Lusso Design (Entry Doors & Door Inserts)

Rating: 5 out of 5

Lusso Design (Entry Doors & Door Inserts) reviews (403)

  • Review from Customer of Lusso Design (Entry Doors & Door Inserts)
    Rating: 5 out of 5
    Review left on 25 Sep 2023

    New front door

    I came across Andrews company on Instagram and called him to get a quote on a new door. From that first interaction, Andrew was honest and upfront about the process, timing, and cost. We communicated initially via email whereby Andrew provided several sketched options of what was requested as well as other suggestions to complement your home to provide you with a choice. We then met in person to finalize all designs/options. During the production process, Andrew called to manage expectations re: install date. On the installation date, he was on time, and the install was done well within the timeframe he provided. When he left my front door area was cleaner than when he arrived. Extremely satisfied with the end-product and will highly recommend his work to anyone.

    Answer from pro:

    Those verified private user reviews are always fun to respond to, as I try to figure out which project it was. I'm guessing a certain contractor, whose name starts with M, and the project installation was in Toronto? :) Hopefully, I guessed correctly. If not, please shoot me an email or text, and I'll rewrite the response. But regardless - whoever it is - it goes without saying that I appreciate the trust you've placed in us with the project. Whether we've worked together before or it was our first project together, every single project we take on is an opportunity to prove that we are still at the top of the door game. So, thank you for giving us the chance! Enjoy your new door! Andrew Lusso Design

    Reply created 23 Mar 2024
  • Review from Customer of Lusso Design (Entry Doors & Door Inserts)
    Rating: 5 out of 5
    Review left on 23 Sep 2023

    New Front Door

    Im an architect, and was referred to Andrew by another architect. In my work I deal with a lot of contractors, and the best kind of contractor is the artisan. This is the person who really cares about what they do, almost to the point of obsession. This describes Andrew perfectly. He loves what he does and it shows. He built us a custom door, and throughout the process it was clear just how much he thinks about doors and hardware, and he enjoyed the challenges of our project. Highly recommended, hell do a great job for you.

    Answer from pro:

    Thank You so much for Your kind words, J It was a challenge for sure, but I've had so much fun tackling Your door project! I appreciate Your trust & Your creativity - it was one of the most memorable projects of 2023 for me for sure! And what are the chances that it turned out that I did Your next door neighbour all those years back :)))))) Enjoy Your new door! Andrew Lusso Design

    Reply created 23 Mar 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Sep 2023

    Custom Entry Door

    I highly recommend Lusso Designs. Andrew Lusso installed a front door at my house and he did an amazing job. His attention to detail is second to none. I get compliments on my door all the time, it is one of a kind. The communication throughout the process was very good and Andrew is just a great guy.

    Answer from pro:

    Hi, Mark! Thank You so very much! We've had such a blast working on Your door project! Have an amazing day! Andrew Lusso Design

    Reply created 23 Mar 2024
  • Review from Erin
    Rating: 5 out of 5
    Review left on 20 Sep 2023

    Very happy with front door

    Very happy with the high quality of the door and great service from Andrew. He was able to custom design it from pictures we showed him and it is exactly what we wanted. Very happy and highly recommend!

    Answer from pro:

    Good afternoon Erin! Thank You so much for taking the time to write a review! It was a pleasure working with You! Funnily enough Your place is on the route that we take to my daughter's archery practice so of course as any day, who works in the trades, I never miss the opportunity to point at Your door and say "Hey, look here's an awesome door I installed!":))))) Enjoy Your new door & have an amazing day! Andrew Lusso Design

    Reply created 23 Mar 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Sep 2023

    Good quality, good price and great service

    Andrew is great to work with. I had him do my doors 10years ago in my previous home and now using him again for my new house. He is great to work with, prompt response, good service and overall good quality doors at a reasonable price.

