Bartlett Tree Experts reviews (30)

The service provided was excellent from beginning to end. The price was in line with the other quotes I got. The workers showed up on the date specified. All the work looks wonderful and the clean up was better then I expected. Great job

Bartlett gave us an estimate broken down into specific jobs, and verbally gave us information on our trees and bushes and weed plants during the estimate visit. The two tree techs who came out were prompt and went above and beyond in getting down a widow-maker in a Douglas Fir. Cleaned up afterwards perfectly, too. Definitely recommend these people.

We had Bartlett Tree Experts come and give a free estimate on the condition of our tree. Once diagnosed for tree removal they came with a team and promptly remove the tree. We were very impressed with their service and how well they cleaned up the yard.

I had a back yard worth of branches that needed chipping, after I pruned a bunch of trees myself. It was a pile of about 1800 cu ft worth of branches stacked loosely. A Bartlett employee came to give me a quote for it. He was very pleasant and did not pressure me at all (ie, he did not come with his chipper ready to go, wanting me to let him do it right away, or something like that). I later decided to go with Bartlett and they came a few days later to chip the branches. They removed every single branch and twig, cleaned the yard very well, and afterwards it didn't even look like any branches had been in the yard. The clean-up job was amazing. Although this was a very simple job, I will most likely use them for future tree work, big or small.

We hired Bartlett to provide pruning services to 4 trees on our property, a couple of which had been brutalized by another supposedly very reputable company a couple of years ago. We love our trees, and want to enhance and preserve them, not have them chopped away at to fit an ugly and artificial ideal. So, we contacted Bartlett, and had Darren Silcox come out (rep for Maple Ridge area) to do the assessment. He was prompt, personable, and very knowledgeable, being a certified arborist. He made reasonable recommendations, listening and responding to my questions, and very quickly provided a reasonable quote. Getting the work scheduled was a little bit of a runaround, as Darren went away on vacation for a while in the interim, which I didn't know. Anyway, he finally got back to me about the best time to come, and the crew turned up promptly. I really liked that Darren was there to walk the crew through the job, making sure they understood the work. Once that was done, he left, and Dennis and Tim (?) took over. What terrific guys! Due to our previous bad experience with a different company, I watched them the entire time, to make sure what they were doing was what I and Darren had discussed. They were so careful and precise, and asked me a few questions as small decisions came up. Dennis especially was a real tree pro, with all the correct rigging and safety gear, and tree knowledge. He was SO meticulous. They then cleaned up the whole site, and left no damage at all to all my plants. Plus, as an added bonus, they weren't power-tool happy, and used them only as needed at the minimum volume. The trees look great, and they have put them back on the road to health and beauty. Thanks guys! You've restored my faith.

They did a great job. Were careful to protect the landscaping and cleaned up after themselves. Peter who gave the original quote was very knowledgeable and professional. I will definitely use them again and recommend them to friends.

Had them come over and remove a apple tree in my backyard. They did an AWSOME job. Super easy people to deal with. Job was done so clean. They even did a few extra things which was so nice of them.

My yard has many older trees in it that had been left for years on their own. They have been allowed to get so overgrown that they were starting to choke each other. Bartlet came in, pruned and shaped the trees and restored them. I was very impressed with the job they did and the condition that they left my yard in. The trees grew out beautifully and my yard looks great. They will be back in for annual maintenance and my neighbour is probably going to have them come and do their yard as well. I highly recommend them.

Got a great quote from them. Then we scheduled the work to be done. Took them forever to get back to us with a date. We heard the guy who quoted us had left the company so they were scrambling to keep up with work. Then the new manager said that our quote was very underbid, but would go ahead and honor it. Our evergreen is VERY old and VERY high - its likely over 200yrs and towers hundreds of feet in the air above the neighbourhood. An arborist told us the tree was healthy and safe, no need to remove it, but we wanted to clean up all the dead branches and widowmakers from past years storms to rid it of any hazards. They were supposed to take off all dead branches (carefully without damaging our house or the neighbours house) and take all the refuse away. They called and wanted to come one day - the worst weather of the week in pouring rain - we asked them to postpone it a few days as we didn't want anyone getting killed on the job! Anyway, they did come to do the job soon after. However, we were not impressed as they left quite a bit of mess behind on both our roof and our neighbours) and presto the next day it rained and we had a puddle of water in our garage and new hole in our roof from a fallen branch (took pictures to verify)!! Also after taking out the binoculars we saw that they had missed a few dead branches. We called them to state our dissatisfaction and what they could do to rectify the situation and compensate us for the damage? They said they'd send their guys back to clean up the mess, but could only 'apologize' about the hole, and he kept complaining that they bid too low on the job and were not making any money. So sorry but that was not our fault buddy! If you bid too low on the job they should have refused the job - better that than doing a poor/shoddy job and then complaining to the customer how they are not making any money!! Not very professional.

After having good service from them two years ago, we got very bad work( didnt chip a part of branches, destroy the electrical wire .Constantly contacting the office I never got any replay. Instead to resolve a problem with the owner they just simply put a lien on a property, not even had proper rights on it. They just made a statement in the invoice by themselfs