Art Metal Workshop Inc.

Rating: 5 out of 5

Art Metal Workshop Inc. reviews (850)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jun 2015

    Metal Railings

    Excellent job and great customer service. I'm posting today because I'm going back to this company to get more work done for my house. Three years in, their work looks as good as new!

    Answer from pro:

    thank you very much Rob

    Reply created 24 Jun 2015
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 14 Jun 2015

    repair of gate

    I booked a repair for my gate. I asked repeatedly via E-mail for the cost, received no response. I asked the repair person what it would cost, he could not say. The repair took 2 hours. They charged me almost $400! I complained, and they adjusted the bill to $250 (plus tax), which still is $125.00 per hour. I would not have used them if I knew they charge such rates! Be warned.

    Answer from pro:

    The following is the the initial inquiry: "Hi, In 2011 I purchased railings and a gate from you (which I love!). I recently had my siding re-done on my house. When they did this, they added insulation of about 1 inch, so now the gate no longer closes. Could I hire you to fix this? Perhaps when you are next in the area, someone could have a look at it. I suspect that all that needs to change is to have the latch on the gate re-positioned. I would also ask when you are here about whether you can fix my window grate (or replace it) at the same time, since it no longer fits either. I also want to ask about touch up paint, because some of the finish has come off. I will be home on Wed. from 3:30 - 7:00 if that is a good time to come by, or else call me to arrange another time." First id like to say that we are thrilled that you are happy with our railings and gate! Maybe you could leave us a proper review about the product and service that you received back in 2011. Anyway, putting the arguments aside here is "googled" information about local licensed mobile welding costs: $150.00 Fee to come out $75.00/hour service cost Please note that this is for welding only, without having any knowledge or materials for the actual gate repair itself... Cold galvanizing application Primer and paint touch ups No warranty as well... I'm sorry that you do not understand the pricing factor, but i'd like to understand why you have given us a 2 star rating for the service. As far as i know the gate now operates and is installed properly. We actually had to shorten it to make it fit again. The debris was cleaned and overall the repair was done in a good and professional manner. Thank you and have a great day!

    Reply created 15 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 May 2015

    front stair railings

    The finished railings look absolutely beautiful and really make all the difference to the front of the house. Art Metal was amazingly patient with us since our contractor took months longer than expected on the stone work. Thank you we are so pleased. We would recommend highly to anyone.

    Answer from pro:

    thank you susan

    Reply created 15 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 May 2015

    Railings

    Very efficient and courteous - they provided advice and delivered promptly with no mess at all. We would recommend them for any future projects - the end result looks very good

    Answer from pro:

    Thank you Brian

    Reply created 24 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 May 2015

    Interior Metal Railings

    It was a pleasure dealing with Yevgeniy and his team at Art Metal. They made the time to meet with us on two occasions, visited our house to see the site, and their installers were personable and professional. We are very happy with the quality and design or our railings and with the service we received from Art Metal.

    Answer from pro:

    Thank you very much Angelo

    Reply created 24 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 May 2015

    Table modification

    I had a small modification I wanted done to a wrought iron table and Artmetal's replies to my email query were courteous and prompt. When I took the table in, they offered to do the job within the hour. Even though they were busy and my request was a very minor job, they treated me as though I were a customer with a much bigger project. Great people, great service!

    Answer from pro:

    Thank you Debbi

    Reply created 24 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 May 2015

    stair rail

    It was a pleasure to work with the company. Great customer service, product delivered as promised, fair price for quality work. Couldn't ask for more. I am a happy customer. KP

    Answer from pro:

    Thank you very much for your kind words

    Reply created 24 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 May 2015

    railings for front steps

    Art Metal are genuine business people n supply quality products. They deliver as promised n on time. It's a pleasure to do business with them. I am happy that I chose the right company to do my job. Very co operative, reasonable prices, quality product, excellent finish. And excellent people and customer service. Don't waste your time looking for estimates from other companies. Just give your job to Alex of Art Metal.

    Answer from pro:

    Thanks so much Aly

    Reply created 8 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 May 2015

    Outdoor railings

    Great Company to work with . Prompt reliable service . Installation was on time and at the agreed price. Railings look great . Installation was fast and clean . Installers were helpful and accommodating

    Answer from pro:

    Thank you Paul for being our return customer! Beautiful house you have

    Reply created 8 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Apr 2015

    porch railings

    Look no further, best company hands down! Great price, outstanding workmanship. Railings were installed on time as promised and installers did a fantastic job. Yevgeniy was very helpful in the design of my railings and answered every question i had with ease. From start to finish, this is how business should be conducted. Would absolutely use Art Metal again!

    Answer from pro:

    Thank you Maria!

    Reply created 8 May 2015