RoadRunners Moving & Storage

Rating: 5 out of 5

RoadRunners Moving & Storage reviews (339)

  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 23 Oct 2014

    Moving

    Excellent service. Ken and Tyrone were very courteous, professional and efficient. Everything was handled with care. i would recommend them. Paul, one of the owners was very helpful. Thank you.

    Answer from pro:

    Hello H.B, Ken and Tyrone make a great team. Conscientious and capable. Both very thoughtful and hardworking individuals. Thanks for the review and see you next move!

    Reply created 18 Jan 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Oct 2014

    Moving and storage

    We moved one house on 2 different days after a death. The first was too move certain items to relatives. Brendon and Paul could not have been more patient as we kept adding items. The 2nd move was larger from a 4 bedroom house to a 2 bedroom apt. I have moved many times and the Roadrunner crew was by far the most conscientious I have ever had. Everything was carefully wrapped and moved. There were no surprises in the cost, everything was upfront..AND FAST. I cannot recommend Paul, Brendon and their crew enough. You will not go wrong hiring them.

    Answer from pro:

    Hey Roberta, It was our pleasure to meet all of you guys. You have a great family! Thank you for your recommendations and see you next move. Yours very truly, From all of us here at RoadRunners Thank you

    Reply created 18 Jan 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Oct 2014

    Move

    I did a fair amount of research, and had a lot of confidence in choosing RoadRunners to do our move. We were not disappointed. These guys were polite, punctual, efficient and hard working. We thought we were well organized, but we perhaps fell a little short in that department, which meant that the RoadRunner guys had do a little extra. They did that and a little more. I would recommend these guys to anyone who asks. Expect the best, you won't be disappointed.

    Answer from pro:

    Thanks for the kind words Kevin. It's not uncommon for us to arrive to a home in the morning and find the customer is a little underprepared. This is completely understandable and we are there to give you a hand and get it done. We are a team at the end of the day, and teamwork really does pay off. Wishing you all the best RoadRunners Moving & Storage

    Reply created 13 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Sep 2014

    Move

    The team working in my move was very professional and friendly. They worked quickly, and overall very careful with all the furniture. The only "problem" was that they arrived an hour later than agreed. Understandable, given the current traffic situation in the GTA. Having said that, I was only charged the hours they worked + the agreed charge for gas. The delay did not compromise the work at all. Great work! I will definitely refer to others.

    Answer from pro:

    Hi Ricardo, Thanks for your feedback. Punctuality is of utmost importance to us and we strive to arrive on time, everytime. Very sorry to hear we fell short of this in your case and apologize for any inconvenience it caused you. Im happy to hear that everything worked out well despite our tardiness! We wish you all the best in your new home! Best regards, RoadRunners Moving & Storage

    Reply created 13 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Aug 2014

    Packing and moving into storage

    Paul and his guys were fabulous. We were very worried about this move and they made it easy for us. They arrived on time, were very careful with our belongings and did everything they could to make the experience as painless as possible. Not to mention that they were super friendly and just a nice bunch of guys. We really appreciated them and their work.

    Answer from pro:

    Appreciate that Robyn! Your were a great help that day. Thank you for the feedback and good luck in your new home! Best wishes, RoadRunners Moving & Storage

    Reply created 13 Dec 2016
  • Review from David Bertucci
    Rating: 5 out of 5
    Review left on 22 Aug 2014

    moved all our stuff

    Awesome, awesome, awesome!! These guys were awesome! We had a great experience with the RoadRunners team. Everything about our move with them was positive--they were time efficient, the quote was reliable, they were so careful with all our stuff, and everyone on the team was super friendly. They all have manners their mothers would be proud of. Nothing was damaged, either. I couldn't believe it when I saw them wrap everything that wasn't in a box with those big, heavy moving blankets. So meticulous! I would use these guys again and again.

    Answer from pro:

    Hey MC, Thanks for the kind words. We appreciate the feedback and are happy to hear you were happy with our services. Best of luck to you and your husband in the future!! Best regards, RoadRunners Moving & Storage

    Reply created 13 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Aug 2014

    household moving

    We chose road runners primarily because we wanted to feel as little pressure as possible during the move and we achieved this by paying for the service by the hour. This way we could ask for unexpected things to be done, such as boxing of certain items or making other changes as the move went along. Paying by time rather than a fixed quote gave us flexibility. Ken, Brandon and Tyrone did the work and were great.

    Answer from pro:

    Hey Bob, Thanks for the thumbs up. Those guys make a great team. Smart of you to go that route of hourly to keep room for the unexpected. We are glad we could help out and appreciate your positive feedback. Best of luck in your new home! Cheers

    Reply created 15 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jul 2014

    Moving my parents into new condo

    My parents sold their house, downsized and moved into a condo. We wanted RoadRunners to pack furniture and personal items, store them until condo was ready and remove and get rid of a lot of stuff (furniture, books, assorted items). Everything went extremely smoothly. Guys showed up exactly on time, packed and took furniture to storage, then came back and removed stuff to be donated and dumped. Then they delivered, reassembled and placed everything in the new condo. Not a scratch. All done UNDER the estimate. Without a doubt, will recommend RoadRunners to all my friends

    Answer from pro:

    Wow, Thanks for the the review Alex. That move was a big bite to chew. Luckily I brought my dogs with me. lol. Until next time, RoadRunners Moving & Storage

    Reply created 15 Dec 2016
  • Review from Jamie
    Rating: 5 out of 5
    Review left on 30 Jun 2014

    Residential Move

    This was our best move ever thanks to Road Runners!! We moved in early June and the team was fantastic. They wrapped every piece of furniture in blankets and took extra special care with our belongings. The best part about these guys is that they are so friendly, they really make moving day stress-free. Thanks Again.

    Answer from pro:

    Hey Jamie, We are a friendly bunch of guys. Thanks for noticing! Our team has been through so many moves together, there's not much that gets are stress levels past a 1. I'm happy this feeling transferred right to you. All the best and hope to see you again. RoadRunners

    Reply created 15 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jun 2014

    Moving an office

    Excellent easy move. Two guys arrived promptly. Paul and Brandon Moved and packed the truck efficiently. Unpacked and helped set up. Very polite, easy going and flexible. We asked them to re place a few items and they did it without grumbling despite the heat and extra time. We love these guys. What a great find.

    Answer from pro:

    Hi Fern. We've had quite the business relationship so far. We'll be moving your son and daughter in law for the 3rd time in a couple day. Thank you for all the kindness you and your husband show us everytime we see you. You guys are a company favorite. Hope to see you again soon! RoadRunners Team

    Reply created 15 Dec 2016
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