What A Pane Inc. (Door Inserts) reviews (465)

Review from HomeOwner
Rating: 5 out of 5
Review left on 24 Jun 2013
Wrought Iron Door Insert
3 of my friends used this company's service for wrought iron door insert in Mississauga. When I moved into this house, I decided to do the same. I called and was referred to Barry who is in charge of the East end. His service is very professional and offered quality work. The door was done within an hour and he even fixed my door lock with no additional charge. I am very happy with the service and my door is looking so good. Thank you! Like your service very much.
Answer from pro:
Nancy, It was a pleasure dealing with you. I am glad you are able to close your door properly now!
Reply created 24 Jun 2013
Review from HomeOwner
Rating: 5 out of 5
Review left on 13 Jun 2013
Front door inserts
Recently had our double doors and transom installed in Ancaster. Extremely impressed with the quality of work,the product itself and the price. What sets these guys far apart from the competition is their price and also their communication skills. They are prompt to respond via email or by phone and take the time to explain all the details and answer any questions you may have. Installation went smooth and the end product is flawless. We opted for the full rod iron inserts as opposed to the half door, which we initially requested. John and Murray were extremely patient when we changed our minds in the driveway and they showed us all of the full door options. Really great guys and would highly recommend them to anyone.
Answer from pro:
A Big Thanks for this glowing review. We try to do our best! John. - What A Pane Team
Reply created 26 Jun 2013
Review from HomeOwner
Rating: 5 out of 5
Review left on 15 May 2013
Great quality
7 years ago we installed the door with this company. Till now we don’t have any problems with it, just fresh up rubber layer (because one of our cats ripped portion of it). No adjustment, no correction. Great quality, nice design makes our house cute and cozy. Thanks guys! I’m recommending your company to all my friends and all my customers.
Answer from pro:
Thanks Tatiana
Reply created 7 Mar 2018
Review from Laura
Rating: 5 out of 5
Review left on 15 May 2013
Full Door Wrought Iron Insert
We found a nice insert off their website and decided to contact the company to have it installed. I spoke to Barry directly and he was very accomodating and friendly. He was able to come out within 1 to 2 days of initial contact. He showed up with his assistant on time and even gave a courtesy call about half an hour before he came out. Barry was very personable and worked quickly and efficiently. There was no mess whatsoever and the install looks like it came from the factory! He provided a written 10 year warranty as well. Our front door has been transformed and we are very happy with the quality of our new door and clean installation. What A Pane is the real deal and are true professionals. Barry and his company have a great reputation on Home Stars and we can now say it is rightfully earned! Thanks Again
Answer from pro:
Laura, Our policy is to treat our customer's homes as if they were our own. The only thing you should be left with is a beautiful door insert with little or nothing to clean up after we have left. Thanks for the review and glad you like your new "Sharona" door insert. Barry & Dan
Reply created 15 May 2013
Review from HomeOwner
Rating: 5 out of 5
Review left on 2 May 2013
Wrought Iron Doors
We have had many tradespeople in our new home in Courtice for hardwood, air conditioning, shutters etc but non compared to the courtesy, efficiency and product understanding of What A Pane. Barry was very professional and took time to understand our needs and budget requirements. Some of our neighbours had ordered inserts from guys in a truck, paid a deposit and never saw them again, so we decided to use a reputable company. Thanks to Homestars we found What A Pane. We had our door insert installed on the day we called them and our sidelights came a week later. If we could give them a "11" we would. Very impressed!
Answer from pro:
Joseph, So glad you were please with our service. Also good advice to potential customers that buy unknown origin products from pick-up trucks.
Reply created 5 May 2013
Review from HomeOwner
Rating: 5 out of 5
Review left on 29 Apr 2013
Door inserts
Barry was great to work with. He always replied back to your phone calls and/or emails very promptly. The installation was fast, clean and efficient. I would recommend What a Pane to my friends and family.
Answer from pro:
Communication is our forte. Thanks for choosing us.
Reply created 7 Mar 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 23 Apr 2013
Door inserts
We've gotten our inserts through What A Pane and are very happy with the job and the finished product. Barry is VERY prompt at replying to inquires and have been great. I would have left a 10 but the top part of our door was a custom order which was suppose to take 5 weeks but ended up taking almost 10 weeks. Thats the only hiccup we had with the company. But other than the delay Barry and the installer has been great. The door looks great!
Answer from pro:
The top part of the door Manisha refers to, is the transom or window above the door. It was a custom piece and agreed, it took much longer than planned. It is not often we experience this type of tardiness in our manufacturing process but due to a rare problem with our iron supplier, it was delayed. Despite numerous emails from Manisha, we answered every one, every step of the way. We are glad you decided to wait and are pleased with the final product. Regards Barry
Reply created 24 Apr 2013
Review from HomeOwner
Rating: 5 out of 5
Review left on 4 Apr 2013
Specialty windows, door inserts and transoms
We initiated contact with Barry to come to our home and look at replacing my front door inserts, when he arrived I realized that he came prepared with everything he needed to make my decision easy. When Barry left our house we had ordered the front door inserts and transom widows over my front and back doors. On his second visit we ordered transom windows for the entire bottom floor. Needless to say we have now installed a few more specialty windows. All my wrought iron windows look amazing especially at night thanks to Barry. I highly recommend What a Pane. Hank. Oshawa
Answer from pro:
Hank, It was a pleasure working with you on your 3 projects. The designs we created together really add character and individuality to your home. Barry - What A Pane Team
Reply created 7 Apr 2013
Review from HomeOwner
Rating: 5 out of 5
Review left on 20 Feb 2013
Wrought Iron Door Inserts
I had emailed various companies for quotes for my front door inserts. Barry responded promptly with both pictures and a price. We ordered the Salonica door inserts on Wednesday and they were installed on Sunday by Murray. We were very happy with the installation as Murray was very clean inside the house. Would recommend What A Pane!
Answer from pro:
Amanda, Thanks for the review, We pride ourselves in a quick response to all emails. Glad you liked our sevice. What A Pane Team
Reply created 21 Feb 2013
Review from HomeOwner
Rating: 5 out of 5
Review left on 5 Feb 2013
Door inserts
We emailed the door insert companies featured on Homestars and What A Pane were the only company that replied to our enquiry. We were so pleased with their selection, quality and promptness. We chose the "Essence" design and a top window (which was custom). Dan installed the door inserts right away and installed the top piece a few weeks later. Great Service. I would highly recommend them to anyone that reads this review or comes to our door to admire.
Answer from pro:
Barino, The "Essence" model was a great choice for your home. We look forward to working with you on your parent's home. Dan.
Reply created 19 Feb 2013