Modus Enterprises reviews (81)

Thank you for taking your time to write this positive review, Ann! We hope you are still enjoying your amazing kitchen and hope to hear from you again and again!

Hello Janice. Thank you so much for your continued business with Modus. We understand how important a kitchen is in a home, from single users to big sized families, and we definitely do our best to make the service worthwhile. We will be looking forward to hear from you again for future projects!

Thank you for the great compliments Rick. We are proud of our crew and we continuously strive to provide a great service to our clients. It was a pleasure to work with you on all of your projects!

Hello Sascha, we are very glad to hear about your awesome experience with Modus! Our top goal is to complete the kitchen installation within a short amount of time which requires numerous installers with various experience and knowledge - 8 installers to complete two kitchens in one day for your home provided that there were no deficiencies. This allows the client to easily schedule other areas of jobs needed. We look forward to hear back from you!!

Hi John - Thank you for your super review. Modus crew has more than 13 years of experience and expertise which allocates extra services such as appliance installation that saves time for clients to find other trades. Thank you for your definite recommendation!

Hello Susan, thank you very much for your over-the-top rating of 15/10 for your repeated business! It is always great to have our clients to work with us on multiple projects and to create a great space not only for kitchen but throughout the house. Hope you are even happier now in the new space!

Hey, Peter - Thanks so much for your positive feedback! We always strive to ensure the customer is well informed so we can leave them with the best possible kitchen installed. We'd love for you to send us some photos when the finishing touches (ie other finishes) are all complete. Enjoy cooking in your new kitchen!

Modus Enterprises became the Lower Mainland's Certified Installer of IKEA Kitchen Cabinets in 1998. Since then we have installed 7000+ kitchens all according to IKEA's installation practices as well as BCBC and COV codes. Although IKEA is designed to work on a self-planning basis, we always offer solutions for clients with issues in their designs. In the case of this customer the cabinets were planned without enough space for filler next to the pantry: On the morning of the installation we offered a solution that involved modifying the adjacent cabinet to provide the filler space for a small customization charge, and the client declined so we installed according to her plan as it was originally designed. Regarding the request to install a subfloor, this is not a service we normally provide and we used blocks under the cabinet legs to raise the cabinets (necessary for installing a new floor after the cabinet install) - per IKEA's installation practices - at no additional charge. Update on this situation since Jill's feedback: We have exchanged emails and phone calls regarding this situation, and returned to the site for an inspection of our installation and of the alterations made to it by the local handyman Jill had hired before informing or consulting with us on these issues. In good faith and with high priority placed on maintaining our good relationship with IKEA, we have accommodated Jill with both material for the pantry filler, as well as the labour required to re-level the cabinets her handyman had un- and re-installed, thereby completing the job to Jill's requirements. Following these resolutions and given that we have not heard back from messages left for her, we can only hope that any further comments from Jill would reflect this more positive outcome. Of course we understand and regret that not every customer can be kept happy through each step in the renovation process. Our goal is always to satisfy our customers and provide quality work within the scope of the services we offer, and we stand behind that with all of our company policies and warranties. We are continually working to reinforce our great working relationship with IKEA as one of their longest-standing independent service providers and value each customer who chooses to have their IKEA kitchen installed by certified professionals.

Glad you were impressed with our operation. We're happy to know the process worked well for you. Thank you for taking the time to comment, Linda!

Thanks so much for taking the time to post these positive words, Dan. We are so happy to have provided you fast service that fulfilled our goal of "One Kitchen per team per day!" We hope you are still enjoying cooking in and using your new kitchen today.