Lusso Design (Entry Doors & Door Inserts) reviews (403)

Review from HomeOwner
Rating: 5 out of 5
Review left on 24 Aug 2011
CUSTOM MADE IRON INSERTS FOR DOUBLE ENTRY DOORS
From the moment we contacted Andrew of Lusso glass, his conduct was professional and courteous. He came to our home and supplied an amply variety of styles of iron inserts, glass and door handles. We decided to go with an iron design different from those supplied by Andrew, which required several custom changes. He was able to easily accommodate this request and the final product looks fabulous. We are extremely pleased with our new doors and door handles, which by the way LOOK LIKE we spent several thousands of dollars on. We would gladly refer Lusso Glass to family and friends, or anyone interested in giving their home an instant facelift, and boost in resale value at an extremely reasonable cost!
Answer from pro:
Hello, Beverly. Thank You for review. Making the ironwork design from scratch is always a bit of a challenge, but it always so rewarding to see how the final result turns out. How a drawing on a piece of paper turns into real wrought iron & glass insert. Ive got the photos recently & it looks great! Im very happy with the job! And of course after the great painting job, that we did on the door together You cant even recognize the old doors that You've had there before=) Thank You again and have a great weekend!
Reply created 18 Sep 2011
Review from HomeOwner
Rating: 5 out of 5
Review left on 20 Aug 2011
Complete new door system with custom wrought iron inserts
Andrew is one of the most stress free trades people we've ever had to deal with. He worked within our budget, and was always giving up progress updates. We weren't overly thrilled with the subcontractor who installed the actual door system who was a bit rude and inconsiderate, but Andrew was there to make sure everything went smoothly on the day of and ensured we were completely satisfied. We have NO qualms recommending him to any of our friends or family. We've gotten so many compliments on our new doors. Fantastic job! Thanks Andrew!
Answer from pro:
Thank You for review. Im glad You're happy with the way the doors turned out - I know I am ;) This one is definitely going to the gallery on my website. As far as Gus(the contractor, who was helping me with door system that day). I'm very surprised with Your comment about him. He may not be the most cheerful person and doesn't smile a lot, but I have never ever had any complaints from clients. I was at the job for almost the whole time and do not remember any negative attitude coming from him. Could it be just a misunderstanding? Anyways I will be coming this week to help You with the lock installation & would like to hear everything about it firsthand. As the company owner I do feel personally responsible for all the trades working for me & would do anything possible to keep my clients happy. See You soon & again thank You for review!
Reply created 24 Aug 2011
Review from HomeOwner
Rating: 5 out of 5
Review left on 20 Aug 2011
wrought iron door insert and script address
Andrew was very professional and takes pride in his work. He did an excellent, careful job in installing our wrought iron door insert and door handle. He even included complimentary matching door hinges and peep hole. He was easy to get in touch with and promptly replied to email and phone calls. We were also very impressed with our initial consultation with him - he offered a wide selection of products and even composed custom unique script address for us to choose from. We highly recommend his services!!
Answer from pro:
Thank You for review. Hinges are structurally very important to support the extra weight added to the door & peephole was something that was necessary too with the type of glass, that You have chosen. I cant stress enough how important those little details, that are often overlooked by over companies. And of course I'm trying to be on top of things and reply to all the messages promptly. Email is always the best way to get in contact with me, since I sometimes get overwhelmed with the amount of phone calls, that I get. Thank You again for review. Enjoy Your door, enjoy the script address! Was a pleasure to work with You.
Reply created 18 Sep 2011
Review from HomeOwner
Rating: 5 out of 5
Review left on 19 Aug 2011
Wrought Iron Door Inserts
We got Lusso Glass telephone no. from a sign in Richmond Hill. The first time we talked to Andrew already got a very good feeling about him. At the end, we are very happy with the door inserts. Andrew's installation work was fabulous. I would recommend this company to anyone! Andrew was very professional. He took the time make sure the little detail was taken care of. He also fixed our door in the laundary room which lead out to the garage. This is the extra service to us without charge. Nice to see there's still a company out there that cares about their products and services. We are happy to have met Andrew. He was such a sincere, honest and knowledgable fellow. He responsed to our request promptly. I would definitely hire him again. By the way, we also ordered the house script address sign fron Andrew as well. The sign was a beautiful done. Andrew's installation work was marvelous. We would definitely recommend this to anybody as well.
Answer from pro:
Hi, Linda. Thank You so much for taking time to write the review Ive just seen the photos, from Your house - they look great!You went for one of my favorite combinations of ironwork & glass. The script address was a nice touch as well!The laundry door was no problem at all - the original alignment of the door was pretty much gone, so it needed some work to start functioning properly. Thanks a lot for all the kind words! P.S.Thank for calling to let me know about review, I will drop off the new door knob for your front door handleset sometime next week.
