Grand Alarms reviews (1288)

The customer service I received from Grand Alarm is excellent. Amanda Powar who coordinated the installation schedule was very helpful. When I have questions, Amanda always follow up within 24 hours. Excellent customer service. Thanks!

Since we meet with Romina Tataeva we had a very good impression of the company. Romina was very helpful and provide excellent information about the product. The company site was very clean and well decorated, it really made us comfortable to get services from Grand Alarms. Close to the installation date, I received a call from Amanda Powar, who again was pleasant to talk to and answered my questions in a very professional manner. The technician was also helpful and make sure the system works before he left. So far, we are very happy with the service. THANKS

My experience with Grand Alarms has been great thus far. Amanda Powar was especially helpful in arranging my installation date and answered all of my questions in a polite and friendly manner. Compared to other alarm companies in the area, Grand Alarms' prices and extremely competitive and their service is top notch.

Grand Alarms installer was spectacularly clean and efficient. all the wires are appropriately hidden in the basement and the key pad/ sensor areas are clean and working properly. We have recommended them to friends.

I don’t often write reviews for any companies, but Grand Alarms deserve it. Fara from Grand Alarms has been very professional and knowledgeable. Her great customer service assisted me with all my inquires. Even the installation guy is very professional. He called half an hour before to confirm the time he will come and he showed up right on time. Due to all of the above great services, I signed another 5 years contract extension for monitoring services. I would definitely recommend Grand Alarms to family and friends.

Bav patel was very helpful in moving my service from my old house to the new one. The technician that he booked for me was on time, professional and very friendly. Overall my experience with Grand Alarms and Bav has been great. Thank you

Mary from Grand Alarms was very helpful when helping me future proof my pre- construction home. She was very knowledgeable and provided me all the information that I needed. Her great customer service along with the great monitoring service provided for a very reasonable monthly fee are some of the reasons I decided give them my business for the 3rd time.

Amanda Powar was very helpful in taking care of our account with Grand Alarm. She helped to get us going with all of our new home services. He was very approachable and answered all of our questions. Thanks Amanda!

I went to their office in Sept. The representative was Mary Spadafina. Her service was great. She spent lot of time to explain different products they have explained everything in in detail answered all questions I had. Helped me in deciding what i should get put into my new home also advised me where to put phone electric jacks.In terms of price, it's very comparable. I will recommend this company my friends. Overall process was seamless and easy

Built in Technology will be doing all my wiring for my new house purchased thorught Star Lane Homes. I am very satsfied with the service provided, staff was very friendly and tehy explained the whole process in details and also helped me with selecting the right products to suit my needs.