SO-CLEAN

Rating: 5 out of 5

SO-CLEAN reviews (1433)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 May 2015

    Rug cleaning

    I am so impressed with Adel and the team at 416-SO-CLEAN. They picked up my rug on the same day I called, offered an educated opinion on what should be done to clean it, and returned it within the timeframe specified. They moved my furniture to access the rug, and moved it all back perfectly. They were accessible by phone and email, and always replied quickly, even after hours. Moreover, when I called them to ask if they could possibly come back and reposition the rug (no fault of theirs), they were gracious and obliging. I would not hesitate to recommend 416-SO-CLEAN to anyone, and will be using them again in the future. Customer service like this is not easy to come by.

    Answer from pro:

    Thank you for your very kind words Erin, we appreciate your business and the time you took to write us this wonderful review :-) We're happy to help out our customers whenever we can. All the best, and we look forward to the next time when we can be of service :-) Adel, Kaayla & 416-So-Clean Team

    Reply created 14 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 May 2015

    Carpet cleaning

    Totally Worth every penny! Once we findout that we were moving and needed to put the house for sale, we decided to have our rugs clean. 416-So-Clean did a great job and our rugs look brand new again! The price was reasonable, booking the appointment was quick and easy, most important, didn't even take that long for the rugs to dry, . I will definitely call 416-so-clean again.

    Answer from pro:

    Thank you for your business and your wonderful review! We are happy that we could be part of your team in getting your home ready for this. We wish you much success in the sale of your home! We'll look forward to helping you with your new home :-) Adel, Kaayla & 416-So-Clean Team

    Reply created 14 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Apr 2015

    Spot Treatment on Carpet

    This is the second time that we have used their service. The first time was for general carpet cleaning, as we recently moved into our new home. This time, we called them again as there were several automobile grease and oil stains on our light colored carpet from a recent furniture delivery that was made. The service from 416-SO-CLEAN was exceptional from start to finish - making an appointment with Adel was easy and fast; receiving confirmation of appointment by Kaayla via e-mail and phone was great and the technicians, Ali and Matthew were prompt, friendly and professional. Thank you - I seriously did not think the black grease/oil stains would come out. I generally don't write reviews, but I want to let people know that if you are looking for any type of carpet cleaning, certainly consider the services provided by 416-SO-CLEAN.

    Answer from pro:

    Thank you so much Karina for the review & the business. We are so glad that we were able to be of a service and we looking forward serving you again, Thank you again Adel Majd & The 416-SO-CLEAN Team.

    Reply created 29 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Apr 2015

    Carpet cleaning service

    I can't say enough good things about my experience with 416-So-Clean. From the appointment booking service (rescheduling and accommodating schedules) with Kaayla to Dalton's service - everything was perfect. No hidden fees or upsells, last minute accommodations, clear process and multiple confirmations, and friendly service. Dalton arrived on time and the carpets looked amazing. We were worried that the carpets were looking a bit worn before our sale but with the cleaning it looks brand new!! Pet stains (we have two pups), rust stains, light paint stains - all gone (or at least 99% gone!!). The carpet hasn't even dried and I'm recommending their service to our friends. I had to check that they services where we will be moving to - that's how good they were. Thanks so much for the great service.

    Answer from pro:

    Thank you so much for such an awesome review!!! Also, thank you for being so easy going with some schedule fine tuning we had to do as well. Much appreciated :-) We wish you much success on the sale of your home. Kaayla Channe & 416-So-Clean Team

    Reply created 21 Apr 2015
  • Review from Laurie
    Rating: 5 out of 5
    Review left on 20 Apr 2015

    Carpet Cleaning

    We have been using 416-SO-CLEAN to clean our carpets for a few years now. The cleaning itself has always been excellent and their staff are very friendly, professional and always on time.

    Answer from pro:

    Thank you for your thoughtful comments. We appreciate your business a great deal! For our business to succeed, we rely on the good graces of returning customers like yourself. Many thanks, once again :-) Kaayla Channe & 416-So-Clean Team

    Reply created 20 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Apr 2015

    carpet, mattress, leather furniture cleaning

    These guys were terrific - on time, did a great job, were helpful, friendly and affordable. We're hiring them again to get our old house ready for sale and recommend them highly.

    Answer from pro:

    Thank you for your business and your wonderful comments, much appreciated! We'll look forward to helping you with your old home, when the time comes. All the best! Kaayla Channe & 416-So-Clean Team

    Reply created 20 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Apr 2015

    Office Carpet Cleaning

    416-SO-CLEAN did a spectacular job on our office carpets. Quality cleaning. I would recommend and refer this company for all carpet cleaning; home or office. They are considerate, professional and pleasant to work with, all at a very reasonable cost!

    Answer from pro:

    Thanks so much Laura! You are so easy going and organized yourself, that you are equally a pleasure to work with. We'll look forward to the next time you need our services again. Cheers, Kaayla Channe & 416-So-Clean Team

    Reply created 9 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Apr 2015

    Blind Cleaning, Chair cleaning, tile & grout cleaning

    Adel and his team provided excellent service, from booking the appointment to the actual work that was done. Everything was taken care of perfectly. We would certainly use their service again and we will recommend them to our friends.

    Answer from pro:

    Thank you Janice for taking the time to review us. It was a pleasure dealing with you too! Look forward to the next time you need us again. Cheers, Kaayla Channe & 416-So-Clean Team

    Reply created 7 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Apr 2015

    Carpet Cleaning (Stairs)

    Excellent service. On time, friendly, all in all great work by technician Dalton. Will use them again for sure! It is refreshing to deal with a firm that is so well organized and professional.

    Answer from pro:

    Thank you for your feedback and for your business! We'll look forward to serving you again next season. Cheers, Kaayla Channe & 416-So-Clean Team

    Reply created 2 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Apr 2015

    Carpet Cleaning

    416-so-clean did a wonderful job on my carpets. The technicians (Daltony and Wael) called ahead and arrived on time. They were very friendly and explained everything. My carpets look great and I am very satisfied with the results. Adel, you have a very professional yet friendly company and staff. It was a pleasure dealing with you. I would recommend this company to all my family and friends :)

    Answer from pro:

    Thank you very much for sharing your thoughts Davina. We look forward to serving you again. Kindest regards, Kaayla Channe & 416-So-Clean Team

    Reply created 2 Apr 2015
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