New Century Maids

Rating: 4.7 out of 5

New Century Maids reviews (698)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Nov 2016

    Clean home, friendly service

    A friend recommended New Century Maids to my husband and I to look after our cleaning during a particularly busy summer. The folks at the office were very friendly and helpful in getting me set up, and the crew that they sent always made our home sparkle. After the summer was up we couldn't let them go! They were great at allowing us to scale back our cleaning schedule to better meet our long term budget, and now we have Karina cleaning once a month. She does a fantastic, thorough job- gets those spots that often get missed like under the garbage can in the kitchen cupboard. We are very pleased and only wish she could come every week!

    Answer from pro:

    Thank you for taking the time to provide us with your valuable feedback. We strive to provide our clients with excellent cleaning service and we take your comments to heart. As always, we appreciate your confidence and trust in us.

    Reply created 17 Nov 2016
  • Review from Customer of New Century Maids
    Rating: 5 out of 5
    Review left on 7 Nov 2016

    Great work

    Our cleaner, Mary, came in like a whirlwind with a mission. She left no stone unturned and our house feels so good since she came that even the kids have been inspired to keep things tidy.

    Answer from pro:

    Super news - Mary is an excellent cleaner and an asset to our company. We are glad to hear that you love her work

    Reply created 17 Nov 2016
  • Review from Customer of New Century Maids
    Rating: 5 out of 5
    Review left on 28 Oct 2016

    house cleaning

    My parents have their house cleaned every month by Sandra at New Century Maids. Sandra is hardworking, efficient, thorough and her quality of work is consistent. She truly takes pride in her work. She is a great asset to the company and we're happy to have found her!

    Answer from pro:

    Sandra is a very hard worker as are all of our cleaning crews. The all go through extensive training to make sure that you are always happy with a fresh clean home each time. Thank You

    Reply created 31 Oct 2016
  • Review from Customer of New Century Maids
    Rating: 5 out of 5
    Review left on 27 Oct 2016

    Massive cleaning

    I needed to get my apartment clean enough for Mom to approve. I called the professionals, who came recommended through friends and colleagues. Three hours later, my dirty apartment was cleaner than when I moved in. Mom even said "wow, this place is clean!" Thank you to the team, and looking forward to regular checkups!

    Answer from pro:

    Thank you for your great feedback - we are so happy to hear that the cleaning went above and beyond your expectations and we look forward to doing business with you in the future.

    Reply created 28 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Oct 2016

    House Cleaning

    I was very pleased by everything from their response to my inquiry to the issuing of the invoice. They were very professional in everything they did and I would be happy to recommend them.

    Answer from pro:

    Excellent news - so happy to hear when another customer to please with the crews hard work - we look forward to doing business with you on a regular basis. many thanks

    Reply created 17 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Sep 2016

    Exactly what I had hoped for

    Very thorough job. It's a pleasure to come home and not have to worry about my floors, dusting plus all the extras that come along with the clean. Very professional and excellent communication.

    Answer from pro:

    We are so happy that you are now enjoying a clean home and Malar is very happy that her hard work is appreciated. We are always here to help.

    Reply created 21 Sep 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Sep 2016

    Amazing work!

    This was my first time using a cleaning service. The New Century staff did an amazing job. I walked into my condo and said, "Wow!" It was more than I was hoping for and for such a reasonable price, I am thrilled. I will be recommending them to all my friends!

    Answer from pro:

    We are so happy to hear that Paula & Manuela did such an amazing job cleaning your home - they will be overjoyed to hear their feedback. Look forward to doing business with you.

    Reply created 19 Sep 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Sep 2016

    Home cleaning

    Very professional, friendly, and hard working. They got right to work, independently, and were very prepared. I've used other cleaning companies, this one by far the best. Their customer service in the offices were excellent with communication from email to phone calls! Fantastic results, highly recommended, will use this company again! ✔✔

    Answer from pro:

    We are so happy to hear how much you loved your cleaning experience with our company - we always do our best to make sure that your home is sparkling clean and smelling fresh - free of any germs and dust.

    Reply created 12 Sep 2016
  • Review from Christine Day
    Rating: 5 out of 5
    Review left on 30 Aug 2016

    apartment cleaning

    The ladies who came to clean were prompt, polite, and got right to work. They did a fantastic job...the place was spotless, the floors were shining, the windows were perfect and the kitchen and bathroom were like new. And it wasn't expensive either. I would recommend this company to anyone.

    Answer from pro:

    Outstanding - so happy that you are now enjoying a clean and fresh home, Paula & Manuela will be thrilled to hear that they did such a great job. We look forward to doing business with you in the near future. All the Best

    Reply created 31 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Aug 2016

    Great 1st impression!

    Thank you for a job well done! We are first time clients and got the initial deep clean done. I was pleasantly surprised. My house when I walked in felt super clean! My floors sparkled. I noticed a few extra touches that just makes it nice to see when paying for your home t be clean. My kids even "ohhhh'ed and ahhhh'ed" when we walked in. My 2 ladies were super friendly and my communication with the office via phone and emails were perfect. I'm excited to continue with cleanings and can't imagine I'll be disappointed! Thank you!

    Answer from pro:

    Always nice to hear how great a job that the crew is doing - the ladies will be pleased. All of our crews work very hard and enjoy their work immensely. We look forward to doing business with you.

    Reply created 22 Aug 2016