Reply created 18 Sep 2011
Review from HomeOwner
Rating: 5 out of 5
Review left on 9 Aug 2011
Complete doorway system and sidelight install in wrought iron
Very happy with the install process and finished product. Andrew is a great guy to deal with, very personable, reliable, and most importantly, did a great job on the door installation. Pricing was very reasonable and he worked around my budget. Highly recommend his services, already referred him to a friend's house for a similar install.
Answer from pro:
Thanks for review, John! I kinda under-priced You accidentally on those doors, don't tell anybody;) Anyways I'm not the type of person, who would ask for more money, once the contract has been signed and Im very happy the way the doors turned out. Thanks a lot for referring me to Pat - his doors were finished a few weeks ago & look great too. Thank You again for review & have a great weekend!
Reply created 18 Sep 2011
Review from HomeOwner
Rating: 5 out of 5
Review left on 26 Jul 2011
wrought-iron door insert
We were very impressed with quality of the work done by Andrew, Lusso glass, He was friendly and efficient. It's absolutely fabulous work. We added 6 red diamond jewelry in our glass insert, they are looking amazing.
Answer from pro:
Thank You for review, Steven! I just couldn't agree to leave You with the design identical to your neighbor's doors=) Those jewels has given the insert a very nice touch & they look absolutely amazing, when the light filters through them! For me it is important to be happy with the job, that I did for the client & this one is definitely one, that Im proud of. Thank You for choosing Lusso Glass!
Reply created 18 Sep 2011
Review from HomeOwner
Rating: 5 out of 5
Review left on 26 Jul 2011
cast iron door inserts
After many researches, we found Andrew has the best price for the quality of products and services offered. He was very pleasant to deal with and offered us many suggestions and insight into what we needed done. We never realized that it's better to change the door hinges when adding cast iron door inserts to our original builder doors since the new inserts are much heavier. He put in some beautiful upgraded hinges for us and it made all the difference! We are really happy with our new front and back doors.
Answer from pro:
Hello, Timothy. Thanks for taking time to write a review. Just wanted to point out, that the inserts that we do are wrought iron, not cast iron. Wrought iron is done by a person(blacksmith), who cuts, bends & welds metal rods together, while cast iron is when molten metal is poured in a mold. We specialize in wrought iron. Sometimes laser-cut iron, but not cast. Anyways thats just a technical detail, I just didn't want any of the readers to get confused=) I like a lot your choice of design for a front door. It turned out great! I doubt anybody around would have anything like your doors(which was the our goal from the start:) Im also sure You would like the convenience & functionality of the mini-blind inserts that we used for the back doors. Again thank You for trusting me with Your doors!! Take care!
Reply created 18 Sep 2011
Review from HomeOwner
Rating: 5 out of 5
Review left on 12 Jul 2011
Replaced 2 side lights and installed an iron door insert
Andrew was very professional and extremely detailed / thorough. He took the time to explain everything and was very patient in helping me through my selection. I'm very happy with my door and in fact I've sent Andrew's contact to a few friends who are looking to refresh their doors.
Answer from pro:
Hi, Maggie Your door was one of the good examples of getting the best look, while spending the minimum amount of money. A very nice clean look. And our collaboration with your husband on painting that door worked out nice too. Thanks a lot for review & for recommending me to your friends.
Reply created 18 Sep 2011
Review from Tariq Chaudhry
Rating: 5 out of 5
Review left on 19 Jun 2011
Excellent workmanship and knowledge about products
We had our dual door replaced with rod iron and frosted glass. The doors look beautiful and we've gotten lots of compliments from neighbors, family and friends. Andrew is very knowledgeable about the products he offers. We had something in mind but could not decide what we wanted; however with Andrew's input, he helped us make a decision that we are very happy with. The workmanship was excellent and done in a timely manner. I am looking forward to having future work done by Lusso and would highly recommend him.
Answer from pro:
Thank You for writing this review, Tariq. Im definitely always there to give an advice on how some glass & ironwork will compliment each other & what kind of styles will work(or not) in specific situations. Very big part of the decision which design to choose, lies in a personal preference, but there are definitely a few sides of it, where my experience can be of some help;) Enjoy your doors, looking forward to changing that sliding door in the back for You one day!
Reply created 18 Sep 2011
Review from HomeOwner
Rating: 5 out of 5
Review left on 13 Jun 2011
Wrought iron door insert
We were very happy with Lusso Glass' work. We were able to take as much time as we needed to select our design and were given tons of choices to choose from. Andrew is personable, accommodating, meticulous and truly takes pride in creating a work of art. He had his work cut out for him replacing our side lite panel and we are so pleased with the finished product. We highly recommend him.
Answer from pro:
Thanks so much for review, Sharon! Completing the job after badly twisting an ankle was a challenge, but the result was worth the effort=) Wider sidelite look so much better, than the old one. Love the paint job, CertaPro did on the door. This one is definitely going to my gallery!
Reply created 25 Aug 2011