Window Land Co.

Rating: 4.8 out of 5

Window Land Co. reviews (135)

  • Review from Paul Taylor
    Rating: 5 out of 5
    Review left on 15 Oct 2020

    Great installation service and quality windows

    Mike from Window Land took the time to talk me through my window install to make sure I was picking the right windows for my house and to recommend the style. I had an oversized window in the living room and from the other quotes I got, Window Land was the only company that could provide the right size. The installers were very professional and make sure there was no damage to the house and they cleaned up everything afterwards and took away the old windows. I have already noticed the ground floor is warmer and the new windows have refreshed the look of the house!

    Answer from pro:

    Many thanks Paul Mike Shaban Window Land

    Reply created 15 Oct 2020
  • Review from Dan Boguslavsky
    Rating: 1 out of 5
    Review left on 29 Sep 2020

    Townhouse Windows replacement

    This is a review that is a few years late. Back when Ontario had the window replacement rebate program, I decided to upgrade. After getting half dozen quotes I picked Mike @ Windowland. They had the best price and the window was two layers not three, yet still qualified for the rebate and the R value was good. Once the contract was signed and the bill was paid... I waited for months for the windows to be installed. It's understandable that the manufacturer was behind due to the higher demand at the time. But Windowland makes no effort to reach out to you and remind you that your windows are still on the list. It took more than 4 months from the order date to the installation date. Not once was I contacted... and when I reached out to them, because Mike was unresponsive and feeding me tomorrows for weeks, they didn't even have a record of my purchase. They are extremely disorganized. Something else to note, the windows I got are fairly noisy even compare to the 30-40 year old windows I had before. Something Mike neglected to tell me or something is was simply ignorant of. The installers were decent professionals and did a fair job without destroying my window openings (it's an old house). However, there was some issues with nails showing through the frames and sealant missing so I reached out to Mike about them... Just to put things into prospective of Mike's @Windowland responsiveness, from my initial communication with him about the issue and to someone actually coming and inspecting the windows, I got married, sponsored my wife and had a baby in that timeframe... It's been 5 months since someone visited my house and inspected my windows and I've had ZERO communication since than. With some luck, maybe things will get resolved by the time my kids go to college. Oh and don't even get me started on getting that rebate proceeded with the government. The Ontario government made it to the contractor had to submit the form. Mike took something around 3 months to submit the damn forms... but not without me contacting him and reminding him to do every other week. Overall I would never recommend this company for your window replacement. I regret not paying more and going with someone else.

    Answer from pro:

    Dear Dan, Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had, as it is always our goal to provide exceptional service and quality work. We value your concerns and would like the opportunity to address this matter and make things right. Could you please contact us directly at 905- 990- 1800 so we can discuss the issue further? Your satisfaction is our top priority, and we’re committed to finding a resolution. Thank you again for bringing this to our attention. We look forward to the chance to improve your experience with us. For most window replacement companies, for customers as well, it was an overwhelming time as the government rebates were being processed, it took for ever. We really appreciated your patience with us. Wish you a wonderful day and hope to hear from you soon.

    Reply created 6 Dec 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jun 2020

    Excellent Family Company

    This is a family owned business. The team works very hard to make sure you are happy and satisfied with the end result. We had a great relationship with this company during our renovation 7 years ago. Just recently we noticed the bottom door seal was ripped on our custom made front door. We contacted Mike Shaban of Window Land Co. and he immediately made arrangements to have a replacement made as our door is wider then average doors. Mike then took it upon himself to personally deliver the replacement door seal at no extra cost to us. We were surprised and very appreciative. If you want excellent customer service and quality doors and windows you have to go to Window Land Co.

    Answer from pro:

    Hi Marline, Many thanks for your kind review , say hi to Chris ? Stay save

    Reply created 12 Jun 2020
  • Review from atallah kassis
    Rating: 5 out of 5
    Review left on 4 May 2020

    Custom houses

    It was honest experience Working with window land As am a Custom home builder o use him since long time quality and trust

    Answer from pro:

    Hi Atallah, The factory reopened after preparing all the requirement for the COVID-19 , And the Showroom by appointment only Many thanks Mike Shaban window Land 416-876-9238

    Reply created 5 May 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Feb 2020

    Windows, door

    Mike change all the windows and some doors for our house at low cost. I would recommend Mike for anybody looking change any windows or doors of their house. Great work and very reasonable cost.

    Answer from pro:

    Many thanks

    Reply created 3 Feb 2020
  • Review from Customer of Window Land Co.
    Rating: 5 out of 5
    Review left on 26 Dec 2019

    Old House installation

    Install bay windows x 2. Great job. Installers we great and knowledgeable. On time awesome job. Old house very worried about replacement windows to keep the 94 year young appearance. Measured twice and made me feel comfortable. Delivered as promised.

    Answer from pro:

    Many thank window Land co

    Reply created 28 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Dec 2019

    7 window replacement

    I was happy with window land. I found them from BBB they have A+rating they were very quick and clean. I recommend to all my friend . Thank you window land.

    Answer from pro:

    Hi john We still running the winter special if you recommend your friends , many thanks Mike Shaban Window Land

    Reply created 4 Dec 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jun 2019

    I love my new windows!!

    We had gotten a couple quotes from other window companies (a couple of the ones that do LOTS of ads on the radio/TV). Here’s the difference. Mike understood what we wanted immediately and assured us that his company had the experienced installers to handle the job. (Both of the other big companies we had in for quotes, sent junior sales people who had to “go back to the office to see if we can do that.... not sure we’ve ever done this before”). And also Mike’s company deals with lots of major window manufacturers, so you get lots of choices, to get the windows you want. We were so happy with our new windows. We would never go to anyone else. They look so beautiful! Thanks Mike and Jerry!

    Answer from pro:

    Hi Colin , Thank you very much for your very nice and detailed review, also we are running a Father day week special , you could tell your friend , Mike Shaban Window Land

    Reply created 18 Jun 2019
  • Review from Dante
    Rating: 5 out of 5
    Review left on 4 May 2019

    New Windows

    I had a great experience with Mike and his Window Land employees when purchasing/installing windows for the entire house. Price was extremely fair and Mike was very professional and knowledgeable. Work was done very efficiently and staff was courteous and complete clean-up was done. I highly recommend Mike and Window Land

    Answer from pro:

    Hi Dante, It was pleasure dealing with you , thanks Mike Shaban window Land co

    Reply created 6 May 2019
  • Review from wafik sunbaty
    Rating: 5 out of 5
    Review left on 6 Apr 2019

    30 windows and sliding door

    Friend of mine told me about Window Land, they did his house few years ago, I called them last year and they did all my windows, they help and I got the rebate from the green Ontario, they did a good job and I am happy with the installer and the company salesman, the new windows improve the gas consumption and reduce the noise level, so we called them to replace the front door Thanks to Window Land, we recommend them to all our friends

    Answer from pro:

    Hi Wafik, Thank you for your kind review, I appreciate your time to write it Mike Shaban

    Reply created 6 May 2019