Lusso Design (Entry Doors & Door Inserts)

Rating: 5 out of 5

Lusso Design (Entry Doors & Door Inserts) reviews (403)

  • Review from Sats Sehgal
    Rating: 5 out of 5
    Review left on 2 Nov 2016

    Front Doors

    My wife and I were looking for new front doors and we've been shopping for a while. We spoke with several companies but there was something about Andrew that was just genuine. A few hiccups here and there but we really love our front entry doors. He was very professional along the way and answered all our questions. Our handles were delayed a few weeks so he put up temporary ones. He actually didn't even ask for the balance or a partial amount although majority of the work was completed. He told me he would collect it all after the handles came in. I actually insisted he take half of the remaining balance. The fact of the matter is, Andrew isn't out to take your money and leave you high and dry. He is one of the very few contractors that actually cares about his customers. I have a lot of respect for him and would refer him in a heartbeat.

    Answer from pro:

    Thank You so much for Your kind words! I always strive to give my clients all of the different choices in terms of styles of lock, ironwork designs, glass types etc and of course it backfires sometimes when one of the many companies involved in production decides to delay something:) Enjoy Your great looking door and I might see You later on as I still have to take a few photos for my portfolio

    Reply created 3 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Oct 2016

    Beautiful doors

    This is my second project with Andrew from Lusso Design and once again he has exceeded my expectations. A few years ago Lusso Design installed custom inserts for my entry and garden doors. Now they have completed a project on my walk out doors. The double doors look fantastic and Andrew's attention to detail is exceptional. From a technical standpoint, the install was done carefully and he made sure that the doors were hung and aligned properly. They swing and close much better than the originals. From an aesthetic view, the doors look really, really good and the extra touches like color matched caulking make all the difference to the finished product. I would highly recommend Lusso Design for door and insert projects.

    Answer from pro:

    Thank You very much for taking time to leave a review! You did a stellar job on finishing that basement and Im very glad to have the my inserts complementing the doors. I took some time to get the builder's doors to behave but in the end I think it looks and works great. Always a pleasure to work with You. Thank You again and have a great day!

    Reply created 3 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Oct 2016

    New front door with sidelight...

    Andrew was a delight to work with. From the initial meetings where he spent the time explaining everything to delivering and installing the doors on time and on budget. I would not hesitate to recommend Andrew and his crew in the future. Thanks again, the door looks great!

    Answer from pro:

    Thank You for sending time to write a review, Kyle! Your door is such a great example of how a simple clean look can complement a well designed contemporary house front. Definitely will post the picture of it in my portfolio later on. Cheers!

    Reply created 3 Nov 2016
  • Review from Jay
    Rating: 5 out of 5
    Review left on 21 Oct 2016

    LOVE MY NEW DOORS!

    Honest, genuine and great customer service. Great deal as well! I waited 6 weeks for my custom made doors and inserts and it was WORTH THE WAIT. The quality of the doors is unmatched. They are unique and give so much character to my home. Most of all is the craftsmanship. The skill level of the installers are unbelievable. Andrew's customer service is top notch. I will be recommending Lusso Designs to any and everyone! Thanks Andrew.

    Answer from pro:

    Hi, Jay. Thank You very much for leaving the review! We certainly strive to make sure that the doors are properly assembled and installed so that both looks and works great. Alex, who was installing Your door, is to this day the best installer and one of the most skilled trades I've ever came across in the industry so Im proud to have him do installations for my doors and all of my clients seem to agree that he does great job. Enjoy Your new door!

    Reply created 3 Nov 2016
  • Review from Alessandro Masi
    Rating: 5 out of 5
    Review left on 11 Oct 2016

    Great guy to deal with

    Every company should take note from Andrew. Quality is superb and installation was perfect. Very professional and knowledgeable. I had 2x full custom inserts made and matching handlesets. The old door looks amazing now. Would recommend to anyone and not be worried.

