jun 2015

    landscape gardens

    Last summer TWG re-landscaped our front gardens removing ice storm damaged trees and shrubs. This year 3 perennials they planted did not survive the winter. We contacted TWG and even though the plantings were not guaranteed, they replaced them at no cost to us.

    Answer from pro:

    Thanks for taking the time to share Neil. We try to make every experience a good one and look forward to future business. All the best. T

    Reply created 11 Jun 2015
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