Grand Alarms reviews (1288)

I've been a long time customer with Grand Alarms and have always received excellent customer service. Melinda is amazing and always took the time to listen to any concerns I've had, and always found a speedy and affordable solution. Thank you so much!

Excellent service for an excellent monthly cost...Customer service is very good, and every time we have had an issue, they have responded professionally and in a timely manner. Recommend this company for anyone interested in cost-effective home alarm and monitoring services

This is my 2nd home use Grand Alarm. The installation and service supporting always are very professional and good. Used 3 years without any issue，the live agent right away to address my queries. I highly recommend it.

With Grand alarm for almost 4 years for home security system, no problem, prompt service, no hidden billing cost. Also, planing to go for Video Camera. Competitive rates, very good service.

We signed up over 5 years ago. The are able to trouble shoot very well over the phone and give advice. Lots of up to date products and new technology products.

When I needed a security system for my home I checked out a few providers. I found Grand Alarms had everything I wanted Setup very efficient too. I recommend Grand Alarms

Customer service is ok. Technicians did their job fine but lacking communication skills to explain how system works. I am also not happy about the bills. I received bill for more than what I should be paying and when I called them, they have no explanations.

Grand alarm is good company , the company has a good service team . good ! good ! good ! ! ! ! ! ! ! ! ! ! !

We had an upgrade to wireless system which was done very clean and easy at no cost to us and the monthly amount reduced . We have been with Grand Alarms for over 15 years and no issues .

Excellent customer service. Kelsie answered our questions promptly and thoroughly. She explained the products, their limitations and made viable suggestions. Our household likes the products and the install service was excellent.