Rite Granite

Rating: 3.2 out of 5

Rite Granite reviews (14)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Sep 2010

    Kitchen Countertop

    Rite Granite installed a quartz countertop from Diamastone. Let me tell you the work was geeat the product was amazing and now i am getting them to install a new product from stone italiana. I would recomend quartz and rite granite
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 26 Mar 2010

    Granite Countertops

    I used them for installing granite countertops. What a nightmare. They did a horrible job, they used seems when they didnt need to so they could save money, the damaged the sink they were installing, they installed a cracked piece of marble, the counter was not properly levelled, did a poor job of caulking around faucets, causing leaks, were incredibly unreliable (say they will come in the morning, and show up at 10pm and expect to start drilling holes into a marble slab to fit faucets). Also, they are a family business. Normally, this is a good thing. However, one of the days they came to work, I literally had a 12 year old come and knock on my door. He was one of two people working on my house that day, the other was a 21 year old. I could write pages about my complaints with them. The one thing they did right was they did a very good job on the main seam on the main kitchen counter. Bravo, does not come close to making up for all the poor quality, and poor customer service. The worst part is that they talk a really good game to sell you the job about how top of the line their equipment is, etc. etc. Really good sales people, just very poor quality work. Avoid them like the plague.
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 11 Oct 2009

    granite counter top

    Our family had ordered a counter top from these guys and they did a TERRIBLE job. Damaged our kitchen and actually installed a cracked piece of granite that they said they would replace. They have not answered our phone calls in weeks after saying that they would come the next day or even that same day. Please do not deal with these crooks as they are not professional

    Answer from pro:

    Dear sir or madam, i am the new operations manager at Rite Granite, and i would like to take this moment to apologize for any errors on Rite Granite's part. I would be more than happy to help you with any pertaining issues with your countertop. We have revamped our staff and policies in the past 6 months to ensure a new customer valued policy. Please give me the opportunity to repair any issues and "wow" with our improved management. thank you

    Reply created 22 Sep 2010
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 27 Aug 2009

    kitchen countertop

    Mr. Aurora was very keen to get the job,but refused to respond let alone check on damage done to my outside railing and interior walls during countertop installation. He ignored my calls and e-mail