    Answer from pro:

    Thank You so much Maggie! From door inserts to complete door system replacement! Glad that the range of services that we offer improved just in time when You needed us:))) I appreciate Your trust and Thank You again for taking the time to write the review! Have a wonderful day! Andrew Lusso Design

    Reply created 23 Mar 2024
  • Review from Anne Wright
    Rating: 5 out of 5
    Review left on 7 Aug 2023

    Basement Window Installation

    After doing such an incredible job with our front door, we knew we wanted Andrew to install our basement window. This required working with a mason to enlarge the opening before installing the new, larger window. Andrew connected us with an excellent mason, and the coordination between everyone was seamless. The window opening was enlarged one day, and Andrew came by the next day to install the window. As usual, Andrew's communication and attention to detail were top notch. The install was done seamlessly and we are SO happy with the end result! We will continue to recommend Andrew for any door or window needs!

    Answer from pro:

    Going through 3 pages of un-responded Homestars reviews today and so I literally just responded to the one from a year earlier about the door system we installed:))))) Team work makes dreamwork - Kevin the Friendly Mason is awesome to work with so coordinating the process was easy thanks to his reliability and communication! 2023 ended up being a year when we soft-launched doing windows & so I appreciate the opportunity to do one for You even though technically we haven't had much of a track record with windows yet. I was very happy with how it turned out and I'm glad that You are happy as well:)))) Thank You so much again! Andrew Lusso Design

    Reply created 23 Mar 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jul 2023

    New front door

    We love our new door. Andrew did an amazing job with installation and now over 5 years later it still looks like new. I highly recommend Lusso Design.

    Answer from pro:

    Thank You mysterious client from Woodbridge:))) It is always great to pass by projects, that we installed a little while ago and see how they hold up - so glad that Yours is surviving the test of time the way it should! And Thank You for taking good care of it as well! Of course, it goes without saying should You ever need any kind of adjustment or service on the door - I'm always a phone call away - don't hesitate to reach out! Thank You again and have a great day! Andrew Lusso Design

    Reply created 23 Mar 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jul 2023

    Front Door Installation

    Andrew is very professional and passionate about the work he does. He made the process of getting our front door replaced easy and reassuring with his knowledge and expertise. The final result of his work is beautiful and we couldnt be happier.

    Answer from pro:

    Thank You for trusting us with Your doors! And for leaving the review too - It's been over a decade of having accounts on platforms like Homestars & I still feel awkward asking for reviews but our day & age no business can survive without them so Thank You so much for taking the time to leave one:)) Enjoy Your new doors! Andrew Lusso Design

    Reply created 23 Mar 2024
  • Review from Amir S
    Rating: 5 out of 5
    Review left on 30 May 2023

    Amazing Job!

    We recently had our front door replaced as it was very old. Andrew did a fantastic job! The new door gives us a completely different look and feel. Andrew was very professional and friendly throughout the entire process. I highly recommend Lusso Designs. We are very happy with the new door! Thanks so much Andrew, you did a great job!

    Answer from pro:

    Good afternoon Amir! Thank You so very much for Your kind words! Always do my best to make sure that my clients are happy with what they are getting at every step of the way - from figuring out what door would work best to building a proper quality system to installation and of course to servicing the door system afterwards. By the way if You are reading this in March 2023 -I'll see You very soon for a small adjustment that we talked about recently :))) Thank You again! Andrew Lusso Design

    Reply created 23 Mar 2024
  • Review from James Loewen
    Rating: 5 out of 5
    Review left on 23 Apr 2023

    Great communication, outstanding / unique products and bar setting service !

    Have worked with Andrew a couple times Now & wont trust or work with anyone else ! We have a custom insert that always impresses ppl. from there we have recently replaced the doors now too to have a better seal than the original builder ones, he installed new locks, handles, ensured door was adjusted until hung perfectly. Our transom started to shift ( its builder original) and door was rubbing, andrew even came back months later when this happened to adjust and ensure works smoothly again, amazing service and great communication.

    Answer from pro:

    Hi, James! Thank You so much for leaving a review! One of my OG clients:))) It was great to have a chance to come back and improve on the work that we've done before - those new door panels definitely make a difference compared to the original builder's grade ones. I guess when we meet again the next step will be to replace the entire system altogether:)) Thank You for trusting me with Your doors as always! Until the next one!! Andrew Lusso Design

    Reply created 23 Mar 2024