Canaduct Duct Cleaning

Rating: 4.9 out of 5

Canaduct Duct Cleaning reviews (1564)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Mar 2022

    Duct and dryer cleaning plus servicing

    Great service, on time, friendly, respectful and walked through all the steps, no hard upsell. Respectfully worked around my wife and I working from home. Would definitely recommend.

    Answer from pro:

    Thanks Matt! We do our best with people working from home :)

    Reply created 25 Mar 2022
  • Review from Customer of Canaduct Duct Cleaning
    Rating: 5 out of 5
    Review left on 24 Mar 2022

    Great and repliable services

    For the first time in several duct cleaning experiences I felt that the technician was very thorough and did an amazing job from inside and outside the house..He had to claim extremely high using the ladder whereas other competetitors refused to. I really appreciated how very professional, knowledgeable, and accountable he was. I would definitely recommend him and call him again for future services. MERCI BEAUCOUP !

    Answer from pro:

    We are so happy to have finally cleared it for you!

    Reply created 28 Mar 2022
  • Review from Customer of Canaduct Duct Cleaning
    Rating: 5 out of 5
    Review left on 24 Mar 2022

    Duct cleaning for a variety of clients

    I use Canaduct for all my clients after their renovation is complete. They are great!

    Answer from pro:

    And we appreciate that you do very much!

    Reply created 24 Mar 2022
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 15 Jan 2022

    Avoid this company

    Avoid! This is an example where the price is too good to be true. We were quoted $200 (Which was the cheapest) over the phone when we booked and when the technician arrived he tried aggressively pushing my wife to take on an extra $250 dollars of services that we refused. We then got our contractor to check their duct cleaning work as we had a bad feeling about the technicians the following day, and we found out that they did a horrible job. They sent another technician the following week, once he started there were clouds of dust coming out of the ducts into our house - it was clear nothing was really done the first time around. He was able to clean the majority of the left over debris but we still had to push him to show us that the ducts were clean as he was still trying to leave the ducts with garbage. It took a lot of back and forth to get the job done correctly. This should have just been done right the first time, it was completely dishonest work. These two technicians were clearly trying to take advantage of us and I will never use this company again. If you use this company, please make sure to get someone to check their work and make sure that your ducts are clean!

    Answer from pro:

    As the new owner I'm terribly sorry to read this review and I'm frustrated to see nothing was done as you should have been refunded your money. My sincerest apologies.

    Reply created 9 Aug 2024
  • Review from Customer of Canaduct Duct Cleaning
    Rating: 5 out of 5
    Review left on 21 Dec 2021

    New Home New Arrival

    From the moment reception answered the phone call to the moment the truck pulled off our driveway and left I was very happy with the exceptional service provided. The receptionist answered the call in a kind and friendly manner. She was very informative about covid protocols, how the visit would go, and gave accurate cost on services. I got an appointment booked quickly. I also got a message the night before the appointment as a reminder. The visit was a success. The two technicians that came to service our home were very courteous and professional. We have a small child and one on the way and they were very informative about what they were doing and the safety of the things they were doing. They also made sure that our child wasn’t in the room when they were doing the louder portions of the cleaning. We appreciated their hard work on our new home that probably hadn’t been serviced in quite a long time. The technician, Fitsum, was excellent - he did a thorough cleaning with attention to detail and skill that our home needed and deserved. Thank you!

    Answer from pro:

    Thank you so much for writing this review!! We are so happy to help with your new home and get it new baby ready. Let me know if there's anything you need in the future :)

    Reply created 22 Dec 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Oct 2021

    Service

    I am glad I have called Canaduct company for service. Company provided two Technician for service. They were very professional . They clean so well all my house vents,sanitize ,and clean bathroom exhaust fans. Due to busy life some time we don't pay attention to these cleanings. I recomend Canaduct company for these service.

    Answer from pro:

    It's true, we often don't have time to take care of the important things. We're happy to help :)

    Reply created 5 Nov 2021
  • Review from Customer of Canaduct Duct Cleaning
    Rating: 5 out of 5
    Review left on 13 Oct 2021

    Excellent service, slightly too expensive

    The employee was detailed and thorough in cleaning the ducts, furnace, and HRV. He explained everything prior to doing up a final quote, was careful and respectful of not scratching walls with equipment, etc. Although the work done seemed very satisfactory, the service I received would be deemed over-priced. I had a complete basement renovation which coated my furnace and ducts in drywall dust, so I did receive quite an extensive cleaning of everything.

    Answer from pro:

    Thanks for the review. We hope you consider us in the future :)

    Reply created 15 Oct 2021
  • Review from Amy Chen
    Rating: 1 out of 5
    Review left on 30 Sep 2021

    Dishonest company

    I booked company for duct cleaning and quoted 200$ for all the ducts. When the guy came he looked around and told my husband we needed all these additional services that cost over 900$. Luckily I came home on time before he was done and brought down the bill to $500, which was still insane for duct cleaning. He claimed to cleaned the furnace ducts and replaced our furnace filter for (charged $200 for that alone). My furnace was replaced a month prior and cleaned back then, and the furnace filter cost $25 on Amazon. He left our furnace room a complete mess, with dirty and dust everywhere. He broke our dryer duct while cleaning it and didn't bother to tell us or fix it. We were totally unaware for the next two weeks and wondered why dryer lint was flying everywhere in the laundry room. This is the worst experience we've ever had. Incredibly dishonest unethical guy.

    Answer from pro:

    As the new owner I'm very sorry to see this was not addressed or rectified. Please accept my sincerest apologies

    Reply created 9 Aug 2024
  • Review from Chris Smith
    Rating: 5 out of 5
    Review left on 9 Sep 2021

    Exactly

    Amazing service, punctual, helpful and very professional. Hassle free booking, reminders and comunication was fantastic. I would recommend to everyone.

    Answer from pro:

    Thanks Chris! Happy to help get those air ducts cleaned :)

    Reply created 11 Sep 2021
  • Review from Customer of Canaduct Duct Cleaning
    Rating: 5 out of 5
    Review left on 12 Aug 2021

    Duct Cleaning

    They arrived a half hour early which was great. I showed them around and asked if they needed anything. They said no. They completed the work in an hour. Cleaned everything up. Which was great. They gave me the bill and I paid cash. They did an excellent job. Thanks Cana Duct; Anthony MacDonald

    Answer from pro:

    Thanks for the review Anthony!!

    Reply created 24 Aug 2021