Diverse Flooring

Rating: 4.8 out of 5

Diverse Flooring reviews (101)

  • Review from George Root
    Rating: 5 out of 5
    Review left on 23 Jul 2018

    New carpet

    We had Diverse install new carpet in our living and dining rooms. They did a great job and it looks fabulous. It was obvious from the first that customer satisfaction was paramount to Diverse. Thanks to Todd and his crew for such a wonderful job. We’ll have no hesitation in calling Diverse for our next flooring job.

    Answer from pro:

    Good day George and Marie, Thank you thank you for selecting Diverse Flooring to furnish you with your new Karastan carpet from Mohawk. We are thrilled that it turned out so nice, the way the both of you tied in all the colours looks amazing, who would have thought the Burnt Orange carpet would look so good. Well obviously you knew what you were doing, great job. We very much appreciate your understanding, when the first roll came in defective and we made the judgment call not to install, and reorder a fresh new roll. I know this was frustrating but better to do it right. Lastly we appreciate you taking the time from your busy schedule to provide us with such kind words. If you ever have any questions or concerns please do not hesitate to call, email or simply stop by the store and we will be more than happy to assist you. Take care and enjoy your newly renovated home it looks great. Sincerely Todd, Shawn Farina owners at Diverse Flooring and our Team.

    Reply created 23 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jun 2018

    Excellent service

    Excellent hardwood installation completed prior to moving into my new place. Could t have been any smoother. Expert knowledge. Expert installation. Very fast response to any questions or concerns. Diverse even arranged for my gas stove to be disconnected professionally.

    Answer from pro:

    Good day Anne Thank you for your kind words and for selecting our team at Diverse Flooring to assist you with your new engineered hardwood project. It was a pleasure working with you and we are glad we were able to meet and exceed your expectations. Should you have any questions please do not hesitate to call, email or simply stop by the store and we would be more than happy to take care of you. Sincerely Todd & Shawn Farina

    Reply created 3 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 May 2018

    Living room , dining room , entrance hallway

    Level living room floor , install Mohawk laminate in living room , dining room and hallway. Build two stairs , one from living room to hallway and one from dining room to living room

    Answer from pro:

    Good day Dave, Thank you for trusting Team Diverse Flooring with your new waterproof laminate purchase, we hope you will enjoy your new Revwood Plus for many years to come. Should you have any questions or concerns please do not hesitate to call, email or simply stop by the store and we will be more than happy to help. Further we would like to thank you for taking the time to provide us with your review. Sincerely Todd, Shawn and the Team at Diverse Flooring

    Reply created 23 May 2018
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 15 May 2018

    New floors

    Diverse Flooring had the product I was looking for, and at very competitive prices,.. Shawn sent over a different installer Sam & Allen, not only are they hard working they are competent and completely trust worthy. I would definitely recommend diverse flooring and highly recommend Sam & Allen to do the install. Thank you !

    Answer from pro:

    Good day Ronald Thank you for choosing Diverse Flooring and trusting us with your flooring project. We also appreciate you taking time from your busy schedule to provide us with your feedback. We trust you will enjoy your new engineered hardwood for many years to come, and should you have any questions or concerns please do not hesitate to contact us directly and we will be more than happy to assist you. Take care Sincerely the Team at Diverse Flooring

    Reply created 17 May 2018
  • Review from Customer of Diverse Flooring
    Rating: 5 out of 5
    Review left on 2 Feb 2018

    Rug replacement

    We needed rug replacement done by a specific time and it was tight. Not only did they meet it but were able to move it into a better time frame so that it done after the painters and final cleanup. We have used them before and will keep using them again. Our tenants were more than pleased with the work and the carpet! Good job guys!

    Answer from pro:

    Good day First off let me begin by thanking you for allowing us to service your flooring requirements again. We are happy that we were able to meet your expectations, and scheduling challenges once again. Further we very much appreciate you taking the time from your busy schedule to provide us with such kind words. Thank you from the team at Diverse Flooring

    Reply created 10 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Dec 2017

    Great Customer Service

    Absolutely the best customer service by far! Thanks Shawn Farina for recommending the perfect flooring for our new "old" home. They went above and beyond to fit us in for installation before we moved in. We are so happy!!! I give this company 10/10 because they are experts at recommending the type of floor/carpet that fits your lifestyle/needs, any company can sell you floors but they are exceptional!

