Diverse Flooring

Rating: 4.8 out of 5

Diverse Flooring reviews (101)

  • Review from Customer of Diverse Flooring
    Rating: 5 out of 5
    Review left on 4 Apr 2020

    Good service good price and good people

    Don’t waste your time to find flooring company. I try to compare the price with some flooring but they are best one for price and service. Thank you for your service

    Answer from pro:

    Good day and Thank you for supporting Diverse Flooring. We very much appreciate you taking the time to provide us with a review.

    Reply created 6 Apr 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Mar 2020

    Living room carpet

    From the moment walking into their showroom to the installation we could not have asked for better service. Shawn answered all of our questions and was a pleasure to deal with. The installation was well done and the carpet they suggested looks fantastic. Thank you once again Shawn & Darrell for your great service.

    Answer from pro:

    Good day Doreen, Thank you for your kind words, this really helps us in the long run. We appreciate you choosing to shop with our family run business, we are quite sure you will be happy with your Karastan carpet for years to come. Should you ever have any questions or concerns please do not hesitate to call us or drop by and we will address them accordingly. Take care Sincerely Todd, Sherryl, Shawn Farina and our team at Diverse Flooring

    Reply created 25 Mar 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Feb 2020

    Kitchen Renovation

    Shawn was a pleasure to deal with. He was professional, friendly and accommodating. We appreciated his building experience and candour when it came to selecting the appropriate flooring for our project. Davoud’s (‘David’) work preparing the floors and installing the vinyl tile was exceptional. His attention to detail and pride in his work is obvious and evident. I definitely recommend Diverse Flooring. A job well done Shawn and Davoud!

    Answer from pro:

    Good day and please let me start by thanking you for taking the time to provide such kind words. We are glad you are so pleased with your new flooring and the service received from our staff. If you have any questions about your new flooring or any concerns whatsoever please do not hesitate to contact us and we will be glad to take care of you. Sincerely Todd, Sherryl, Shawn Farina and our team at Diverse Flooring

    Reply created 22 Feb 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Nov 2019

    Townhouse Carpet Upstairs and Vinyl Plank on Main-floor

    I hired Diverse flooring to install new carpet to the upstairs bedrooms in my townhouse. They kept me well informed to the procedure and timeframe along with any surprises that could happen. I was so happy with Diverse Flooring that I hired them to do the main-floor of the town house with vinyl planking. Again they kept me well informed of the timeline , procedure and the surprises that could happen. Their expertise. Knowledge and professionalism is tops !! Thank you all at Diverse Flooring!

    Answer from pro:

    Hi Mario, First off thank you for choosing Diverse Flooring and our team of professional’s. We are very happy that you afforded us this opportunity and appreciate you taking time from your busy schedule to provide such kind words. We are very confident that you will be happy with your Mohawk carpet for many years as well your new Stonewood from Bearloc. Any questions please do not hesitate to call, email or simply stop in for a visit at the store. You were a pleasure to work with, we wish you all the best Mario. Sincerely Todd, Sherry, Shawn Farina and our team

    Reply created 25 Nov 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Aug 2019

    Condo carpeting

    We recently hired Diverse to finish off the stair well and landings in our condo. We have been back in our building for just over a year after our building was destroyed by fire in 2016. The original contractor did not carpet the bottom two set of stairs and landings. Diverse was able to source and install the exact carpet. Installation was fast and precise. The job looks great and matches the existing placed two years ago. Thanks so much for an excellent job.

    Answer from pro:

    Good day Diana, Thank you for choosing Diverse Flooring to assist you with your project, we trust that the new Beaulieu carpet will serve you and the other strata members well for many years to come. We pride ourselves on providing fair value for product and services provided and further offer our clients peace of mind with our Lifetime Installation Warranty. If you ever have and questions or concerns please do not hesitate to call, email or simply stop by the store and we will take care of you accordingly. Further we very much appreciate you taking time from your very busy schedule to provide such kind words. Sincerely Todd, Sherryl, Shawn Farina and our team at Diverse Flooring

    Reply created 14 Aug 2019
  • Review from C&M Hessels
    Rating: 5 out of 5
    Review left on 1 Aug 2019

    New Carpet in Master Bedroom

    We chose to go with Diverse Flooring because of the reviews on Homestars. They replaced our carpeting 18 months ago. We were very happy with the service, and the product we chose. The installation was fast and professional. I didn't want to post a review immediately because I wanted to see how the carpet held up and should there be any problems, I wanted to see how Diverse would handle things. My only complaint is that the included transition strip from our bedroom to the hallway laminate is ugly and dated looking. Our old transition looked much better. We'll be changing it when the hallway flooring is replaced. Happy to say there were no problems at all. We are currently planning to replace old laminate and vinyl flooring and will go to Diverse Flooring first.

