TWG Landscaping & Property Maintenance Inc. reviews (222)

Review from HomeOwner
Rating: 5 out of 5
Review left on 2 Sep 2021
Backyard renovation.
Wooden deck removed and replaced with stone stairs, short retaining wall with pillar and interlocking patio. Todd provided a detailed scope of the job with consideration of a south facing backyard and a special request to reuse the existing wooden privacy screens. An amazing team (Chris - lead, Jeremy and Ryan) worked extremely hard on the project during the hottest days of our heatwave. They were thorough, courteous and efficient in all tasks. Chris was even able to provide a unique design for the first step - in response to a safety concern we had. Tammy was always very responsive to any questions that arose along the way.
Answer from pro:
Thank you for taking the time to share your thoughts. We all appreciate knowing that we successful and thorugh. I will pass this on to the guys for you. Enjoy your project, we look forward to serving you again. Tammy Gould
Reply created 2 Sep 2021
Review from Beth CorriganJenish
Rating: 5 out of 5
Review left on 23 Aug 2021
New Front walkway
The new walkway was designed to fit in well with our existing pavers. The timeline was only one week late, and we were notified in advance to this happening. The workers were polite and carefully measured and set the stones in place allowing for slope and drainage. We had one problem with the new sod, but when we called this was immediately fixed. An excellent company.
Answer from pro:
Thank you Beth! It is always great to hear back from our clients and I know the sod was an issue but I am pleased we could address it. I will use your review as a teaching tool to the staff on how to do better. Tammy Gould
Reply created 23 Aug 2021
Review from Customer of TWG Landscaping & Property Maintenance Inc.
Rating: 5 out of 5
Review left on 12 Jul 2021
Hard landscaping
Thorough, neat and conscientious. We are very pleased with the work done and will be using them again. Highly recommend!!!!
Answer from pro:
THANK YOU!!! Great to hear you are pleased...we look forward to serving you and yours again! Tammy Gould
Reply created 12 Jul 2021
Review from HomeOwner
Rating: 5 out of 5
Review left on 2 Jul 2021
Excellent service
I sent requests of estimates to 3 landscapers in the Durham region (based on the HomeStars rating) and Todd was the only one returning our call! Very professional service. Todd and his crew answered our questions quickly. Work was done in timely manner and the crew clean-up after themselves. I 100% recommend their services.
Answer from pro:
Thank you for your comments! Our staff love to hear that they have done a great job and we certainly love to hear that you are pleased. Enjoy your project! Refer with confidence knowing that we take care of all clients and referrals the same. All the best Tammy Gould
Reply created 8 Jul 2021
Review from HomeOwner
Rating: 5 out of 5
Review left on 2 Jul 2021
Landscaping
We needed a new landscaping look! Based on googled companies and reviews we chose TWG Landscaping. We wanted something distinctive without breaking the bank! TWG were very professional in every way. Their commitment to starting the project as forecasted to completing it with both 100% accurate. When a change or similar was needed, their response was excellent. The staff were the best and it was so evident that there was a pride in their workmanship. The final product compliments our home as we envisioned. We are happy to have chosen TWG and recommend them for your project.
Answer from pro:
Thank you so much! We are very happy that all went as we expect our service to be. Enjoy, you have earned it and we look forward to working with you and yours in future. Tammy Gould
Reply created 8 Jul 2021
Review from Customer of TWG Landscaping & Property Maintenance Inc.
Rating: 5 out of 5
Review left on 10 Jun 2021
Backyard landscape
Third project done by TWG. Can't say enough good things about the process from start to finish. Great design from Todd and superb work by the crew.
Answer from pro:
Thank you for sharing your experiences. We appreciate all comments and look forward to serving you and yours again Tammy Gould
Reply created 11 Jun 2021
Review from Tracy Swift
Rating: 5 out of 5
Review left on 10 Jun 2021
Front walkway landscaping
I can’t rave enough about Todd and the work his team did!! It was better than I could have imagined. Todd came out numerous times to answer my questions and Tammy responded to any emails I sent within hours. The work was done in the time Todd committed and his crew were tidy and respectful. Thank you TWG for giving me a beautiful front walkway. I love it!!
Answer from pro:
Thank you Tracy again for taking the time to review us as I know you did on Google as well and we do appreciate the time involved. Happy all went well for you and we look forward to serving you and yours again. Tammy Gould
Reply created 11 Jun 2021
Review from HomeOwner
Rating: 5 out of 5
Review left on 3 May 2021
A great team!
We had our driveway and front walkway done in Mondria pavers this spring. The finished job looks great - what a transformation. Chris and his team did a super job. They always took the time to explain what they were doing and were courteous and patient at all times. They started work early in the day and kept going all day. The preparation was done extremely well. They deliver on what they promise and it is clear that the reviews on this site are well deserved. Thanks again to Tammy, the two Todds and to Chris and his team for their professional work on this project.
Answer from pro:
Thank you for taking the time to share...we really appreciate hearing how we are doing. Good or bad, they all make a difference in our end results. Enjoy your project. We look forward to serving you and yours again. Tammy Gould
Reply created 3 May 2021
Review from HomeOwner
Rating: 5 out of 5
Review left on 30 Apr 2021
Front yard renovation
I was so fortunate to have TWG and Todd referred to me. We needed to replace interlock that was aging and falling apart. Todd gave us a quote that never changed, he knew the best stones, colours and design to use. He was extremely approachable and professional and promptly answered all of our questions, along with Tammy when we had any for her. Todd's crew, who was also happened to be named Todd, worked SO hard everyday and was so polite, answering all questions and leaving the site clean every day. We uncovered some bumps along the way and the Todd's jumped in and helped us figure them out. We love our design and it was worth every penny of the investment and will call him back to do our backyard.
Answer from pro:
Thank you for taking the time to share your experience on Homestars as well. We do appreciate it greatly. Our staff work hard and will love to hear that their efforts paid off. Thanks and enjoy. We look forward to serving you and yours in the future. Tammy Gould
Reply created 30 Apr 2021
Review from HomeOwner
Rating: 5 out of 5
Review left on 25 Apr 2021
Front steps and garden wall
Great job, very prompt work and work area was always left tidy. Great attention to detail and great willingness to alter the plans even after work had begun. We will recommend to all our friends.
Answer from pro:
Thank you for sharing!! We look forward to many years of serving you and providing great service to your referrals as well. Enjoy. Tammy Gould
Reply created 27 Apr 2021