HomeOwner
Deck Repair
Answer from pro:
Thanks for posting your experience... We do care about each and every one of our customers and where fair and feasible we do whatever we can to assist. The warranty specifically covers heaving or leaning of posts be it for Fences or Decks and although a rare occurrence - moisture levels, weeping tile installed after the fact or landscaping and other work can cause water to build up under the concrete which can in turn freeze and cause heaving. It is important to keep areas around posts free from below ground drainage lines to ensure this does not occur. It is a priority for us to take care of our customers and although timing not always as quick as we would like, when we commit to something it will get done ! From our whole dedicated Team at CAN DO Fence & Deck ... Thank you for putting your trust in us and glad we did not let you down. Respectfully, _________________ Alon Zamdvaiz Sales Manager CAN DO Fence and Deck ____________________ Sales Office: (416) 630-DECK (3325) Mobile: (416) 989-3934 Email: alon@candofence.com
Reply created 10 Jun 2019