SO-CLEAN

Rating: 5 out of 5

SO-CLEAN reviews (1433)

  • Review from Roland Jazzman
    Rating: 5 out of 5
    Review left on 5 Nov 2018

    Second Time Around... Still Great!

    I first used 416-SO-CLEAN eight years ago, when I moved into my house. Now that I'm selling this same property, I went back to this company--and once again had a fantastic experience. Everything about 416-SO-CLEAN is pleasant, from the initial quote request to the issuing of the final invoice. Adel, the employee who fielded my phone call, kicked off my customer journey. She readily advised me of a promotion that put my quote $30 below a competing company--and one that would have made me wait three weeks for service. Adel was able to put boots on the ground right away, and was courteous from start to finish. She told me the names of the contractors who would be servicing my job and when to expect them. On the scheduled date, my cleaners arrived early. Technicians Matthew and Justen were amicable, diligent and efficient, taking only an hour to get sparkling results. Although my former tenants had left the white carpet rather tawny, the gentlemen from SO-CLEAN brought it back to white (with the exception of a few stubborn nailpolish/paint stains, which were beyond help). Not only were the technicians hard-working and pleasant, but they were friendly and engaging, taking the time to answer my questions and confirm that their job was satisfactory after finishing. I would strongly recommend this company for your carpet-cleaning needs. The price was spot on (pun intended) and the service impeccable. Kudos to SO-CLEAN for retaining such a strong network of field agents. I will be a customer for years to come.

    Answer from pro:

    Thank you so much for the amazing review, feedback and thank you so much for the business. We are so glad to be of a service and we look forward serving you again in the future. Yours, Adel Majd and the 416-SO-CLEAN Team

    Reply created 9 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Nov 2018

    sofa cleaning

    The guys were great, arrived on time and my 7 year old disgusting couch was spotless after!! Very professional service! I can only regret not doing it earlier because I love how new the couch looks now!! thanks!!

    Answer from pro:

    Thank you so much Ms Niski for the amazing review, feedback and thank you so much for the business. We are so glad to be of a service and we look forward serving you again in the future. Yours, Adel Majd and the 416-SO-CLEAN Team!

    Reply created 5 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Nov 2018

    Carpet & Duct Cleaning

    Great customer service, showed up on time, very clean and organized, and even managed to drop the price because our new-build isn't duct-cleaning friendly (meaning they couldn't clean it as ideally as they liked to). The carpet cleaning team came 2 hours after the duct cleaning and also executed flawlessly. Will be calling them again in about 2-3 years for re-service!

    Answer from pro:

    Thank you so much for the amazing review, feedback and thank you so much for the business. We are so glad to be of a service and we look forward serving you again in the future. Yours, Adel Majd and the 416-SO-CLEAN Team

    Reply created 5 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Oct 2018

    Fabulous job - quick, efficient and clean

    After booking an appointment, Matthew arrived on time and quickly set out to tackle general dirt and stains in my carpets. The result, 90 minutes later, was clean carpets, no stains and a very pleasant experience. I waited to post this review until the carpets dried and just like Matthew recommended and said, after I vacuumed, they look like new.

    Answer from pro:

    Thank you so much Ms Beverley for the amazing review, feedback and thank you so much for the business. We are so glad to be of a service and we look forward serving you again in the future. Yours, Adel Majd and the 416-SO-CLEAN Team

    Reply created 2 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Oct 2018

    Bathroom Remodeling

    They answered all of our questions concerning our bathroom remodel. The workers were very professional, always on time and considerate of our home. They took great care to not cause any damage. their crew was very thorough. The job was also completed ahead of time. A job well done!! We would highly recommend this company.

    Answer from pro:

    Thank you so much for the amazing review, feedback and thank you so much for the business. We are so glad to be of a service and we look forward serving you again in the future. Yours, Adel Majd and the 416-SO-CLEAN Team

    Reply created 29 Oct 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Oct 2018

    Couldn’t be Happier with 416-SO-CLEAN!! 11/10!

    I had 3 sets of stairs, one hallway and 2 bedrooms done and the before and after result is remarkable! We have an older dog and there were numerous stains from him that had been on the carpet for a long time. I never dreamt that they would be able to remove so many of them. These carpets have never looked better and I can’t believe that the total time to clean the area was less than 1 1/2 hours. Two people came to do the work and they were very personable and friendly. Their work is outstanding and I will be recommending them to everyone!

    Answer from pro:

    Thank you so much Mr Smallwood for the amazing review, feedback and thank you so much for the business. We are so glad to be of a service and we look forward serving you again in the future. Yours, Adel Majd and the 416-SO-CLEAN Team

    Reply created 22 Oct 2018
  • Review from Samina
    Rating: 5 out of 5
    Review left on 19 Oct 2018

    Air Duct Cleaning

    We hired 416-So-Clean based on the Home Starts reviews and guarantee they provided. Dino arrived on time, was very professional and explained the process in detail. He laid out mats to prevent scratches on the hard wood floor and highlighted any issues he found. We are very happy with the work Dino performed and would definitely recommend the company and hire them in the future.

    Answer from pro:

    Thank you so much Ms Samina for the amazing review, feedback and thank you so much for the business. We are so glad to be of a service and we look forward serving you again in the future. Yours, Adel Majd and the 416-SO-CLEAN Team

    Reply created 22 Oct 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Oct 2018

    Clean Job, Friendly workers, Professionally done

    We hired 416-SO-Clean based on the Home Stars reviews and we are happy with their work. They arrived on time, took care of our property with care, laid out mats to prevent scratches of their equipments, took time to clean the hard areas and did an amazing job. We will hire them in the future for sure !!!

    Answer from pro:

    Thank you so much for the amazing review, feedback and thank you so much for the business. We are so glad to be of a service and we look forward serving you again in the future. Yours, Adel Majd and the 416-SO-CLEAN Team

    Reply created 18 Oct 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Oct 2018

    Duct Cleaning

    I just moved into a very poorly maintained home and called 416 so-clean to get a quote for duct cleaning after discovering food in my floor vents. They were very professional over the phone and explained the whole process since I had never had this service before. We booked the appointment and Dino showed up on time the following week to complete the work. He was very professional, explained everything in detail, and pointed things out as he found them. Very happy with the results. Our dryer was giving us an error message before we called and has been working perfectly since he came. I can't believe the amount of lint that he blew out of the vent. The air is noticeably cleaner and the whole house smelled much better after he sprayed the vents. Would definitely recommend this company if all the employees are like Dino

    Answer from pro:

    Thank you so much Mr Matt for the amazing review, feedback and thank you so much for the business. We are so glad to be of a service and we look forward serving you again in the future. Yours, Adel Majd and the 416-SO-CLEAN Team

    Reply created 11 Oct 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Sep 2018

    Persistently great carpet and furniture cleaning

    We’ve hired Matt and Justin for the past three years - needless-to-say, the repeat business is because they are amazing ... very professional and committed to address all of our concerns - that is, removing dirt and stains from the kids and two dogs. Highly recommend without hesitation.

    Answer from pro:

    Thank you so much Mr Piticco for the amazing review, feedback and thank you so much for the business. We are so glad to be of a service and we look forward serving you again in the future. Yours, Adel Majd and the 416-SO-CLEAN Team

    Reply created 28 Sep 2018
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