Canaduct Duct Cleaning

Rating: 4.9 out of 5

Canaduct Duct Cleaning reviews (1565)

  • Review from Mario Lauande Lacroix
    Rating: 5 out of 5
    Review left on 20 Mar 2017

    Duct clean

    It's the second time I use ductclean services since I moved here. I have 2 cats and I like to do a full duct clean every 3 years. Paul and his team came on time as scheduled and demonstrate full understanding on the process. They did a clean and perfect job, taking before/after pics to show the difference. Their equipment not only vacuum debris but they also use a kind to rotating brush that really made my ducts shine. I know the price is more them other companies in the area but the difference on the final worth the extra dollars. Will contact them in 3years.

    Answer from pro:

    Sometimes are prices are lower than the competition, sometimes higher. Bottom line...M.O.R. (Middle of the Road). Snaking equipment is mandatory when companies like ours is NADCA certified. No agitation = no extraction. Canaduct is the best, without a doubt.

    Reply created 14 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Mar 2017

    Home duct cleaning

    A thorough and professional job done. My home is clean and my health will be better. I should not have delayed doing this necessary work in my home.

    Answer from pro:

    Dear PellMell: Delaying this service reduces your life expectancy. Don't let it happen again!

    Reply created 14 May 2017
  • Review from Anonymous new home
    Rating: 4 out of 5
    Review left on 14 Mar 2017

    Duct cleaning

    It was fast, and painless. The cleaner was nice and friendly. Service was great, but the cost could be more competitive.

    Answer from pro:

    Well- choreographed , quick, and efficient, so our customers can return to a happy home life. We encourage all prospective customers to do their research on duct cleaning companies. You will find our prices are very M.O.R. (Middle Of the Road). Thank you kindly, for putting your faith in Canaduct, and of course, your wonderful review.

    Reply created 4 Jun 2017
  • Review from John L
    Rating: 5 out of 5
    Review left on 13 Mar 2017

    Duct Cleaning

    Paul Barret was very professional and polite, he was on time and had managed to clean the whole duct within an hour and a half. He was respectful and knowledgeable, explaining and demonstrating where and what is causing the dust to build up in the house. He also gave useful suggestions on dust and dirt prevention. Great company and great result, I would definitely recommend them to my friends.

    Answer from pro:

    Wow, John, you got the spelling of my name correct! You are without a doubt a man of letters and it was indeed a pleasure having you welcome the Canaduct team into your home. Live long and prosper.

    Reply created 9 May 2017
  • Review from Customer of Canaduct Duct Cleaning
    Rating: 5 out of 5
    Review left on 2 Mar 2017

    Clean furnace and ducts

    The service is very professional and the cleaning techs appeared to be very sincere and skilled with the work involved. The service was long overdue and although I found the price rather high, it was a dirty job and the time it took to complete the job may have been a little longer than expected. I was advised to replace the humidifier but did not contract the referral they gave me due to a $150.oo difference to install the same product compared with another local long standing very reputable company. I will use CANADUCT for duct cleaning in future. Thank you.

    Answer from pro:

    When comparing our pricing with the competition, one should compare "apples with apples." Competing NADCA companies may price their services differently, but the bottom line usually reads about the same...give or take $15 to $20. Sometimes we are more competitive. For example: dryer vent minimum - Canaduct: $50; the other guy: $89. We pride ourselves on modest pricing, are very "middle of the road" in our class, while offering a high-end performance. Thank you for the review and an opportunity to share this with others.

    Reply created 9 May 2017
  • Review from Tercio Rodrigues
    Rating: 4 out of 5
    Review left on 1 Mar 2017

    Duct cleaning, furnace cleaning

    My house was a nightmare, I can see and feel the difference. Great work by Canada duct, tech was great, knew their stuff and worked hard. On time, came on the date I wanted great work. Had it at a 10 but being constantly harassed for reviews is not a pleasure especially since I already provided review. Also you will get an email stating review them and get a gift card but that never happens.

    Answer from pro:

    Gift cards are mailed out monthly, and Tercio did in fact receive one. Review requests amount to only 3 in number: from HomeStars and Canaduct: 1 email each, then 1 text reminder from HomeStars. Our apologies to any customer who views this as harassment. Fortunately, this is the first complaint we've received of this nature. Oh well, you can't please all of the people all of the time, but you can please some of the people all of the time, and all of the people some of the time - John Lydgate. Our gratitude to you Tercio.

    Reply created 4 Jun 2017
  • Review from Matt K.
    Rating: 5 out of 5
    Review left on 28 Feb 2017

    Duct cleaning

    The cost was reasonable. They were very professional, courteous, and explained the procedure clearly. They also gave me some helpful advice regarding replacing my dryer vent. I wouldn't hesitate to use them again.

    Answer from pro:

    Thank you Matt, for your valuable input. I'm pleased your said "the cost was reasonable." Obviously you did your research. A few customers express the sentiment that our rates are a bit pricey, but we do our research on the competition and like you, are fully aware that our costs are very middle of the road. Replacing a dryer vent serves 2 purposes: safety and saving money. Glad to be of service!

    Reply created 22 Mar 2017
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 20 Feb 2017

    Duct cleaning

    This company was quick and efficient in answering questions before work done. Was able to work timing out quickly and they showed up on time (so few do these days!) Technicians were professional, polite and efficient. Would definitely use them again and recommend them to others.

    Answer from pro:

    Punctuality is paramount, as is a thorough, professional job-well-done. Glad to have been of service, Marilyn. It's always a pleasant drive up to your lovely town!

    Reply created 22 Mar 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Feb 2017

    Duct cleaning

    Canaduct did the work as advertised. They were friendly and professional, and I would recommend them to anyone who needs their ducts cleaned.

    Answer from pro:

    Thank you for taking the time to share your experience with Home Stars, Avital. We look forward to a repeat performance in about 4 years.

    Reply created 22 Mar 2017
  • Review from Cathie
    Rating: 5 out of 5
    Review left on 17 Feb 2017

    First timeRound!

    Called two different duct companies from Homestars and Canaduct was the first to respond with a live voice. In a matter of a few minutes Lina had answered my questions, gave me some great advice and booked me in quickly. Paul and Noam were great. The work was done effectively and because I've never had the ducts cleaned in a 20+ year old house, it took longer, which they did not make me feel like I was taking up their valuable time. I have to admit that I was a little skeptic about duct cleaning companies but Canaduct has made me a believer. I am totally happy with their service and will have them back again in a few years. Thanks

    Answer from pro:

    In a technological age where a live voice response is rare, it is a privilege to offer this service to our customers. In this regard, Lina, our receptionist, is truly wonderful and knowledgeable and a great asset to our company. So glad to be of service Cathy, and glad you enjoyed the thorough work performed by our Operations Supervisor, Paul Barret, and his loyal assistant, Noam.

    Reply created 22 Mar 2017
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