HomeOwner
Rating: 5 out of 5
coolant added to hvac system
Vincent is a dependable worker with a pleasing disposition. He added the coolant to our new HVAC system ; this couldn't be done until now due to the weather and amount of time required.
Boonstra Heating and Air Conditioning
Rating: 4.3 out of 5
Boonstra Heating and Air Conditioning reviews (429)
Review from HomeOwner Review left on 12 May 2021Review from Sharon Ward Sharon Ward
Review left on 1 May 2021Rating: 5 out of 5Air Conditioning Spring Tune up
Kevin, is the Service Rep. from Boonstra's Heating and Air conditioning who provided our Spring Tune-up today. He was on time, professional, provided a thorough tune-up for our aging AC system and answered all our questions. We will be happy to welcome Kevin again for any of our AC and Heating needs.Review from Customer of Boonstra Heating and Air Conditioning Customer of Boonstra Heating and Air Conditioning
Review left on 25 Apr 2021Rating: 5 out of 5Diagnostic evaluation
Derek came to look at a leak we had in our condo and was extremely helpful in locating the source and also advising us on what we need to do.Review from Sharon DeFontes Sharon DeFontes
Review left on 22 Apr 2021Rating: 5 out of 5Furnace/air conditioning service
Luis has taken care of servicing my furnace and air conditioning needs for the past several years. He has always been professional, friendly, and knowledgeable. I have complete faith in his ability to give me the service I have come to expect from Boonstra.Review from HomeOwner HomeOwner
Review left on 9 Apr 2021Rating: 5 out of 5Air Conditioning check for the summer
Jeff came to check out my air conditioning for the summer. He noticed that my fireplace had black build up on the glass and on the vent outside. Jeff suggested that I have my fireplace serviced. A service that Boonstra does not supply. He also noticed that my water tank was leaking and was rusting at the top. Told me what it would cost to replace etc. As I am a widow I really appreciated the advice that Jeff gave me. Boonstra is a great company.Answer from pro:
Thank you so much for the 10/10 HomeStars review of Boonstra Heating and Air Conditioning and our HVAC service technician, Jeff. At Boonstra, the work we do is very important to us, but even more is the relationship we have with our customers. All our Boonstra team mates take great pride in our customer relationships and service. If there's anything we can do to help, don't hesitate to contact us. Thank you for your business.
Reply created 14 Apr 2021Review from HomeOwner HomeOwner
Review left on 31 Mar 2021Rating: 5 out of 5Unbelievable service
Daniel did an amazing job installing the new water heater. Was told by a contractor that we would have to drill holes in the ceiling to fix some piping. Daniel was able to figure out how to do this without drilling through the ceiling, which saved us a lot of hassle. He was very knowledge and friendly. Will definitely do business with him again. Thanks!Review from HomeOwner HomeOwner
Review left on 6 Mar 2021Rating: 5 out of 5Professional service technicians
The Hamilton Boonstra's professional technicians that visited my home during the investigations to service my furnace problem were excellent. They made sure I was familiar with what they were doing at all times and very apologetic about the time it was taking to solve it. They were just not going to give up, it had to be solved and today they solved it. Boonstra in Hamilton should be proud of all the staff I was involved with during this frustrating problem, everyone was very polite and understanding. A special thanks to the technicians that spent many hours on the problem namely Cory, Kevin, Mark and especially Luis and Jimmy they all gave 110% and Boonstra should be proud to have them as the frontline representatives of the company. Also, a thank you to Omar who worked behind the scenes during the whole process. If Boonstra in Hamilton is involved, I know it will be done right.Answer from pro:
We really appreciate you sharing your very kind words about Boonstra and our team, Brian! On behalf of Cory, Kevin, Mark, Luis, Jimmy, and Omar, thank you!
Reply created 22 Mar 2021Review from HomeOwner HomeOwner
Review left on 5 Mar 2021Rating: 5 out of 5Great Service!
Jeff was professional and pleasant - he introduced himself and got right to work. He repaired my furnace and changed the batteries in my thermostat. He sold me a new filter, replayed my old one and took it away.Answer from pro:
Thank you so much for complimenting Jeff's work and recommending him to the community Tina! We really appreciate it!
Reply created 22 Mar 2021Review from HomeOwner HomeOwner
Review left on 20 Feb 2021Rating: 5 out of 5Furnace Service
I purchased a new furnace from Boonstra 2 years ago. The installation was smooth and without any issues. I just had my second free service today and I have nothing but praise for Boonstra and the technician, Adrian. He answered my questions, explained everything he was doing and was a cheerful professional. He adhered to Covid protocols and left my home spotless. I've used Boonstra for decades and have always had a positive experience. I would highly recommend them for any HVAC needsAnswer from pro:
Thank you so much for your kind words about Boonstra! We really appreciate you taking the time to share your thoughts with the community!
Reply created 24 Feb 2021Review from Sheila Brigant Sheila Brigant
Review left on 8 Feb 2021Rating: 5 out of 5Emergency
Our furnace gave out on the weekend, Boonstra Came to see us on a Sunday, and was here first thing Monday morning to put in a new furnace & air conditioner. They finished the job by 1:30, it was an older furnace so it needed extra work, The Workers were fantastic, Really happy with the work.Answer from pro:
Thank you so much Sheila for taking time to leave this great review for Boonstra Heating & Air Conditioning! We are available 24/7 should you have any questions or concerns about your new equipment.
Reply created 11 Feb 2021