TWG Landscaping & Property Maintenance Inc. reviews (222)

Review from HomeOwner
Rating: 5 out of 5
Review left on 10 Dec 2019
Landscaping
It was awesome work. We’re very satisfied and would not hesitate to use TWG again.
Answer from pro:
Thank you for the review. We look forward to serving you and yours again. Seasons Greetings.
Reply created 11 Dec 2019
Review from Very pleased client
Rating: 5 out of 5
Review left on 23 Nov 2019
Front Sitting Area
Last spring we had a rather large tree in our front garden die. When it was removed we realized the space left was ideal for a small sitting area. I contacted Todd to come and discuss the possibilities of such a project. We settled on a design, product to be used and the price for a late fall start. The work has been completed and we are absolutely delighted with the results. Todd and his crew were excellent. They answered all questions knowledgeably and made suggestions for the success of our project. TWG will be back in the spring to help with some issues we have with a fountain. We would highly recommend TWG.
Answer from pro:
Thank you for taking the time to pass on your thoughts! It is great to hear that all went well, and we met your goals! We look forward to serving you and yours again in the future. Tammy Gould
Reply created 28 Nov 2019
Review from Barry
Rating: 5 out of 5
Review left on 18 Oct 2019
Landscaping - Frontyard and Backyard
Check out the pictures to see the OLD and then the NEW ! (hopefully I can attach them later !!) What a great job Todd and his team did transforming a very old and tired looking landscape to something incredibly beautiful ! From the very beginning we knew Todd was the landscaping company we wanted to work with. He really knows his stuff and was able to provide very knowledgeable advice in guiding us throughout the process of design, materials, and colour choices. I can't say enough good things about Todd as he always had our best interest first and always returned calls in a timely fashion. Throughout the process, Todd brought in the members of his team who had the best skill sets to complete the task at hand. The members of Todd's team were always eager to answer any questions we had and encouraged us to discuss the project with them at any time. Many of our neighbors stopped by to admire the work being done as did many others driving by on the street. This is obviously a testament to the quality of the work being done. If you are looking for someone who knows landscaping, is honest, treats you fairly and puts the customer first, then TWG Landscaping should be your first choice ! Many Thanks Todd and your Team for making this project something special that we will enjoy for many years to come !!!
Answer from pro:
Thank you for sharing your thoughts Barry. Our staff and Todd will be happy to hear for sure. We look forward to serving you and yours again any time. Cheers, Tammy
Reply created 30 Oct 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 17 Oct 2019
Front patio walkway repair
Todd and his team were terrific to work with. Detailed the costs and plan of action and followed through exactly as promised.
Answer from pro:
Thank you very much Wyatt!...The staff will be pleased to hear and we appreciate the comments to ensure all is being done to your satisfaction. Enjoy, we look forward to serving you and yours again in the future. Cheers, Tammy Gould
Reply created 17 Oct 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 16 Oct 2019
Entry way to house
We had our front walkway and driveway redone to accommodate us getting in and out of our vehicles. It extends to our front porch stairs and looks AMAZING! The workmanship, design and products exceeded our expectations and we are beyond happy with TWG!!!
Answer from pro:
Thank you for your review! Our staff will be pleased to hear as well...Enjoy, we look forward to serving you and yours again in the future! Cheers Tammy Gould
Reply created 17 Oct 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 14 Oct 2019
Interlocking and garden
Todd and his team did an amazing job on our backyard. We are so excited to have a beautiful space that is clean and fills so much bigger. Thanks for everything.
Answer from pro:
Thank you for the review! We are pleased that you are happy. Our staff will be happy to hear this as well...We look forward to serving you again!! Tammy
Reply created 16 Oct 2019
Review from Customer of TWG Landscaping & Property Maintenance Inc.
Rating: 1 out of 5
Review left on 6 Oct 2019
Landscaping
Not impressed with the crew that did the job stood around and took forever to finish . Dug up more than required then didn’t put grass back well at all . Sod is on an inch of soil over the extra limestone they filled the hole with . Second crew came back to level off what first crew did wrong and did a good job with that but didn’t see Todd at any point except to collect payment . Only reason I gave 2 stars was second crew was professional. Too bad they didn’t do the job to start
Answer from pro:
Sorry you feel that way. We over dig for a reason. This is our base which allows us to save you from installing useless metal or plastic holders for the product that is installed. We know who you are, and any time Todd did show up on site which was frequent, you were out. We do not tend to make the homeowner stick around through out the job as they have lives to live too and if all is going well then there is no need to. If you had a complaint during the job, it certainly was not voiced at the time so he could deal with it. This is unfortunate to hear after the fact as we would have ensured all was corrected. Sorry to hear after the fact. Tammy
Reply created 7 Oct 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 26 Sep 2019
Front yard patio and landscaping
Removed old gardens, shrubs and walkway. Install new paving stone walk way and front patio. Also new small (low maintenance ) garden and new sod for the whole front yard. Very nice to deal with, work was done relatively quickly and we are very happy with the result. Overall the entire process was very smooth, Todd even coordinated, the project, with another contractor to have our old posts replaced. Overall, very satisfied and would recommend them without hesitation.
Answer from pro:
Thank you for taking the time to review us. We appreciate it and will certainly share it with our staff. We look forward to serving you again.
Reply created 3 Oct 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 21 Sep 2019
Driveway Landscaping
Edged driveway, covered stairs and outside entrance landing and made a raised garden. They did a great job and we like the design he created. The owners were great at communicating and very friendly. The individuals that did the work were polite and friendly and we are impressed with the end result. Thanks!
Answer from pro:
Thank you for your review!! Always appreciated to hear feedback for our staff to work with both in the office and on the site...they will all be pleased. Enjoy, we look forward to serving you again. Tammy
Reply created 23 Sep 2019
Review from T Gilmore
Rating: 5 out of 5
Review left on 16 Sep 2019
Landscaping Services
I hired them to replace a walkway at the side of my house and regrade the grass on the other side. In both cases the drainage was sloping towards my house where it could potentially cause a leak or flooding. They were very efficient getting the job done quickly. The clean up was thorough. I am very happy with the work.
Answer from pro:
Thank you for the review...Always good to hear that things were done to your satisfaction. We look forward to serving you again
Reply created 16 Sep 2019