Luc's Roofing Ltd

Rating: 5 out of 5

Luc's Roofing Ltd reviews (281)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Apr 2014

    Roof repair

    I had my roof repaired by Luc's Roofing and they provided quick, friendly and honest service. I recently had to call them about an issue with a neighbour's roof and they responded immediately and provided free counsel and a solution. Paying for a roof repair is never fun but they made it pain-free and reinforced my decision to go with them vs some of the larger companies who provided quotes

    Answer from pro:

    Hi Lisa, great to hear that you had such a positive experience. We're always striving to accomplishment customer satisfaction. Thanks for letting us know!

    Reply created 14 Apr 2014
  • Review from Martin LeMaitre
    Rating: 5 out of 5
    Review left on 8 Apr 2014

    Pitched roof re-shingling

    My house has a flat roof in back and a pitched roof in front. The pitched roof needed reshingling. I contacted Luc's Roofing based on the Homestars comments. I was not disappointed. Luc came by my house at a time that was convenient for me and we discussed the various options in terms of materials. He explained every aspect of the job, in a candid low key, low pressure manner, and provided a quote on the spot. Once I agreed to the quote, he was quick to schedule the job. Luc's son, Ben led the crew on the day of the job a few days later. They did an excellent job and completely cleaned up my yard after finishing. I was most impressed by Ben's courteous manner and sense of customer satisfaction. The crew were also very professional and hard-working. Last night we had a heavy rainfall and I was pleased to note that everything seems fine and dry. I would definitely recommend Luc's Roofing to anyone.

    Answer from pro:

    Hi Martin, thanks so much for the comprehensive review of our service. Being a family-based company we have decades of experience among the same staff who have been working towards providing the ideal service. Glad to know this is the result!

    Reply created 1 May 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Apr 2014

    Roof repair

    Luc put a new roof on our house a few years ago. This winter we had some leakage through a bathroom ceiling vent. We called Luc an he came right away to see what the problem could be. At the time there was a lot of ice and snow around the house and he couldn't get to the roof. Luc promised to come back a month later and he did. He was able to assess the problem and recommended that we put a whirly vent to help with condensation problems in the attic which was likely leading to the leakage from the vent. We agreed to do this and Luc came quickly and promptly to do the job. We would recommend Luc's roofing to anyone with roof issues.

    Answer from pro:

    Thanks so much, Lesley. We appreciate your recommendation and are happy that this worked out well.

    Reply created 8 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Apr 2014

    Roofing

    Luc was very reliable and responsive. His team arrived when they said they would and worked quickly, They did an excellent job replacing the shingles on my garage. Highly recommended.

    Answer from pro:

    Hi Marshall, thanks for the kind review! We enjoyed servicing you.

    Reply created 8 Apr 2014
  • Review from Barry Peacock
    Rating: 5 out of 5
    Review left on 5 Apr 2014

    Roof Repair

    Luc's company did my roof 16 years ago and I was very pleased at that time. When I had some damage caused by the ice storm, I knew who I wanted to do the repairs. I got in touch with Luc and we made a morning appointment for an assessment. Luc arrived early for the appointment which always impresses me. He reviewed the damage and gave me a very reasonable quote. I agreed to have the work done and he said he would have it done in the next week. I went out in the afternoon and came back to find a wonderful surprise --- the work had been done! Luc did a great job of matching the colour of the shingles. He also removed branches and debris that was on the roof left over from the ice storm. I was delighted with the quality of the work, and also with the timeliness of the work as the weather forecast was for rain the next day and a mixture of rain/snow for the day after. I would definitely recommend Luc's company for anyone requiring roof work.

    Answer from pro:

    Hi Barry, so great to hear from you after all these years! We really appreciate your loyalty and certainly are glad to hear that we continue to meet a high standard of service excellence. Thank you!

    Reply created 7 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Apr 2014

    Roofing

    The job was done quickly-2 days. There was no damage to property or garden. Quality work and the site was properly cleaned. Highly recommended as the whole job went very smoothly

    Answer from pro:

    Hi Eric! Thanks, we do try to do our jobs as efficiently as possible. Nothing worse than having your property in an endless mess with adjacent areas such as garden and walkways affected! We appreciate you noticing the special effort.

    Reply created 8 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Mar 2014

    Roofing

    Luc’s did a great job on our residential flat roof not long ago. The original estimate had been done the previous year, they said there was no immediate need for replacement, and they still honoured it 12 months later. Ben and David were really pleasant; the work was done on time, as described, with meticulous attention to detail, quality materials, and conducted in a highly professional manner from start to finish. The site was left clean, neat and tidy. Their staff found and turned in a really expensive ring which the previous home owner had lost years ago, which we were able to return. You can’t get more honest than that. I would definitely hire them again without hesitation. Rick in North York

    Answer from pro:

    Hi Rick, thanks for the wonderful review -- it was great working for you! What an amazing story about the lost ring. We're proud to have helped create the happy ending : )

    Reply created 20 Mar 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Mar 2014

    Flat roof garage

    We are very pleased with the work that Luc's roofing provided. Both Luc and his crew were extremely thorough and professional. We would not hesitate to call on him on our next roofing job.

    Answer from pro:

    Thanks, Darren. We're pleased that it all went well and you're happy with the work!

    Reply created 7 Mar 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Feb 2014

    Roof inspection

    Luc was very responsive and came to inspect my roof for leaks in very bad weather. He was always up front and honest about cost and was great to deal with.

    Answer from pro:

    Thank you for taking the time to send in a review! We value your opinion.

    Reply created 28 Feb 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Feb 2014

    roofing

    I can't recommend Luc highly enough. We have dealt with other roofing companies before but Luc is the best. He responds quickly, honestly assesses the situation and takes care of it promptly. When our roof began to leak one night, he was there the next day. He's an honest guy who does great work.

    Answer from pro:

    Wow, Kate, thanks for letting us know how you feel about the work and the service! We really appreciate your sharing the experience.

    Reply created 24 Feb 2014
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