Speers Flooring

Rating: 4.9 out of 5

Speers Flooring reviews (444)

  • Review from Customer of Speers Flooring
    Rating: 5 out of 5
    Review left on 5 Dec 2021

    Replaced all the flooring on our second floor from carpet to hardwood

    Our second level needed a complete update and the carpet in most of the bedrooms was due for replacement. Peter and Tamin looked after everything and just did an excellent job. They were in and out in two days and left our upper level completely ready to move everything back in and set it up. Many thanks to them and their team for an excellent job. We were very pleased.

    Answer from pro:

    Hello We appreciate you taking the time out of your busy day to write the review . the whole team at Speers Flooring Is glad to hear that you are happy with the team and the completed floor . Many Thanks Peter Ricci

    Reply created 14 Dec 2021
  • Review from Customer of Speers Flooring
    Rating: 5 out of 5
    Review left on 16 Oct 2021

    Excellent sales and installation

    Excellent service and installation! The team at Speers was amazing, from the showroom to the final product installed, we were completely satisfied and love our new flooring!!! We would highly recommend Speers to anyone!

    Answer from pro:

    We appreciate you taking the time out of your busy day to write the review . the whole team at Speers Flooring Is glad to hear that you are happy with the whole process from Showroom to the completed floor . Many Thanks Peter R

    Reply created 18 Oct 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Sep 2021

    Hardwood flooring and installation

    Really impressed with the hardwood flooring we purchased and the installation by Speers Flooring. Joseph the installer did an awesome job. Would definitely recommend using Speers Flooring for any flooring project.

    Answer from pro:

    Hello Gary . We really appreciate you taking time out of your busy schedule to write a review about our team at Speers Flooring ! Glad we made you happy with the new Hardwood floor that we installed for you including the help from our installation professional Joseph and a special thanks for your patience with small Covid timing Delays . We will let him know that you are very pleased as well . take care , enjoy the new floors . From Peter Ricci & the Speers Flooring Team

    Reply created 27 Sep 2021
  • Review from Neil Evans
    Rating: 5 out of 5
    Review left on 27 Jul 2021

    Very Knowledgeable and Skilled Installer

    We had new engineered hardwood on the second floor, after it was installed we had new stair put in. There was a ribbon of planks that need to be finely cut and installed precisely within the existing planks around the arc of the new stair nosing. We also had to have the main floor hardwood installed around the new stairs from the front to back of the house and matched up to the new ceramic tiles. Peter made it easy to find us an installer and was great for scheduling around our availability. Ziggy did the work with perfection. He worked quickly, accomplishing more in two days than we thought possible. He became to understood our likes for colour and grain matching and was happy to remove and re-install planks that were not to our colour match. Thank you Would recommend Speers and Ziggy for any hardwood flooring installation job,

    Answer from pro:

    HI Neil . Glad we made you happy . Glad to hear that we also did more work in the 2 days for the quoted price we agreed on than expected . thank you for taking the time out of your busy schedule to write the review , Can i ask a question? I re read your review and i did notice a nine out of ten . Can you please tell me what we did not do or improve on so as to improve for our future clients . Many Thanks Peter Ricci Speers Flooring

    Reply created 27 Jul 2021
  • Review from Customer of Speers Flooring
    Rating: 0 out of 5
    Review left on 24 Jul 2021

    flooring

    Reno $20,00o +/- to them. Later back for backsplash and assured by sales person that since buying tiles on the floor there is no restocking fee if returned. NOT TRUE. Can't be trusted. On the return the next day sales person correctly pointed out that the back of the invoice provided for a restocking fee and advised that it must have been one of the "new" people. I think that I should be able to rely on the information provided by their staff without having to review the back of the invoice. Not the money which was minimal, just the irritation of having to unsuccessfully deal with the autocratic sales person caused me to write a review. Also pointed out their inconsistent policy because with my earlier large contract goods were returned without a restocking fee? Customer relations sucks.

    Answer from pro:

    Good day, I am following up on your Home Stars Reviews with Speers Flooring. Although we strive for 10 out of 10 reviews with every client and for every situation, anything less than 10 out of 10 provides us the opportunity to learn, improve or change a negative situation that is brought to our attention. With apologies, my name is Vince Ricci and I am one of the owners of Speers Flooring. I was not aware of your situation until now and I did some research into our sales history and discussions with our team. There is an order in the system of 28 sheets of Ontario Series Taupe Matte 2” Hexagon mosaics (Cost sub total of $ 122.92) that may be the order of discussion. They were the last of our stock of this item and on the showroom floor for clearance. It has always been our mission to provide the best professional service, product quality, and product selection at the fairest pricing possible. Returns, where possible, are accepted subject to our posted return policies or those of our suppliers. Restocking fees are collected to cover a portion of the costs associated with returning material to our warehouse, inventory systems, accounting, or supplier restocking and shipping fees. Most returns, however, are not returnable anymore due to changes in the industry and due to Covid. Certain situations are unique and may require involvement from a manager for special consideration and return authorization. Unfortunately, I was not involved in this situation until now. After review, I see that this material return was processed and refunded. The refund of $ 122.92 was reduced by the posted minimal restocking fee of 25 % that was reduced to 20 % for you ( Net Restocking Fee was $ 24.58 ). I would like to suggest a solution that will achieve maximum benefit to everyone. I propose that we issue you a full refund of the restocking fee of $ 24.58 Can please forward your contact information and email address so we can e-transfer you the refund. Please review my proposal and contact me at vince@speersflooring.com or by phone 905-845-8562 to organize. Feel free to contact me at any time on any matter so I can assist you further in any way. VINCE RICCI - SPEERS FLOORING - Owner / Manager / Project Co-Ordinator 266 Speers Road, Oakville ON L6K 2E9 (905)845-8562 Website|Email| Read our Homestars Reviews! Temporary Hours: Monday-Friday 9am to 5pm; Saturday 9am to 3 pm

