HomeOwner
Rating: 5 out of 5
Outdoor backwater valve installation
We contracted Strong Plumbing for this work after numerous positive recommendations. We are very happy with how the project was completed. Valentin was consultative throughout the process. We started over the phone / email and the communciation was very prompt. We then proceeded to have him inspect our sanitary pipes with a camera to ensure the exact placement of the outdoor backwater valve. Later Valentin made arrangements for the required locates so nothing underground would be disrupted. Valentin assisted us with the permit process and after it was received we began work promptly. The Strong Plumbing crew (Dennis and Sergei) ensured the area where the work was to take place was neatly prepared. They kept me informed as they worked through the dig and the installation of the backwater valve. As promised, the valve was installed promptly for the city inspector to review and pass the installation later that afternoon. The garden area where the work was completed was restored perfectly. After the clean up was complete, we were given a detailed overview on keeping the backwater valve clean and properly inserted. Thank you to Valentin, Dennis and Sergei on exceeding our expectations!
Answer from pro:
Thank you for giving us the opportunity to help
Reply created 20 Nov 2020