Get Fresh Carpet Cleaning

Rating: 5 out of 5

Get Fresh Carpet Cleaning reviews (111)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Apr 2014

    Whole home carpet cleaning

    Being unhappy with the company we have always used, we chose Get Fresh based on customer reviews. Bill, the owner/operator came today and did the best job we could have imagined. The price was a little higher than some, but he works 5 times as hard! We asked Bill for some business cards to give to friends & family as we will recommend him to everyone. You get what you pay for, and in Bill's case, even more!

    Answer from pro:

    Thanks for taking the time to write a review. It was a real pleasure to work for you both and I am so glad you saw the difference in what I do!

    Reply created 24 Jun 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jan 2014

    Carpet cleaning

    I picked Get Fresh based on the great reviews on this website. Bill, the owner/operator did not disappoint. The carpets look so fresh & new, which is a big deal for white shag! Worth every penny, thank you for making me feel like a valued customer.

    Answer from pro:

    Thanks Pam, is great to see Mohawk SmartStrand wearing well. They have put their whole future on the success of this new fibre (Triexta), and so far, so good! We need another 5 years to really see how it performs. Its amazing how soft it is. Let me know when you need more spotter!

    Reply created 21 Jan 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Dec 2013

    carpet and upholstry cleaning

    I manage a 20'000 square foot commercial building that has between 1800-4000 people in and out of it on a weekly basis. New carpet was installed in the summer and Bill is doing a fabulous job in maintaining it. He recently cleaned it and it looked better than when it was first replaced. It is of upmost importance to keep the carpets clean without the use of V.O.C's. Bill uses the latest technology and his products are hypoallergenic and leave no residues which maintains the indoor air quality and very vibrant carpet. There are also a number of built in benches that are often used for lunch and coffee breaks and all the spills come out beautifully. Bill is able to maintain this large space in a timely manner. I recommend Get Fresh to anyone.

    Answer from pro:

    Thanks Simonne. The new patented technology I used on that job was phenomenal. True high production, indoor air quality approved cleaning with dry times beating low moisture encapsulation cleaning (e.g. Cimex System). This technology is a game changer for commercial facilities that demand indoor air quality (No VOC's or Polymer Residues), real cleaning (soil removal unlike encapsulation with the Cimex system which removes no soil) and fast dry times. True hypoallergenic, residue free cleaning. It will be interesting to track the performance of this carpet over its lifespan.

    Reply created 21 Jan 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Nov 2013

    carpet cleaning

    We have had our carpets cleaned by several different companies over the years but have never received the quality, professionalism, care and finished results as we have with Bill at Get Fresh Carpet Cleaning. It's been a while since Bill cleaned our carpet, the other day I sent an email requesting if we could get some more spot remover, spot remover that Bill informed us when he was cleaning our carpets that he would replace for free. The next day after sending the email, 3 new bottles arrived on our door step! What incredible service Bill, thank you! You can see that you really care about your customers and take pride in what you do!

    Answer from pro:

    Thanks Carol, I appreciate so much you taking the time to a review. My spotter program is a huge success and it makes my work easier the next time I clean!

    Reply created 31 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Nov 2013

    Carpet Spot Cleaner

    Bill the owner of Get Fresh Carpet Cleaning is amazing. He cleaned our carpets in the spring with exceptional results. Yesterday I enquired about getting more of the carpet spot cleaner. Much to my delight and amazement there were four bottles waiting when I got home from work. Fantastic customer service. Thanks Bill

    Answer from pro:

    Thanks Diana, I am happy you like the spotter and benefitting from from free spotter program. It took me a long time to find something that met all my criteria for an effective, safe and hypoallergenic spotter that would not cause resoling. Let me know when you need more!

    Reply created 14 Nov 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Oct 2013

    Carpets and upholstery cleaned.

    After years of trying various carpet cleaners, I discovered Bill and Get Fresh Carpet Cleaning in 2008. Since then, his is the only company I will call to have our carpets and upholstery cleaned. As the owner operator, Bill delivers excellent service in a timely, efficient and professional manner. We are fortunate to have Bill and Get Fresh Carpet Cleaning in Calgary! Barbara, Calgary

    Answer from pro:

    Thanks Barbara, unfortunately finding a good carpet cleaner is like trying to find a good mechanic! Its always a pleasure working for you.

    Reply created 14 Nov 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Oct 2013

    Carpet cleaning

    Bill did an amazing job cleaning carpets that have been neglected for too long. Cleaned by others a few years ago, Bill brought them back to life. When I asked how often and suggested annually, his response was without pets or small children we should be able to go from 2-4 years. Amazing advise. Highest recommendation.

    Answer from pro:

    Thanks Jim for the great review and please remember to let me know if you run out of my hypoallergenic, detergent free spotting solution. It is always free for my customers. That will help prolong cleaning intervals as it won't contribute to re-soiling like most carpet and upholstery spot cleaning solutions.

    Reply created 20 Oct 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Sep 2013

    Carpet Cleaning

    Bill always shows up on time, he understands wool carpets and he is neat and tidy in his work. He is always willing to come and give me a quick consult in the case of an accident on a carpet. When he cleans our carpets they look fantastic and remain so for a long time. Thanks Bill!

    Answer from pro:

    Thanks Laura for the review. I love wool and the benefits it brings to the home environment. Sadly, many uneducated carpet cleaners use improper ph and cleaning products (such as oxygen based cleaners) that cause irreversible damage to wool. When you look at wool under a microscope it looks like an tight acorn. When cleaned improperly, the acorn like cuticle cells lift away from the membrane and you lose the natural stain and soil resistance as well as the natural resiliency and abrasion resistance. You won't initially see the damage but it now be a constant battle to keep it looking good and its life span will be short. Some low moisture cleaning methods are also too aggressive for wool and will cause instant damage.

    Reply created 29 Sep 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Aug 2013

    Home carpet cleaning

    Bill is an amazing carpet cleaner! My wife found him on Homestars and he lives up to his reputation as our carpets look amazing. I always thought carpet cleaning was a standard quality of job but Bill proved me wrong. He is prompt, efficient and went above and beyond our expectations. We would recommend Bill for an carpet cleaning.

    Answer from pro:

    Thanks Mark for the review. With the great reviews my customers give me on HomeStars, I do sometimes wonder if I can live up to the reputation! I am not a miracle worker and many things cannot be corrected when it comes to carpet cleaning and stain removal. However, that said, as an owner operated boutique business, I stand behind my work and live by my reputation. I clean carpets the way I clean my own carpets. Instead of move-outs, I clean for the people who will live with their carpet.

    Reply created 29 Sep 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Jul 2013

    Home carpet cleaning

    Bill has cleaned my carpet several times now, and I have been extremely pleased with the results. Our family includes a dog, a cat and two teenagers, with all the resulting wear and tear on the house that you might expect. Somehow Bill always manages to make the carpets look fresh and clean. He also takes the time to provide helpful advice (and cleaning product) with a goal to keeping the carpets as nice as possible. I cannot recommend Carpet Fresh highly enough.