RoadRunners Moving & Storage

Rating: 5 out of 5

RoadRunners Moving & Storage reviews (339)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jun 2014

    House move

    RoadRunners was very prompt in responding to my inquiry and provided a competitive rate. Brendon and his crew arrived on time, and were professional and friendly. I had mainly large pieces of furniture that were wrapped and carefully moved. I will definitely use RoadRunners for my next move. This review is long overdue, since I moved in the spring of 2013.

    Answer from pro:

    Hey Simone, Better late than never. We really appreciate the feedback and the time our customers take to write all these lovely reviews. I hope you're settled nicely in your new home by now. Please give us a call anytime to book your next move. All the best, RoadRunners

    Reply created 15 Dec 2016
  • Review from Scott
    Rating: 5 out of 5
    Review left on 30 May 2014

    Moving

    We've used Roadrunner twice now - one to move to our previous address and the other to move from there to a storage unit they provided. The crew is always very respectable and respectful of our belongings and home. Even to the point of laying down area rugs in hallways and staircases to prevent tracking dirt into the house. We recently had an issue with the storage unit and Paul and his crew arranged a time to meet us there and they proceeded to correct the issue and cut us a break on the price (even negotiating with the storage company a discount for our troubles). Great guys, smart business owners. Take note competitors; this is how you treat customers. Learn from Roadrunner.

    Answer from pro:

    Hey Scott, It was a pleasure. Storage units have their problems from time to time. It's not a perfect system. But if ever problems do arise, we are 100% dedicated to resolving any issues as quickly and thoroughly as possible. I'm pleased that we were able to make your experience with us satisfying for a second time. Best of luck to you and your family in the future and we hope to be able to assist you again in the near future. Best regards, RoadRunners Moving & Storage

    Reply created 15 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 May 2014

    move

    Our first experience with RoadRunners a couple of years ago was very positive. Hard-working guys who wrapped all furniture, disassembling and reassembling any pieces necessary. We didn't hesitate to call them a second time. Brendon, Paul, Brandon, and Ken didn't disappoint the second time around, either. Don't think we would've had nearly as much confidence in any other moving company as we did with RoadRunners. We would definitely recommend to anyone looking for professional movers for their next move!

    Answer from pro:

    Hey Mo, Thanks for the feedback. Always good to hear we did our job properly and have another satisfied customer. Thanks for your business and all the best till next time. RoadRunners Moving & Storage

    Reply created 15 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 May 2014

    Moving

    Paul and Brendon and their crew moved us from a house to a condo last month. I was very nervous and from the initial email exchange, to the home visit to the day of the move, I found Paul and his team to be professional, hardworking and courteous. Moving day was a breeze and we finished ahead of time. I would not hesitate to recommend them 100%.

    Answer from pro:

    Thanks for your review Rachel. It was a joy to be of service to you. Beating our estimate is becoming a welcome trend for us and our customers! We appreciate the time you spent to spread the word about us. Kind regards, RoadRunners moving & Storage

    Reply created 15 Dec 2016
  • Review from V Lee
    Rating: 5 out of 5
    Review left on 10 Mar 2014

    Move

    Moving can be stressful, but these guys made it easy. Brendon and Paul were reliable, responsive, considerate, and competitively priced. I moved on what felt like the the coldest day ever; despite this, they did all heavy lifting (literally) carefully and efficiently while maintaining a positive attitude the whole time. Seriously, all-round great service. I'd work with them again, and would recommend their services to friends and family without hesitation.

    Answer from pro:

    Appreciate your feedback Vivien. Cold day aren't a bother when your dressed for it. Thanks for the review and all the best for the future. Regards, RoadRunners Moving & Storage

    Reply created 15 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Mar 2014

    Moving

    This was my first time using professional movers, and I'm so happy I did. Brendon and Paul personally moved our place. They were punctual, polite, pleasant. They were so fast while handling all of our belongings with care, and even helped us intall some unmade furniture. In the end they were more tgan fair with the cost by actually charging less than the agreed upon estimate. No wonder they were referred to us, and we will without hesitation refer them to anyone we know. Thanks for such a stress free move!

    Answer from pro:

    Thank you Joan for the referral. It was a real pleasure to help you with your move.

    Reply created 5 Mar 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Mar 2014

    Three Location Move

    RoadRunners are a terrific company to work with in every respect. They are punctual, courteous, helpful, accommodating and well organized. I was moving items from one location to three separate locations, and anxious that a lot could go wrong, but nothing did. This is the second move I've done with RoadRunners, and I intend to use them for my next move. I recommend them without reservation.

    Answer from pro:

    Hi Sandra, Thank you for your review! All the best!

    Reply created 5 Mar 2014
  • Review from The Zimmers
    Rating: 5 out of 5
    Review left on 1 Mar 2014

    Storage and Move

    Brendon, Paul, and the rest of the RoadRunners crew are fantastic! We used them to move half our belongings to storage so we could stage our home for sale. They then moved those items along with the rest of our things to our new home. What initially set them apart was their professionalism, competitive moving prices, and prorated storage fees. What allows me to write a good review (on top of the aforementioned) is the fact that nothing was scratched, not a single wall was dinged, and the final cost was in line with their quote. Should we move again, we will definitely use RoadRunners.

    Answer from pro:

    Hey Betsy. The pleasure was all ours. You guys were great!! Congrats on your new home.

    Reply created 5 Mar 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Feb 2014

    Moving

    The first time my family moved 2 years ago was an absolute nightmare, this time around we used RoadRunners Moving & Storage. Brandon, Paul and their entire crew were very professional and actually made the whole moving experience as painless as possible. They packed all our items for us and never broke or damaged anything. The furniture was all disassembled by them and they then re-assembled everything at the new house. They were very clean, careful, had the proper tools and moving equipment. I strongly recommend RoadRunners Moving & Storage, as you may well already know moving can be very stressful but this company took off the edge and once again made the whole experience enjoyable. Thank you Brandon & Paul, you restored my confidence with the whole moving experience. If we every move again you will be my first and only call.

    Answer from pro:

    Hi Lisa, We're enthralled to hear that we've restored your confidence in movers! We're on a mission to show that there are HONEST movers out there.

    Reply created 5 Mar 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Feb 2014

    Moving

    Brendon, Paul and their team were just great. They showed up on time and stayed within quote, and with no surprises or damage whatsoever. I would not hesitate to refer or to use them again. Well done guys, and all the best. Howard

    Answer from pro:

    Thanks Howard. Your home and your media room were both epic! Thanks for the business and see you next move!

    Reply created 5 Mar 2014
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