    Answer from pro:

    Good day Mr & Mrs Hessell, First let me thank you for choosing Diverse Flooring for your flooring project. We are quite certain you will be happy with your Mohawk Smartstrand carpet for many years. With respect to the trim in your doorway I would be more than happy to do a site inspection and determine if there is a better trim we may offer. If you choose for me to come out please contact me directly at 604-551-4690 and I personally will come to your home. Further thank you for taking the time to provide such kind words this is very much appreciated. If you have any questions or concerns on your flooring purchase please do not hesitate to call, message, email or simply stop by the store and we will be more than happy to address them for you accordingly. Also we are very thankful that will consider us for your next flooring project. Take care and enjoy the rest of your summer. Sincerely Todd Farina owner and our team at Diverse Flooring

    Reply created 7 Aug 2019
  • Review from Linda - Able Auctions
    Rating: 5 out of 5
    Review left on 23 May 2019

    Excellent product, Excellent service

    We were in a bit of a bind as a contractor had let us down. So we went in to get some carpet that was in stock and they had excellent quality and selection available. They came to our home and measured right away. And the installer had the carpet installed within two days. Very pleasant, very professional. We love our carpet. The quality, colour and install our fantastic.

    Answer from pro:

    Good day Linda, Thank you for choosing Diverse Flooring and providing us with the opportunity to assist you with your new Mohawk Smartstrand Silk carpet. So glad we were able to meet your timeline, provide you with good customer service from both our sales team and installation crew members. I trust you will be happy for many years to come and if you have any questions please do not hesitate to call, email or simply stop by and we will be more than happy to assist. Furter thank you for taking time from your busy schedule to provide such kind words. Take care and we will message you when you area mats arrive. Oh one more thing don't forget to have your carpet professionally cleaned, retain the receipt to maintain your warranty, and that Diverse Flooring offers a Lifetime Installation Warranty on all workmanship related items. Sincerely Todd, Sherry, Shawn Farina and our Team at Diverse Flooring

    Reply created 23 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Apr 2019

    carpet Installation

    Very happy with the service from Diverse. Right from the start, Darrell was efficient and thorough-always followed through on answering questions I had. Excellent communication throughout via email/text or phone. The two men who installed the carpets were complete pros. Glad to see that Diverse hires quality people. My only suggestion for improvement is to accept credit card payment option either online by phone or via portable credit card unit at home as it would have been easier for us.

    Answer from pro:

    Good day Carol, First off thank you for taking time from your hectic schedule to provide our team at Diverse Flooring with such kind words. It’s a team effort that gets the job done. Second thank you for thinking of Diverse Flooring once again to provide you with your family’s new flooring. We hope and trust you and your family will enjoy your new Airo carpet from Mohawk Industries for years to come. Note we at Diverse Flooring take pride in the products and services we offer, so with that in mind we now offer a lifetime warranty against defects in workmanship. We wish to extend this to your most recent purchase even though at the time it was only a two year labour warranty. Further with respect to ease of payments for our clients, we do also offer etransfer but we are looking into a portable credit card processor but thank you for bring this item of concern to our attention. Sincerely Todd, Sherryl, Shawn Farina and our team at Diverse Flooring.

    Reply created 30 Apr 2019
  • Review from Customer of Diverse Flooring
    Rating: 5 out of 5
    Review left on 29 Jan 2019

    Carpet for basement suite

    I had Diverse install new carpet in my basement suite which consists of two bedrooms and a hallway. I needed it replaced quickly and they were able to meet my deadline. They did a great job and it looks fabulous. Customer satisfaction is a priority with Diverse. Thanks to Darrell for ensuring the job was finished quickly to the crew for such a wonderful job. I have no hesitation in calling Diverse for our next flooring job or recommending Diverse flooring.

    Answer from pro:

    Good day Thank you for providing such kind words with respect to the service provided by our team at Diverse Flooring. Further we very much appreciate you choosing Diverse Flooring for your flooring project. Should you have any questions or concerns regarding the products and or installation please do not hesitate to contact us anytime. We look forward to working with you in the future. Sincerely Todd, Shawn Farina and our Team at Diverse Flooring

    Reply created 31 Jan 2019
  • Review from Adrian Walker
    Rating: 5 out of 5
    Review left on 14 Sep 2018

    Bedroom hardwood flooring

    Very efficient and competent installation. The oak flooring was well-installed and the two installers, Brian and AJ were very pleasant to work with. The end result is beautiful and perfectly matches the earlier living room flooring.

    Answer from pro:

    Good day Adrian, Let me start by thanking you for choosing Diverse Flooring for your flooring project for your home. Glad we were able to come up with a match to your existing hardwood. I will be sure to pass your comments along to our installation team. Lastly thank you for taking time from your busy schedule to provide us with such kind words, we hope you enjoy your new oak floors for years to come. Should you ever have any questions please do not hesitate to call or email anytime. Sincerely Todd & Shawn Farina Owners at Diverse Flooring

    Reply created 17 Sep 2018