    Reply created 29 Jul 2021
  • Review from Nital Batavia
    Rating: 5 out of 5
    Review left on 21 Jul 2021

    Hardwood Flooring Replacement

    Just completed a hardwood flooring renovation with Speers. From start to finish, Speers Flooring has been nothing short of amazing. From our very first inquiry phone call to the follow up support - they have been professional, honest and delivered as promised. Peter, the owner, was wonderful to work with. Extremely knowledgeable, helpful & most importantly never pushy. Communication was a breeze. The installers Joseph & Ziggy were equally great. Very efficient, hard working and very respectful of our home. Always ensuring that they cleaned up each day and ensuring minimal disruption. Highly recommend.

    Answer from pro:

    Hello Nital. We really appreciate you taking time out of your busy schedule to write a review about our team at Speers Flooring ! Glad we made you happy with the new Hardwood floor that we installed for you including the help from our installation professionals Joseph & Chris . We will let them know that you are very pleased as well . take care , enjoy the new floors and enjoy the new stairs as well . From the Speers Flooring Team

    Reply created 28 Jul 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jul 2021

    In good hands with Speers!

    We were originally dealing with a more local company but thanks to our neighbours recommendation, we decided to go to Speers Flooring. We are so glad we did, we don’t think our needs would have been looked after as well anywhere else! We were very impressed with the customer service and installation. Peter and his staff were always there to answer our questions and concerns, we always felt cared for! We highly recommend Speers Flooring to anyone!

    Answer from pro:

    Hello Linda and Gary. thank you for taking the time to drive to our Oakville Showroom to see all the beautiful samples. We really appreciate you taking time out of your busy schedule to write a review about our team at Speers Flooring ! Glad we made you happy with the new Hardwood floor that we installed for you including the help from our installation professional Tamim and his crew . We will let him know that you are happy with his work that it turned out nice as well . Take care Peter and entire Speers Flooring team

    Reply created 19 Jul 2021
  • Review from Harvey Shear
    Rating: 5 out of 5
    Review left on 19 Jul 2021

    New Family Room Floor

    We wanted to replace our family room parquet floor that was 33 years old. I checked out several flooring companies in Oakville and got quotes. Speers Flooring was most helpful in their store. I took several samples home to see what the flooring might look like. After comparing quotes, I went with Speers. The installer came as scheduled, ripped up the old floor and installed the new one in 1.5 days. We are very pleased with the result. The new floor is beautiful. I would recommend Speers Flooring to anyone.

    Answer from pro:

    Hi Harvey . We really appreciate you taking time out of your busy schedule to write a review about our team at Speers Flooring ! Glad we made you happy with the new Vinyl floor that we installed for you including the help from our installation fellow Ziggy . We will let him know that you are happy with his work that it turned out nice as well . Take care Peter and entire Speers Flooring team

    Reply created 19 Jul 2021
  • Review from Customer of Speers Flooring
    Rating: 5 out of 5
    Review left on 18 Jul 2021

    Flooring throughout main floor

    We had Speers flooring install luxury vinyl flooring throughout our main floor. Right from the start the staff at Speers flooring were professional and very helpful. We are very pleased with the flooring and installation and recommend them to those who are thinking of replacing their floors. We have had numerous compliments on our floors and look forward to working with them again Rita

    Answer from pro:

    Hi Rita . We really appreciate you taking time out of your busy schedule to write a review about our team at Speers Flooring ! Glad we made you happy with the new floor that we installed for you including the help from our installation pro Tamim . We will let him know that you are happy with his work that it turned out nice as well . Take care Peter and entire Speers Flooring team

    Reply created 19 Jul 2021
  • Review from Cindy DiDomenici
    Rating: 5 out of 5
    Review left on 18 Jul 2021

    New vinyl floors

    Speers flooring put a new living room and dining room vinyl floor in for me … they were wonderful everything was done on a timely fashion . They cleaned up and took the old carpet and garbage away I would definitely use them again

    Answer from pro:

    Hi Cindy . We really appreciate you taking time out of your busy schedule to write a review about our team at Speers Flooring ! Glad we made you happy with the new Vinyl floor that we installed for you including the help from our installation pro Tamim . We will let him know that you are happy with his work that it turned out nice as well . Take care Peter and entire Speers Flooring team

    Reply created 19 Jul 2021