Umbrella Waterproofing, Drains And Plumbing Solutions reviews (192)

I had water coming in my basement and called for an estimate. Vlad came out and had the proper tools to pinpoint the exact location of where the water was coming from and wrote me a quote, explaining everything that was included in the price. I was very impressed with Vlad. A few days later in a panic I called to say that I needed my basement done as soon as possible as now I had water seeping into my basement. Gordana in the office was very professional and empathetic to my problem and assured me that they would be able to get to me in a day or two the latest. Well the next morning I got the call to say that they could come out that morning. Not only did the crew show up, but within half an hour Ontario One was there to mark the utilities, and then the guys went to work. Vlad number two was excellent, he explained everything that they were going to do step by step. They laid out tarps for the earth and at the end of the first day put up construction fencing and caution tape to secure the area. The next day Vlad #2 told me what today would consist of. All was done beautifully and everything was cleaned up and put back exactly how it was before the dig. The crew was excellent and they really gave me peace of mind. I definitely would hire them again, and have already recommended them to others. The price was way below the other quote and the first quote wasn't even for the area that Vlad found with his meter. This company is the best that is out there, from Gordana in the office, to Vlad, to Vlad #2. Thank you for a great job!! Highly would recommend them!! Kristine from Mississauga.

We had Vlad come out and inspect our main drain, washroom plumbing, and check the moisture reading in the basement. He was courteous, professional and extremely proficient. I would recommend Umbrella Waterproofing, and especially Vlad, to anyone looking for a plumber they can count on. Worth every penny.

I am pleased with the service provided by everyone I have dealt with at umbrella waterproofing. It was a positive experience from start to finish. Their customer service is great, which is a rarity nowadays. Thank you on coming out the next day after my call and for rushing this job. There is no longer a pool of water near the electrical panel and I am so relieved to see that. It is even more validating to see no moisture in the spot where it was before the repair after all this snow melted. We will definitely be referring you to anyone we know who has the need for your services.

I had a flood in my basement due to a backed up sewer line. Umbrella came in and recommended installing a 2 way clean out as my sewer line was very old. Once replaced they scoped my line with a camera and discovered a break under my basement floor. They fixed the break and placed a backflow preventor valve at the same time so i could claim the City of Toronto credit. Overall good work and would use again.

Umbrella did two jobs at our house. They waterproofed sections of two foundation walls of my basement and changed old water service from the curb to the house. I have had these jobs done on two separate occasions and each one was conducted in professional manner and delivered as discussed on the quote. I could not recommend them more as a company. They were very good. I did extensive research when I needed waterproofing services on almost every waterproofing company in Toronto. I asked friends, read online reviews and called numerous companies. Umbrella knocked it out of the park when they arrived to do the site visit because they did not try to sell the work I did not need, the price was fair and the tech showed the great deal of knowledge.

Vlad was the 4th contractor to come out but the first that even looked at the sump pump which, he quickly discovered, was the source of the problem. Every other company quoted far higher prices to waterproof my basement. They wanted to tear up my driveway and the perimeter of the house to install weeping tiles. Only Vlad noticed that there was no moisture coming from the top of the walls. I could have spent a fortune and still had a leaking sump pump. I have waited until we'd experienced heavy rains to leave feedback and there has been no problem whatsoever. The woman who made the appointments was very accommodating and friendly which I really appreciated. My calls were promptly returned and the gentleman who did the work was very knowledgeable and professional. The work was completed in time that was quoted and at the cost quoted.

We were in the midst of mini renovation of the basement space. Our contractor told us that there was some water damage on the west foundation wall when he removed old drywall. The damage looked substantial and seemed ongoing. We have been having issues with smelling whiffs of strange odour and some paint peeling off in the corner for quite some time now. We called several contractors immediately. Umbrella was the fastest to respond to our call and Lad provided us with a very detailed moisture test completely free of charge. This space is in the busiest core of the city and we needed the work started right away to avoid delaying the rest of the reno. Umbrellas staff started the next day and finished it in two and a half days. At first we thought the work would be a mess but at the end they put the earth back, laid fresh layer of gravel on top and left the space spic and span. They did an impressive work in a very tight space outside. In spring they will be back to pour fresh concrete where it had to come off.

Thank you for coming out on a short notice and taking care of our backed up drain right before the holidays. My wife and I really appreciate your speedy response to our emergency situation and for doing a good job for a reasonable cost. Vlad was very helpful during the initial camera inspection and showed us the damage done by the roots to the line. he was the most thorough contractor we had ever dealt with. the crew who did the excavation was proficient and tidy. They all cooperated to ensure the job was finished before the holidays. To those who have similar issues I would recommend this contractor

Called Umbrella with flooding basement problem in my Toronto house where tenants live. It was urgent, tenants unhappy and I could not be there - work and currently reside in another province. Got them to come out the next morning! Whew! The office lady was easy to communicate with and kept me updated at all times by email – after all I could not be there. Their tech Vladimir gave me options and provided detailed treatment process and costs before the work started. He explained the problem, detailed how they’d fix it, and they did a nice job. Pictures of the work were emailed to me – have not even thought of asking for those – Here is what I call professional. Thank you, will recommend.

Vlad and his crew did a great job in waterproofing the basement on my mom's home. We had water coming in to the cold room for years. After the waterproofing there was a great improvement. There was still some water coming in which made me nervous that the waterproofing didn't work however after further investigation the root cause was identified and the problem was resolved by fixing the mortar joints in the wall. Now the basement is waterproofed. In hind sight it may have been easier to work with one firm to do both jobs however Vlad's estimate came in a lot lower than the other contractors I got quotes from and he did do a good job. I would recommend him to others who have waterproofing issues.