Tip Top Trough

Rating: 5 out of 5

Tip Top Trough reviews (711)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Aug 2024

    Eavestrough and Downspout Replacement

    Right from the get-go, all correspondence with the office staff at Tip Top Trough (Nikol, Amanda and Shantal) was handled efficiently and with patience, as I had many questions to ask. The crew (Eduardo and Eliseo) who completed the installation began with a walk about the house, in which they noted problematic areas and suggested possible ways to resolve the issues. They exhibited great teamwork, giving attention to the smallest details. In spite of the long, hot day, the clean-up at the end was impressive.

    Answer from pro:

    Thank you for your kind and detailed review, Leslie! We’re thrilled to hear that our team’s attention to detail and dedication made your experience positive, and we truly appreciate your feedback.

    Reply created 27 Aug 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Aug 2024

    Eaves trough cleaning, repair, replacement & re-directing

    From the competitive pricing, to the professional office support, to the excellent quality of work, I highly recommend this company. Thank you Shantal, Amanda and Nikol for your responsiveness in arranging quotes and scheduling the work and for sending us such a great team to do the job! Eduardoand Eliseo were outstanding! They took time to listen and ask questions to fully understand the problems and made recommendations that only experienced professionals would know. Eduardo and Eliseo worked very hard to make sure we were happy with the job. They took photos of their work way up on the ladders to show us what was going on and how they fixed it. Our neighbours on both sides requested their contact information. Thank you Eduardo and Eliseo!

    Answer from pro:

    Thank you so much for your detailed and thoughtful review, Shelly! We’re delighted to hear that you were impressed with our pricing, support, and the quality of our work. Your kind words for Shantal, Amanda, Nikol, Eduardo, and Eliseo mean a lot to us, and we’re thrilled that our team met your expectations.

    Reply created 27 Aug 2024
  • Review from Frank Bruni
    Rating: 5 out of 5
    Review left on 16 Aug 2024

    Excellent

    Cant say enough about Tip Top Trough. Eliseo & Edwardo were professional, efficient and friendly and did a first class job. Shantal and Amanda in the office were equally so. All in all an excellent experience.

    Answer from pro:

    Thank you for your fantastic review! We’re thrilled to hear that both our team in the field and our office staff provided you with a top-notch experience. We look forward to serving you again in the future!

    Reply created 27 Aug 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jul 2024

    Professional job!

    Tip Top replaced all my eavestroughs and installed leaf guards on the troughs around the roof of my garage. The job was completed quickly and thoroughly. I dealt with one of the owners who was a pleasure to work with. As well, the installers were not only pleasant, but they painted and filled in the space in the area where the downspout meets the groundpipe. I would not hesitate a moment to hire them!

    Answer from pro:

    Thank you for taking the time to share your experience! We’re delighted that you found our work thorough and our team enjoyable to work with. We look forward to serving you again in the future!

    Reply created 27 Aug 2024
  • Review from paul templeman
    Rating: 5 out of 5
    Review left on 18 Jul 2024

    New Eavestroughs

    We required new eavestroughs and down pipes around our home. Tip Top Trough gave us a good quote with plenty of references and colour choices. Their work was very solid, installed by a polite, knowledgeable and tidy crew. The office sent them back promptly when we noticed a small adjustment was required in a heavy rain. I would gladly recommend them.

    Answer from pro:

    Thank you for your great feedback! We're pleased to hear you were satisfied with our quote, work, and customer service, and we appreciate your recommendation.

    Reply created 27 Aug 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jul 2024

    Eavestrough installation

    I had my eavestroughs replaced recently by Tip Top Trough and was impressed by the quality of service and workmanship that this company provided. I would highly recommend them.

    Answer from pro:

    Thank you for your kind words! We’re thrilled to hear that our team provided efficient and detailed service. We look forward to working with you again in the future!

    Reply created 27 Aug 2024
  • Review from Cheryl Fullerton
    Rating: 5 out of 5
    Review left on 18 Jun 2024

    Eavestrough and downspout repair

    I was lucky to come across their information online. The experience working with Tip Top Trough was excellent. Their intake process was easy, their response to the intake prompt and personable, and the team who did the work were prompt, thorough, polite, explained their work. I love companies that are easy to work with, and make me feel like my job matter. Highly recommend. Cheryl

    Answer from pro:

    Thank you, Cheryl, for your fantastic review! We're delighted you had a great experience with Tip Top Trough and appreciate your recommendation.

    Reply created 20 Jun 2024
  • Review from Wendy Campbell
    Rating: 5 out of 5
    Review left on 12 Jun 2024

    Downspout shortening and extension

    Very professional site visit by Pierce with quick follow-up with a quote. Amanda and Shantal were courteous, responsive, friendly and helpful throughout, and accommodated an urgent scheduling request. Marco and Eliseo were a first rate crew that completed the project in a very friendly and professional manner and left the worksite neat and tidy. We are very pleased with the project, how it looks and how it functions. The entire experience was first rate. I would call Tip Top Trough again without any hesitation.

    Answer from pro:

    Thank you so much for your detailed and positive feedback! We're thrilled to hear that Pierce, Amanda, Shantal, Marco, and Eliseo provided such excellent service throughout your project. Delivering professional and friendly service is our priority, and we're delighted that you are pleased with both the aesthetic and functional results. We look forward to assisting you again in the future at Tip Top Trough!

    Reply created 20 Jun 2024
  • Review from Gord MACKINNON
    Rating: 5 out of 5
    Review left on 2 Jun 2024

    Clean out all eavestroughs

    They did an excellent job and bagged all leaves and debris in yard waste bags and left them at the curb. Good cleanup - no mess considering that it was a year's worth of debris.

    Answer from pro:

    Thank you for your positive review! We're glad to hear that our team's thorough cleanup met your expectations, leaving your yard tidy and free of debris. We appreciate your feedback and hope to assist you again in the future!

    Reply created 20 Jun 2024
  • Review from Fred
    Rating: 5 out of 5
    Review left on 29 May 2024

    New Eaves, Fascia, and Siding

    All I can say is "Wow!". I've owned my 100 year old house for 24 years. I used Tip Top Trough for my eaves cleaning in the fall for the first time and was impressed with the care they took and the thorough inspection they performed. I got a quote on new eaves/fascia and planned to wait until the spring. In January, I had serious water leakage behind the old eaves. Shantal reacted immediately by sending out a crew to do an emergency repair. The owner then came out to discuss my issues and we made a new plan for the spring. Shantal kept in touch the entire time to make sure I didn't have further issues and sent out one of the best crews that have ever worked on my house. Eric and his crew did an outstanding job installing new eaves, fascia, and new siding. We've had many compliments on the work. Many thanks to Shantal, Amanda, Pierce, Eric & crew. I'll be in touch in the fall for cleaning.

    Answer from pro:

    Thanks Fred for your glowing review! It has been a pleasure working with you.

    Reply created 11 Jun 2024
Get in touch