SO-CLEAN

Rating: 5 out of 5

SO-CLEAN reviews (1433)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Nov 2010

    Carpet cleaning

    I chose 416-SO-CLEAN based on previous clients reviews and can say this company lives up to all of the positive reviews. I contacted Adel via email asking if he could clean my carpets the following day, within an hour I received a response stating it would be no problem. Adel arrived prior to the appointment and gave us an estimate which could not be refused. The service, knowledge and job was out of this world. My carpets were disgusting prior to Adel coming in and by the time he had finished I can honestly say it looks brand new, he takes his time to ensure the job is done correctly. As others have stated Adel did state that stains may appear and if so he would return. I can happily say the stains did not reappear. My carpet looks new and smells great. Thank you so much Adel, I will highly recommend your company to friends and neighbours. No longer will I ever rent a cleaning machine from Home Depot.

    Answer from pro:

    Hi Andrew, Thank you so much for the review and the business, I really appreciate it. And I am glad that non of the spot came back after the carpet totally dried :) At you service, Adel Majd

    Reply created 1 Nov 2010
  • Review from Lori
    Rating: 5 out of 5
    Review left on 31 Oct 2010

    Carpet Cleaning

    I called 416-So-Clean after our washing machine caused a flood over our new basement carpet (that had been put down only 2 days before). There were water marks on the carpet that needed to be removed and we had a tight timeline to get the job done. 416-So-Clean responded quickly, removed the stains and transformed the carpet back to its original state. We were thrilled with our experience and would have no hesitation recommending them to friends. Thanks for your quick response and wonderful job.

    Answer from pro:

    thank you Lori and we are glad that all worked out well. At your service, Adel Majd

    Reply created 1 Nov 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Oct 2010

    Cleaned carpet on stairs and in bedrooms

    We were really pleased with 416 So CLean, from booking the initial estimate to the cleaning. They arrived on time and did the job to a very high standard. What more can you ask for!

    Answer from pro:

    thank you Dawn for the business and the review, we greatly appreciate it. At your service, Adel Majd

    Reply created 1 Nov 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Oct 2010

    rug and couch cleaning

    From the moment I called to the moment they left everyone I came into contact with was very friendly, helpful and knowledgable. They did a great job. Everything looks amazing. I will definately be using and recommending this company to others.

    Answer from pro:

    Thank you so much. We really appreciate. Adel Majd

    Reply created 27 Oct 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Oct 2010

    General carpet cleaning

    After seeing my neighbours carpet go from "need to be ripped out" to looking brand new, I had to give 416-so-clean a try. As a Mum of 2 babies, I had no time to rent a machine and get this done... I called them up and made an appointment - that was convinent for ME! They arrive ON TIME! And were professional and knowledgable and answered all my questions. I was told it would take approx 1.5 - 2 hours... they were done in about an hour - the stains were all gone. They told me that some may come back - the next day 2 stains reappeared. Adel called me up on and came by and fixed them - they haven't appeared again. I would recommend this company to anyone! Fast, professional, knowledgable and best of all - AWESOME customer service. Many other places can do the same job, but the customer service from everyone there would make me want to stain my carpets again, just to have to deal with them over and over. Long time customer for life from me .. thanks so much!

    Answer from pro:

    Thank you so much Alysha and we are so happy to have you as a client and looking forward to be of a service again in the future. Adel Majd

    Reply created 23 Oct 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Sep 2010

    carpet stain removal and cleaning

    What you don't want to do is spill a large mug of coffee on a cream - coloured wool carpet. After trying a few products myself, I soon learned that stains on pure wool are very difficult, if not impossible, to remove. 416- So- Clean said they would try their best, but there was no guarantee. I dealt with Matthew who is professional, knowledgeable and got the job done. ...the carpet is now back to its pristine condition. This is a top-notch company: you can expect punctuality, follow-up calls and a second visit if necessary.

    Answer from pro:

    thank you so much for your valuable business and kind words. We appreciate it very much. Adel and Mathew.

    Reply created 26 Sep 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Sep 2010

    carpet cleaning of entire third floor loft area, one open staircase and one closed staircase

    I had to arrange for carpet cleaning from afar as my home is currently tenanted. Adel was truly exceptional in responding to my inquiry, giving me an estimate immediately and coordinating a service schedule with the tenants. My tenants have very high standards for cleanliness and they were very happy with the results. This was one of the most pleasant and satisfying experiences I have ever had getting something done in my home. Great company!

    Answer from pro:

    Thank you Dana and we appreciate you your business very much. Looking forward to serving you again in the near future. Adel and the team at 416-SO-CLEAN

    Reply created 20 Sep 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Sep 2010

    Carpet and upholstery cleaning

    I had one carpet, one couch, and two are rugs cleaned. The service was good - prompt, polite and professional, and the cleaning was very effective. I would use this company's service again.

    Answer from pro:

    thank you Steve for your business and thank you for your great feedback. We appreciate it very much. Adel Majd

    Reply created 11 Sep 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Sep 2010

    carpet shampooing and upholstery clenaing

    highly recommended by my carpet company, not disappointed. very efficient service, everything looks bright and smells just like new. thank you Adel and Matt. I will definitely refer you to my neighbours and friends

    Answer from pro:

    thank you Carmen. We appreciate your business very much. Adel

    Reply created 7 Sep 2010
  • Review from Marcelo Manfrini
    Rating: 5 out of 5
    Review left on 1 Sep 2010

    Upholstery cleaning

    I hired 416-So-Clean to clean the upholstery of our love seat, sofa and pillows. It was very easy to make an appointment with Adel. He showed up on time and performed his tasks efficiently. I have no reservations in recommending him to family and friends. Raffy.

    Answer from pro:

    Thank you Raffy for the business and thank you for your great feedback. We appreciate it very much. Adel Majd

    Reply created 1 Sep 2010
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