Ottawa General Contractors

Rating: 4.7 out of 5

Ottawa General Contractors reviews (191)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 May 2023

    Bedroom Addition and Home Interior Renovation

    We had an interior renovation with an addition of a new upstairs bedroom in our home, renovation of our staircase, upstairs landing and living room in March/April 2023. We are very happy with the quality of the work and the new look of our home. Our project manager Adam was very personable, responsive and efficient. His communication was excellent. He offered insightful ideas during the project on what to upgrade to make our home even more comfortable with 4 young kids in the house. The on line client portal provides daily photos of the work in progress. The team is very organized with a thorough planning process. Everything was lined up before we started in terms of materials, sub contractors and permits. The work flowed according to schedule with regular schedule updates and progress reports on problem areas and trouble shooting. The team was responsive to feedback and minor hurdles were dealt with calmly and quickly. Revisions were accepted, accommodated and done to my satisfaction. Without adding too much gloss, this is a well organized and solid company. They clearly make efforts to set expectations and to communicate regularly with the client. They have a high standard for their work which I greatly appreciated. I am happy to write this review recommending them.

    Answer from pro:

    Thank you Jake for posting this great review! Its happy to see the hard work OGC PM's put in to ensure client satisfaction and quality work.

    Reply created 25 Jul 2023
  • Review from Nancy Byrne
    Rating: 5 out of 5
    Review left on 10 May 2023

    Main Floor Renovation

    OGC recently did a full main floor renovation in my home, opening up the kitchen and living space, while creating a beautiful bedroom and bathroom for my mother. My project manager Jim went above and beyond to help me through the entire process, the few hiccups we hit, he presented me the best options within my budget. I had a tight timeframe to get the renovation done and Jim was able to finish the project ahead of schedule, he was the absolute best and I will be forever grateful to him. Everyone was wonderful to work with, the different crews in my home were fantastic and my designer Reem was amazing and so helpful steering me to pick out the right selections. My home is beautiful and I just cant get over the difference. Thank you Jim and OGC!
  • Review from Customer of Ottawa General Contractors
    Rating: 5 out of 5
    Review left on 20 Apr 2023

    Kitchen & Ensuite Reno

    Super happy with the design & the workmanship. The availability of materials was amazing & the contractors that came to do the work were very professional, helpful & pleasant to work with.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Feb 2023

    Bathroom Renovation

    OGC delivered a beautiful, high quality result and we could not be happier with the results. The great client service started with an accurate estimate (Brian) and carried on from there. Thank you Houssam (material selection), Dan (demo), David (tile/woodwork), Mario (plumbing) and Martin (electrical). Thank you also to the very accurate and pleasant billing team. Our project manager Kevin was a pleasure to deal with and incredibly helpful. He visited the site every day and his sense of humour and expertise made for a stress free experience. OGC has a very collaborative team focused on delivering the best results possible for their client. I would not hesitate to recommend them.

    Answer from pro:

    Thank you for the lovely review! We are very pleased to hear you are happy with the overall outcome and process of your renovation with OGC! We wish you all the best and look forward to working together again on any future projects :)

    Reply created 1 Mar 2023
  • Review from Customer of Ottawa General Contractors
    Rating: 5 out of 5
    Review left on 1 Feb 2023

    Kitchen and bathroom renovation

    Very pleased with the results of our renovation project, which included the gutting of both our kitchen and an en suite small bathroom (with shower unit). Workmanship was excellent and the various crews were very nice to deal with. The project manager came by virtually every day to monitor progress and address any questions or issues that arose, the latter being dealt with quickly and with good humour. A very happy experience. Highly recommended.

