Canaduct Duct Cleaning

Rating: 4.9 out of 5

Canaduct Duct Cleaning reviews (1560)

  • Review from Tercio Rodrigues
    Rating: 4 out of 5
    Review left on 1 Mar 2017

    Duct cleaning, furnace cleaning

    My house was a nightmare, I can see and feel the difference. Great work by Canada duct, tech was great, knew their stuff and worked hard. On time, came on the date I wanted great work. Had it at a 10 but being constantly harassed for reviews is not a pleasure especially since I already provided review. Also you will get an email stating review them and get a gift card but that never happens.

    Answer from pro:

    Gift cards are mailed out monthly, and Tercio did in fact receive one. Review requests amount to only 3 in number: from HomeStars and Canaduct: 1 email each, then 1 text reminder from HomeStars. Our apologies to any customer who views this as harassment. Fortunately, this is the first complaint we've received of this nature. Oh well, you can't please all of the people all of the time, but you can please some of the people all of the time, and all of the people some of the time - John Lydgate. Our gratitude to you Tercio.

    Reply created 4 Jun 2017
  • Review from Matt K.
    Rating: 5 out of 5
    Review left on 28 Feb 2017

    Duct cleaning

    The cost was reasonable. They were very professional, courteous, and explained the procedure clearly. They also gave me some helpful advice regarding replacing my dryer vent. I wouldn't hesitate to use them again.

    Answer from pro:

    Thank you Matt, for your valuable input. I'm pleased your said "the cost was reasonable." Obviously you did your research. A few customers express the sentiment that our rates are a bit pricey, but we do our research on the competition and like you, are fully aware that our costs are very middle of the road. Replacing a dryer vent serves 2 purposes: safety and saving money. Glad to be of service!

    Reply created 22 Mar 2017
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 20 Feb 2017

    Duct cleaning

    This company was quick and efficient in answering questions before work done. Was able to work timing out quickly and they showed up on time (so few do these days!) Technicians were professional, polite and efficient. Would definitely use them again and recommend them to others.

    Answer from pro:

    Punctuality is paramount, as is a thorough, professional job-well-done. Glad to have been of service, Marilyn. It's always a pleasant drive up to your lovely town!

    Reply created 22 Mar 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Feb 2017

    Duct cleaning

    Canaduct did the work as advertised. They were friendly and professional, and I would recommend them to anyone who needs their ducts cleaned.

    Answer from pro:

    Thank you for taking the time to share your experience with Home Stars, Avital. We look forward to a repeat performance in about 4 years.

    Reply created 22 Mar 2017
  • Review from Cathie
    Rating: 5 out of 5
    Review left on 17 Feb 2017

    First timeRound!

    Called two different duct companies from Homestars and Canaduct was the first to respond with a live voice. In a matter of a few minutes Lina had answered my questions, gave me some great advice and booked me in quickly. Paul and Noam were great. The work was done effectively and because I've never had the ducts cleaned in a 20+ year old house, it took longer, which they did not make me feel like I was taking up their valuable time. I have to admit that I was a little skeptic about duct cleaning companies but Canaduct has made me a believer. I am totally happy with their service and will have them back again in a few years. Thanks

    Answer from pro:

    In a technological age where a live voice response is rare, it is a privilege to offer this service to our customers. In this regard, Lina, our receptionist, is truly wonderful and knowledgeable and a great asset to our company. So glad to be of service Cathy, and glad you enjoyed the thorough work performed by our Operations Supervisor, Paul Barret, and his loyal assistant, Noam.

    Reply created 22 Mar 2017
  • Review from Z Gab
    Rating: 5 out of 5
    Review left on 10 Feb 2017

    duct cleaning

    Very professional duct cleaning service. Paul and Noam are very nice and funny. They also took the photos before and after and let us see the difference. They really did a great job. Really recommend this company. They also help me to check my furnace and fireplace, thank you very much!

    Answer from pro:

    Comparing before and after photos makes it glaringly obvious that duct cleaning is a very necessary process, in order to maintain indoor air quality. And good humour goes a long way too.

    Reply created 12 Feb 2017
  • Review from Customer of Canaduct Duct Cleaning
    Rating: 4 out of 5
    Review left on 6 Feb 2017

    Cleaning ducts and furnace

    Great service and knowledgeable. The cleaning was very efficient as Paul cleaned the furnace and Noam cleaned all the ducts in the house. We were originally only going to get our ducts cleaned and opted in for furnace cleaning too.

    Answer from pro:

    Our veteran technicians do it all. Our sister company Heating Ontario, will take care of any mechanical issues that may arise.

    Reply created 12 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Jan 2017

    Ducts, Furnace & Dryer

    Paul and Noam are professional, friendly, and knowledgeable. They arrived on time, provided expert advise and did a great job. We will have them back again and would not hesitate to recommend their services.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jan 2017

    Duct Cleaning

    Paul and Noam were great spirited workers and made sure they were thorough in the cleaning. Paul took his time to explain the proper maintenance of our furnace and made sure we were happy with the cleaning. When they left the house had a clean smell to it.

    Answer from pro:

    Thank you, Jason. Canadians are very hard working people, so the effort and time you, and all our customers, take to enter great reviews is much appreciated. Our technicians actually enjoy the work. Paul is past retirement age, but performing this service gives him a continued sense of purpose (he could probably do it with his eyes closed!) Both he and his partner Noam, share the same philosophy: our customers are also our neighbors, with whom we all share an all too brief time with upon this planet. Experience demonstrates that we'll probably meet with one of your neighbors or family members to perform the same top quality service in the near future. Cheers!

    Reply created 29 Jan 2017
  • Review from Gary Scullion
    Rating: 5 out of 5
    Review left on 24 Jan 2017

    Ducy Cleaning Service

    The Canaduct service technicians were prompt, professional and very thorough. This was consistent with the professionalism demonstrated when I called to book an appointment. I would not hesitate to recommend Canaduct. Happ Cleint - Gary Scullion, Markham

    Answer from pro:

    Happy to oblige, Gary. Your 10-star review is most appreciated and serves well as a recommendation to Home Stars readers.

    Reply created 25 Jan 2017
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