HomeOwner
Air conditioner
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Reply created 27 Jun 2024For Saving Home Service Inc
Hi Thank you for write us review.
Reply created 27 Jun 2024Hi Chris Thank you for writing us a good review about Costco Ductless Heat Pump installation.
Reply created 30 Apr 2024Hi Elaine Thank you for your review about Lennox furnace installation.
Reply created 27 Feb 2024Hi Scott Thank you for your reviews about Amana furnace and Heat pump installation.
Reply created 27 Feb 2024Thank you for your review about heat pump installation.
Reply created 19 Feb 2024Thank you for your review about water heater installation
Reply created 19 Dec 2023Hi Thank you for your review about tankless water heater and Gree Heat Pump Installation.
Reply created 5 Oct 2023Hi Jeff Thank you for your review about Heat pump installation. We truly appreciate your heating and air conditioner business.
Reply created 12 Jun 2023Hi William We are sorry to hear that you are not satisfied with our service. 1st, it is commercial job. The AC condenser is located in the basement parking lot, We replaced the same capacity of AC that you had for 30 yrs, and we can't even upsize bigger tonnage AC because the wires and coppers are all undersized, and the coppers and wires are around 100ft long from ground floor to the basement parking lot, and we had discussed the possibility to replace New copper and wire for the bigger tonnage AC, and it was impossible to replace. And the indoor blower can not handler bigger tonnage AC either. The AC system+ blower fan coil was undersize for this store that have some hair dryers, curlers and dividers. We had sent different team to your store for the servicing, and all of reports showed the AC cooling performance are good. We had supplier tech support involve, and the answer is the air conditioning cooling performance is good. When you called for the AC service, we sent our tech at same day. and he found out the compressor stopped running. In order to confirm the compressor is failed, we have sent 3 different techs to the jobsite, and we were waiting manufacture to approve unit replacement instead of compressor replacement ,and we need to sent many testing data to our supplier for the unit replacement. However, supplier declined the unit replacement yesterday due to commercial instalation. We booked appointment to replace the compressor in next week. We are not delaying for our service. We sent our tech same day or next day for all of service calls. As you said, we had been serviced your equipment for several year, and you were happy with our service all the time. You have friend who is working for this supplier, we even invited you to ask your friends that" are we doing the right installation and right job?"
Reply created 5 May 2023Hi Thank you for your review about Lennox Heat Pump & furnace installation
Reply created 24 Jan 2024