    Answer from pro:

    Thank you for your lovely review. We are happy to hear your are pleased with our service and workmanship. Wish you all the best:)

    Reply created 2 Feb 2023
  • Review from Robin
    Rating: 5 out of 5
    Review left on 25 Jan 2023

    Best Construction Company in the region

    My mother's roof was destroyed by a fallen tree. We hired OCG to complete the repair. They were truly amazing to work with. Everyone was professional and courteous. It was a very major job that meant replacing all of the roof trusses. They replaced electrical, drywall, roof trusses, roofing, insulation, etc. They worked with our insurance to make sure everything went smoothly and it did. They finished exactly on time and on budget. Adam Radmore, Bryan Sim and Fatima Abbas were absolute rockstars at their jobs and amazing points of contact. When OCG was finished they left the house spotless and immaculate. This is a company that truly follows best practises. If you are considering hiring them, do it. If I could give them 100 stars I would. Thank you OCG for making this a painless process!

    Answer from pro:

    Thank you Robin for this amazing review! We greatly appreciate your feedback and are very happy to hear you are pleased with the outcome and service of OGC

    Reply created 2 Feb 2023
  • Review from Neil Weinstein
    Rating: 5 out of 5
    Review left on 29 Nov 2022

    basement reno, painting, doors and windows

    Murad and OGC planned out and organized our multi job reno and upgrade, organized all the material selection in advance, and then came in and juggled multiple trades and contractors to get everything done in just over a month, with almost no 'empty days' in the plan. Very efficient, and great work.

    Answer from pro:

    Thank you for the positive review Neil. We are very pleased that you are happy with your final results and the whole process with OGC and its Team! Wish you all the best

    Reply created 5 Dec 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Nov 2022

    Bathroom Reno

    As I mentioned in a previous review I was quite satisfied with the workmanship and attentiveness of the OGC team. The project had been closed for several weeks when I noticed a flaw that I had overlooked when I did a final inspection. When I pointed this out, OGC did an incredible job correcting the problem and did so in a short period of time. Excellent customer service!

    Answer from pro:

    Thank you Sam for your review. We were pleased to hear that you are happy with the after close service and quality. We value our clients and want to ensure items are addressed in a timely manner and with high quality. Happy Holidays

    Reply created 24 Nov 2022
  • Review from Doug Staver
    Rating: 5 out of 5
    Review left on 1 Nov 2022

    Kitchen Renovation

    OGC did an excellent job renovating our kitchen. It was completed on time, which is amazing considering the supply chain challenges many companies encounter. It was very well managed by the Project Manager (Murad), who responded to all our concerns promptly and professionally. Shout out to Jason and Adam, who really brought the project to completion. Thanks very much for your hard work and your dedication.

    Answer from pro:

    Thank you Doug for taking the time to complete this review. Murad, Jason and Adam loved working on your job and look forward to working with you on any future projects :)

    Reply created 2 Nov 2022
  • Review from Karine Malenfant
    Rating: 5 out of 5
    Review left on 9 Aug 2022

    Major home renovation

    We hired OGC to do a major renovation of our home (complete gut of main floor, all new plumbing, electrical, HVAC, as well as new exterior siding). We are overall happy with the work completed. One of the thing we are very satisfied with the design team which provided us with an amazing new floor plan! However, there were several delays and concerns regarding communication within the OGC team which were eventually resolves after voicing our concerns/discontented about the situation. We had delays in our project, the 3 months project lasted 5 months. Some materials were delayed due to covid which was unavoidable, but some of the delays were due to miscommunication among the OGC team. In addition, we had many change orders which could have been avoided should communication from the team been better from the beginning. Ramy was a professional project manager who ensured our project was completed effectively. He was very responsive, quick to try to resolve issues. Reem our selection material coordinator, she was professional and provided great suggestion for our finishes! Oliver came to fix some imperfections in our flooring, he did some good work! He was very knowledgeable. Murad was professional. He explained to us OGCs warranty process, he also made sure we were satisfied with the work completed. Murad has been quick to return our message regarding issues we had, that are still under warranty, and has been quick with sending trades to get the issue fixed. We appreciate the professionalism of OGC and we are satisfied with our new finished space. Steve & Karine

    Answer from pro:

    Thank you for your feedback. We strive to provide the best service as possible and appreciate your patience during your renovation. The finished product turned out beautifully :)

    Reply created 2 Nov 2022