New Century Maids

Rating: 4.7 out of 5

New Century Maids reviews (698)

  • Review from Veronica
    Rating: 5 out of 5
    Review left on 20 Jul 2017

    Office Cleaning

    We have been saving a lot on cleaning cost in our Toronto office by using New Century Maids for our cleaning needs. Cathi an office staff is always willing to help me out. So great service at an affordable cost is why I will recommend them.

    Answer from pro:

    We appreciate you great review - we always make sure that cleanings are the best that they can be - crews work hard and our office staff is always a call away to answer any questions you may have.

    Reply created 21 Jul 2017
  • Review from Customer of New Century Maids
    Rating: 5 out of 5
    Review left on 10 Jul 2017

    Housecleaning Services

    My family has been using New Century Maids for over 5 years now and we have been very pleased with their service. Every other Wednesday is our favourite day of the week!

    Answer from pro:

    Wonderful to hear that you are very happy with your home cleanings and it has been great doing business with you these past 5 years.

    Reply created 25 Jul 2017
  • Review from Customer of New Century Maids
    Rating: 4 out of 5
    Review left on 8 Jul 2017

    Solid cleaning

    They do a solid job for someone who has a busy lifestyle and does not have time to clean. Dont expect all cracks and crevices to be done but all the major spots look good.

    Answer from pro:

    Our crews all do the best cleaning possible. We have different packages for cleanings - Deep - move in/out - priority - post reno Whatever your needs are we are here to help.

    Reply created 10 Jul 2017
  • Review from N. Sova
    Rating: 5 out of 5
    Review left on 6 Jul 2017

    Cleaning service

    We took the regular cleaning package from New Century Maids cleaning services and were incredibly impressed by their work. Now we realize that we should have gone with the deep cleaning service.

    Answer from pro:

    Our deep cleanings are very detailed - we even clean areas you did not know you had, all around great cleaning package.

    Reply created 6 Jul 2017
  • Review from Lesan Cristina
    Rating: 5 out of 5
    Review left on 28 Jun 2017

    Carpet Cleaning

    New Century Maids are quite brilliant in carpet cleaning services. I am impressed with their technique and their way of cleaning. They deep clean it and ensure full customer satisfaction for the same. Highly recommend them.

    Answer from pro:

    Thank you for your great feedback on our cleanings as well as our technician for carpet cleanings work. We all work hard so that you do not have to - so that you have time to do the things that matter most to you.

    Reply created 29 Jun 2017
  • Review from Customer of New Century Maids
    Rating: 5 out of 5
    Review left on 23 Jun 2017

    Home Cleaning

    From beginning to end, all New Century Maids’ pre-appointment communication by phone and email was very prompt and professional. New Century Maids were able to accommodate our requested appointment time even though in the beginning they were not available. New Century Maids called an hour before the scheduled time to see if they could start earlier which was a nice surprise. Awesome work and SUPER thorough. Pulled all the stuff off the kids shelves and dusted everything…Cleaned the basement Rec Room and its' like a new room... even gave our dog some love…! Received an email notification informing me remotely they had completed the cleaning within minutes of the end time. Received an electronic invoice within minutes of that. Needed a small revision done to the invoice and received the revised version within minutes of the request… First and last Impressions are so important in Customer Service and ours experience was top drawer…

    Answer from pro:

    We are so very happy to hear how well your cleaning went and that the cleaning crew was thorough and made sure that all areas were addressed. Our office staff is always here to answer any questions you may have or any concerns. Thanks for your feedback.

    Reply created 26 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jun 2017

    Office Cleaning

    This is the third time we hired the services of New Century Maids for our office cleaning and we are happy to see that they have developed new, time-saving high quality cleaning techniques that was well within our budget too.

    Answer from pro:

    Great news! Always happy to hear when someone is happy with the cleaning - be it home or office - always here to tend to your cleaning needs.

    Reply created 29 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 May 2017

    Home Cleaning Service

    It is always a pleasure to avail the services of New Century Maids. We get our house cleaned twice in a month. Their deep clean everything, including the floors, the tiles, the walls and every part of the house. Thank you so much.

    Answer from pro:

    Thank you so much for your feedback - always here for our regular customers to help in any way we can.

    Reply created 29 May 2017
  • Review from J&T Brydges
    Rating: 5 out of 5
    Review left on 20 May 2017

    I love my crew from NCM

    I have been with New Century Maids for approximately three years now and could not be happier. Their consistency in day, time and crew is one of the things I love most -because they know our house, our preferences, our dog I don't have to worry about a thing, whether we are home or not. When there is feedback they take it, correct it and know for next time. I am very happy with New Century Maids and would - and have - recommend their service to others.

    Answer from pro:

    Thank you very much for your feedback we appreciate it greatly.

    Reply created 24 May 2017
  • Review from Customer of New Century Maids
    Rating: 0 out of 5
    Review left on 18 May 2017

    Cleaning Services

    They sent us an email, asking us to gave us a review, followed-up by a phone call. They said they would give a discount on the next cleaning, if we provide a review. We provided the review. Then the next cleaning, and they say there are "rules" attached to this discount. We should have done this, that, and the other. So we modified the review in Facebook. Then they said that we were "selling review" - which is incorrect (something for our lawyers to look into now :-) Disappointing, unethical way to do business.

    Answer from pro:

    Our clients choose if they wish to post reviews about our company We do not solicit or buys reviews from our clients.

    Reply created 24 May 2017
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