    Answer from pro:

    Hi Amanda, Sorry we missed your review providing the team at Diverse Flooring with such kind words, thank you. We are happy that you are pleased with your new Luxury vinyl plank, and Mohawk Smartstrand carpet. We hope that your family will enjoy your new family home and enjoy the new flooring for years to come. Should you ever have any questions or concerns please do not hesitate to call, email, text, or simply stop by the store and we will be more than happy to assist you. Thanks for putting your trust with Team Diverse Flooring for your project. From all of us at Team Diverse

    Reply created 10 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Dec 2017

    Quality product

    I purchased laminate flooring from Diverse Flooring for my townhome. It took a while for me to decide what colour I wanted, but Todd and Shawn were very patient and took the time to show me different types, styles and colour. In the end I chose the Harbor Grey Oak and it looks amazing!!! Thank you Diverse flooring!!

    Answer from pro:

    Hi Alecia, Oops seems we missed your review we appreciate the time you have taken to provide such kind words. Our team is happy that you placed your trust with Diverse Flooring and that you are happy with Kronotex German Laminate. Should you ever have any questions or concerns regarding your laminate please do not hesitate to contact us and we will be more than happy to help. Until next time enjoy and take care. From all of us at Team Diverse Flooring

    Reply created 10 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Nov 2017

    new laminate flooring in living room and dining room

    We highly recommend Diverse Flooring! They were professional, helpful, quick and communicated excellent. We had specific timing issues and they were able to accomodate. Shawn was great to deal with and Kevin the installer was fantastic! A pro! WE will definately use again and refer our friends and family to them for sure. Very happy with overall experience 10 out of 10!

    Answer from pro:

    Good evening Dianne and Steve, Thank you for choosing Diverse Flooring for your flooring renovation and for taking time from your busy schedule to provide such kind words for our team. We trust you will be happy with your new Kronotex German laminate for many years to come. Should you have any questions or concerns please do not hesitate to call or email anytime, and we will be more then happy to address them for you. Again thank you from the Team at Diverse Flooring Sincerely Todd & Shawn

    Reply created 29 Nov 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Nov 2017

    Tile & Carpet Replacement

    We cannot say enough good things about Diverse Flooring and the job they did from beginning to end. Darrell was amazing and very helpful and he suggested a laminate color that we went with and are so glad we did. He also suggested doing the kitchen (meant ripping out all the tile) and we finally agreed with him and again are sooo happy we did. Thanks Darrell for your expert opinions. A huge thanks to Ziggy the installer as he did an amazing job in very short time. It was all alot of work but is very rewarding seeing it all done. Thanks again Diverse.

    Answer from pro:

    Good day Kim and Lyle, My bad for not responding sooner this is not the norm when a client takes time from their busy schedule to provide feedback on our service, so my apologies and we thank you. Further we very much appreciate you placing your trust with the team at Diverse Flooring for your flooring project and we are glad that you are happy with the service from our sales and installation team. Should you ever have any questions or concerns please do not hesitate to contact us and we will be more than happy to assist you once again. From all of us at Team Diverse

    Reply created 10 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Oct 2017

    AMAZING!!!!!!!

    I am repeat customer and I would never go anywhere else. Todd is super knowledgeable and Denny was helpful and very flexible. Brian and AJ are fantastic and it was fabulous having them in our home. Thank you so much!!! I will be singing your praises all over town.

    Answer from pro:

    Good day Nicole, Let me start off by thanking you for your continued support, further we very much appreciate you taking time from your busy schedule to provide such kind words of praise for our team at Diverse Flooring. We hope you will enjoy your new flooring and should you ever have any questions or concerns please do not hesitate to call, email or simply stop by the store and we will be more then happy to assist you. Sincerely Todd, Shawn Farina and the team at Diverse Flooring.

    Reply created 31 Oct 2017