M3 Design Group - Factory Direct Shutters, Blind, Shades

Rating: 4.9 out of 5

M3 Design Group - Factory Direct Shutters, Blind, Shades reviews (214)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Apr 2016

    California Shutters

    I just had shutters installed on almost all of the windows in my condo. I love them and can't believe I waited this long to do it! They look fantastic and give the rooms a real "finished" look. Mike did a great job. I have no hesitation in recommending him.
  • Review from Customer of M3 Design Group - Factory Direct Shutters, Blind, Shades
    Rating: 3 out of 5
    Review left on 19 Apr 2016

    Shutters

    Overall I am not impressed with the rushed installation done by Mike. He was in such a rush that didn't even notice the support frame used for the sliding door shutters had blocked access to my drawers. I had to make mention of this issue. He used very large screws to screw the sliding shutters to the frame looking very butchered. See picture. The shutters on my back two windows were forced to fit, causing damages to the frames of the window. See pictures. Hi missed bringing the Kitchen window shutters, had to come back a few weeks later to install. After a few months the kitchen window shutters started to flake, the paint job was not done well. Mike took the shutters to repair which came back with more damage than when he initial took them. I guess they were tossed around his truck for a few weeks because there were a lot of dents on the shutters. He installed it and when i mentioned all the new imperfections, he simply rushed a quick sandy job which did nothing but worsen the shutters. Very Disappointed with my kitchen shutters, they are right in front of my sink so unfortunately I see the damaged shutters daily.

    Answer from pro:

    To whom ever this is ,, if there is a problem with your shutters and the instAllation ,, you should know that I will attend to it immidiately ! Please call me at (416)230-1236 .. Our work is covered with a strong warranty. Identify yourself and I'll be willing to attend to your complaints asap !!Anything can happen , we only ask for an opportunity to make it right ! I will remake new shutters if necessary . Mike Marsilla

    Reply created 22 Apr 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Apr 2016

    Very Quick Turnaround for Custom Shutters

    He may be loud and assertive, but Mike follows through with his promise of shutters in a couple of weeks. We had a free consultation with Mike at our home and he quickly convinced us to buy his shutters. As promised they were ready in a couple of weeks and they look great. Thanks Mike
  • Review from Tony
    Rating: 5 out of 5
    Review left on 31 Mar 2016

    Great custom Shutters

    MIke has come to install shutters twice at our house and has done almost all our windows which probably says it all. ie; I brought him back twice. The bay window in the picture was high, curved and definitely not easy. Fast, reliable, and a good price.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Mar 2016

    Shutters

    Mike came to quote our windows and we had our shutters installed within a week. He was GREAT, fast and reliable. Our shutters are the perfect upgrade to our home and we would definitely recommend Mike to do yours!!
  • Review from Amy
    Rating: 5 out of 5
    Review left on 5 Mar 2016

    California Shutters

    Reliability, Trust and Quality. The three qualities we all look for in any vendor. Do they all deliver as promised? From my initial phone call to Mike to the final installation, everything was delivered as promised. There are a `dime a dozen' of window covering companies that all claim to deliver "on-time" and "quality" products. We can speak from experience, we have been misinformed and have been "screwed" once before. Sales people will sell you everything from the moon and back but can they deliver? In this case, yes. Mike delivered everything he promised. Mike delivered all of our custom shutters as specified, in the time-frame mutually agreed upon and installed it all within a heart-beat. We are so pleased! The house looks amazing. We have ordered more just to complete the rest of the house! Highly recommended!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Mar 2016

    California Shutters

    Shutters look amazing and add great value to our home. They had to come back a second time to make adjustments; but they were fast and great to get along with. They cleaned up after themselves.
  • Review from Derek
    Rating: 5 out of 5
    Review left on 27 Feb 2016

    Repeat Customer - Gorgeous Shutters Both Times!

    Mike installed shutters in my previous home before a move... increased the value substantially from standard run of the mill blinds. I thought to myself... why didn't I do this sooner and enjoy them!? I am a repeat customer now, had Mike install shutters throughout my entire home, with the same great process, service and look as before. I am extremely happy with both experiences and highly recommend using Mike and M3 for your home. Mike was punctual, fast to quote, fast to get the product ready, installed in one afternoon with quality work, both times. I wish Mike and team all of the best and will use them again for the next move!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jan 2016

    Mike don't stutter 'bout shutters

    I Found M3 by googling shutters in my area, walked in, got a great quote & examined the product. Mike came over to measure & quote all within the hour. Our shutters were installed the next week. Absolutely beautiful work, any complications were simplified, & all was done very timely & professional. On behalf of my wife and I, thank you Mike for making this such an easy process!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jan 2016

    Custom Wood Shutters

    Since I was so pleased with the quality of the custom shutters I purchased through M3 Design Group for my first house a few years ago I didn’t hesitate to contact them for my new house needs. Once again, Mike exceeded my expectations with regards to quality and service. All 3 of my windows had tricky circumstances that had to be considered and as such was worried I would not be able to have shutters installed on them. However, with Mike’s resourcefulness and creativity he worked around the complications and found a very sound solution. Not only was his price very reasonable but he stood by his word and ensured I had them when he promised I would as he knew I desperately wanted them installed by the holidays. I highly recommend M3 Shutters not only for their very affordable shutters but their stellar attention to detail and service. Once again, M3Design has made me a very happy customer.