Deluxe Alarms

Rating: 4.7 out of 5

Deluxe Alarms reviews (654)

  • Review from Ed Schroer
    Rating: 3 out of 5
    Review left on 2 Jul 2019

    Security system

    Ok system. We took over service from previous owner who was reasonably satisfied. Somewhat dated. No free App for phone. No cameras. System does the job with no issues to report. Wish they would improve. Friendly staff. I want cameras, App for my phone, so I can see what is going on in our home always for real confidence.
  • Review from Customer of Deluxe Alarms
    Rating: 4 out of 5
    Review left on 2 Jul 2019

    Pricing update

    I've had my system for Deluxe for almost four years. I was still paying the initital cost of 28/month. Others are prepared to take over my system for 9/month and they matched it.
  • Review from Customer of Deluxe Alarms
    Rating: 4 out of 5
    Review left on 26 Jun 2019

    Service

    I am very pleased with the service I got at Deluxe Alarms. I received great customer service from knowledgeable staff. Pleased with the function of the alarm system and the value.
  • Review from Customer of Deluxe Alarms
    Rating: 5 out of 5
    Review left on 24 Jun 2019

    renew of services

    this was for renewal of contract, I stayed with them as their service was best. They even helped me to reduce the monthly fee. Camera service was removed and and other services discussed
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jun 2019

    15 years and going

    we live in our house since 2003. All this time we have been with the company and are very satisfied . Good services, reliable system and always responsive. In 15 years we never had a problem with services, system or staff. No complains. Thank you
  • Review from Customer of Deluxe Alarms
    Rating: 5 out of 5
    Review left on 19 Jun 2019

    Excellent Alarm Service. Very supportive and friendly staff. I highly recommend

    I needed an alarm service for my business. Rates were awesome. If you have a need for an alarm at your house I highly recommend this team. Excellent service and support system.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jun 2019

    HOME ALARM

    CHEAP PREMIUM, QUICK RESPONSE, FREE BATTERY CHANGES, PROFESSIONAL ASSISTANCE WERE MY OUSTANDING EXPERIENCES. HIGHLY RECOMMENDED FOR PEOPLE WHO HAVE A DETOUCHED HOUSE. THE MOST OUSTANDING PART WAS THEY SENT THE GUY WHO SPEAK YOUR LANGUAGE AT FIRST VISIT TO MAKE SURE YOU FULLY UNDERSTAND HOW DOES IT WORK
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jun 2019

    Great setup and fast customer service!!

    Just had Deluxe alarms attend our new house to set up our service. Tech was very helpful in setting up and explaining the use of the system. App setup was seamless and am very satisfied overall. Would definitely recommend Deluxe alarms!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jun 2019

    home alarm monitoring

    I received excellent customer service from Deluxe Alarms company when I called in to ask about my plan and I had many questions about upgrading my system. She was very knowledge, patient, and friendly.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jun 2019

    Product and Service

    The company's success requires quality service,and satisfactory service depends on talents with both ability and integrity.Vicky is such a very talented person. she is proficient in Chinese,and English.and a very responsible,patient and caring staff,and a very responsible,patient and caring staff.I know that customer service is not her part of the job,but her sense of responsibility,sincerity and working attitude moved me deeply.I know little English,and I am older,my child has advanced cancer,I have to take care of two grandchildren, at the same time I have to close a new house. since the house was closed on January 31.the bad weather and the completely unfinished house brought great difficulties to the installation of the security system equipment.That was the most difficult time in my life.I was really exhausted. These problems have brought uncertain time to the installation. Because I have no English,and I have to contact Vicky to schedule and reschedule the installation day many times.she calmed me down and solved my problem in a fast. accurate and easy-to-understand language way.when she is busy and can not pick up my phone call,she always call me back in time. she helped me solve my problems perfectly.Her super service can help others to achieve the desire,and can help others to achieve the desire,and can double the value of the DELUXE ALARMS product ! Her excellent service,her patience and caring for customers are the company's reputation ! When she helped others succeed,the company actually achieved real success ! In addition,the staff of your company Mr.Chin,Mr.Weigan,Mr.Axis's did great work in my new house and made me very happy.I am sure that your company will achieve even greater success because of your excellent staff.I will refer Deluxe Alarms to all friends. Thanks