    Answer from pro:

    Thank You for review, Alessandro! Those inserts definitely greatly improved the look of the door and Im sure that You would notice, that the new hinges and new handles would make a huge different not just in a way the door looks, but also in a way it operates. Thank You again for review and have a great day

    Reply created 3 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Oct 2016

    FRONT DOOR REPLACEMENT

    Our original front doors needed replacement and started our search last spring and contacted a few vendors who did come over for estimates ,however were not impressed with either the selection or price.When we first contacted Andrew we were impressed with his knowledge of the business and his attention to details.He was very thorough in giving us a fair price and the many door options and wrought iron design options as well.Our priority was privacy and an original design no one else had.We did go ahead with him,and finally just got the doors installed very professionally by Alex.It did take much longer than expected to have everything in place for the final installation as there were quite a few hiccups along the way which was very frustrating for me as well as for Andrew as there were some glitches beyond his control,but in the end he did go out of his way to make sure we were happy with the product.He is very customer service oriented and would not hesitate to refer him to anyone who is looking for a door.We are very pleased with the door and have already received compliments on it.

    Answer from pro:

    Hello, Eugene. Thank You very much for taking time to write the review! Your door was what I call a unicorn project - one which has a statistically impossible amount of problems:) I get a couple of these a year when pretty much every single plan that I make falls apart and every single thing that can go sideways does:)and all I can do is to keep at it and make sure that when the door is actually installed it is definitely worth the wait and not to pat myself on the back, but I can say that Your door is definitely be the best looking one on the street now:) Thank You so much for Your patience and enjoy Your new door!

    Reply created 3 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Oct 2016

    Double front door

    After a long search for someone to replace our front door we were able to find and work with Andrew from Lusso Design. He was a pleasure to work with and with him we were able to go through the process that has given us a really beautiful entrance doorway. Andrew and his crew made the process a breeze and the work they do is amazing. I would highly recommend Andrew and his team at Lusso Design to anyone for a door project. We couldn't be happier about what he did for us!

    Answer from pro:

    Thank You for taking time to write the review, Angelo! Your door was definitely one of the most interesting projects of the year for me - I will be doing a proper article write up on Lusso Design Facebook later on. The way this door turned out and how well it fits into the overall house decor is unbelievable! Thank You very much for Your personal input and ideas - the door would not have been same without it!

    Reply created 3 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Sep 2016

    Door Replacement

    Andrew did an amazing job to help us replace our back door to a modern craftsman style door. He was very thorough in providing options with design and a quotation on the job. We had some hiccups with the availability of the door (not Andrew's doing, more the door manufacturer) however, Andrew was quick to provide some alternative options and made sure our needs were met. Andrew was a pleasure to work with and one can tell he has a true passion for his work and customers. He goes over and beyond to make his clients happy! Thanks Andrew!

    Answer from pro:

    Thank You very much for taking time to write a review! Your door is a great example of the function and style meeting together perfectly. A clean modern looking door, that fits the decor of Your house so well, yet also probably one of the most durable and secure doors that I have done so far. Thank You for Your patience with waiting for the manufacturer to come through with the door slab delivery.

    Reply created 3 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Sep 2016

    Wrought Iron Door

    Lusso Design went above and beyond. The project looks amazing. We are so happy of what they have done. Excellent work! I highly recommend them.

    Answer from pro:

    Hi, Jobert Your door was definitely one of the projects this year that stood out from the others. We generally deal with steel or fiberglass doors, so it was great seeing my ironwork on such amazing looking wooden door, that You've done.Thank You for taking the to write the review and enjoy Your new door!

    Reply created 3 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Aug 2016

    Front Door Inserts - Beautiful & Unique

    Andrew does great work! My front doors are unique and I receive compliments on them whenever someone comes over! Andrew came to my home and explained all of the options available to me and never rushed. He is a perfectionist and it shows in all of his designs. I would recommend Lusso Design to anyone who is looking for beautiful doors

    Answer from pro:

    Hello, Cathy Thank You very much for taking time to write me a review. My main goal when I do work for my clients is finding out what they are looking for and making sure that the end result is exactly what they wanted. Everyone has different taste and preferences and Im glad that I was able to create a beautiful door, that You enjoy. Thank You and have a wonderful day!

    Reply created 3 Nov 2016
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