Design Turf Inc reviews (49)

For years I have wanted to replace our lawn that was more weeds than grass. This spring I began contacting companies to discuss our job. Jerome came out as the third company I met with. The product they use was top notch and amazingly their price was very competitive. I actually read reviews here that were all positive and we went ahead with a deposit. In addition to the artificial turf we were going to complete a new larger deck, retaining wall and interlock. These projects were delayed multiple times and ended up being about a 2 months late. This is where I really have to compliment design turf - they were so accomodating in my need to keep pushing out installation date. When we finally were ready they came and did a great job. We are thrilled with our lawn and small putting green we added at the last minute. Everything turned out beautifully and I would recommend them to anyone. Pre sale, post sale and installation teams were fantastic to deal with.

I contracted Design Turf refurbish my yard that was overgrown with weeds and was becoming a large ant farm. They also were to spruce up my garden. I was totally amazed at the beautiful results. Alex, Kyle and the crew did an outstanding job and I couldn't thank them enough for their hard work and perseverance . Especially on some extremely hot days. Clean up was spotless. If you are looking for a company that is professional, has curtious, personable, hardworking employees who take great pride in their work, then I most highly recommend Design Turf.

I have lived at my current house in west Toronto for 18 years. I have tried to maintain a proper lawn without any success. I have tried everything such as seeding, over seeding, laying sod (the raccoons had nightly parties with that) and nothing ever worked for more than a couple of weeks. It is also a very shady yard which contributed to the problem not to mention that I have a small dog that would go on the grass on occasion. For the last two years my yard has gone unused and turned into a mud and weed pit. I had even given up on the gardens as the grass area was such a mess. (See the before picture). I looked into artificial turf as I had seen it on a couple of lawns in the neighbourhood and felt that would be a good solution. I did not want to lay a full brick patio. I called and visited and researched several retailers. Design Turf was the only one that I found that actually came out to the site with product that allowed me to discuss my specific needs and compare the different weights. They use the Pro Green© turf that is manufactured in US. Jerome was clear, experienced and introduced me to the weaved backing that allows for better flow as opposed to the plastic or rubber backing with small holes ever few inches that pretty much every other retailer offers. The backing also acts as a solid weed barrier as opposed to the small holes which I have read can invite weeds. They are the only grass company that I found that carried this backing. The flow factor was tested last night as Toronto experienced heavy rains which caused flooding in the city yet my new lawn showed no signs of water overflow on to my patio. Another big plus that Design Turf offered is that they have their own installation team. Most other outfits give you the name of a couple of landscaping companies and it is up to you to chase them down. I wasted a week doing this. Mine was a very small project (15 X 15) so getting a contractor to quote the job was a struggle. I did price out another company which had a much less expensive grass (not with the weaved backing) but with the installation quote it came out to be the same price. The installation team lead by Philip (5 in all) were quick professional and answered any questions I had about the process and maintenance of the product. My experience with Design Turf was excellent and the completed job looks terrific! Now I can get back to gardening and enjoying my back yard. BTW the product is also pet friendly. I would highly recommend going with this company especially for smaller city gardens

We were very excited to change our backyard into a space that we could use a lot with our family and friends for a long time without too much fuss or maintenance. We wanted a space to be able to kick a ball, run and roll around without worrying about getting full of dirt, mud and grass stains. Basically we wanted a yard that was functional and beautiful all in one. Turf was the best option BUT we of course wanted to make sure we choose a company that are experts in this field. Our yard is quite large and a bit of an odd shape and went from high to low at several different points, so we needed more than just someone who could install grass well. We were quite concerned with making sure that the grading would be done well to allow for proper water runoff and drainage and making sure water would not accumulate close to the house. We had several companies come in to assess the yard and give us feedback on all the above as well as cost. One of our meetings was with Jerome from Design Turf who was professional, polite and extremely knowledgeable in all of the areas that were important to us. Jerome made us feel very comfortable and confident that Design Turf would be able to accomplish everything we were trying to do. With reviewing all the feedback and estimates from all companies we decided to go with Design Turf and we are SO VERY thankful that we did. Everyone on the team that worked on our project was extremely professional and worked very hard to make sure our yard was exactly what we wanted. There are a lot of details that go into making a yard of this size, shape and grade work well and the Design Turf team came through 110%. The entire team did a fantastic job and we are very thankful to them all. We now have a fantastic backyard that we love to spend a lot of time in. Design Turf made our backyard dreams come true. Thank You Design Turf.

We couldn't grow grass in our shady backyard. I called around and Design Turf had the best customer service and the best price (30% less than every other company I called in Toronto). We've have the grass for 1 year and it is perfect still. Highly recommended!!

Great experience! I contacted a number of companies inquiring about installing artificial turf to my backyard. Design turf hands down stood out from its competitors. As they were professional in their communication, knowledgeable and efficient. They promptly provided me with a reasonable quote and available date. The crew was friendly, respectful and organized. My backyard never looked better! My dog likes it too!

They were excellent! Showed up on the day promised and continued working everyday all day until the job was finished. They were very helpful and easy going about slight changes that were required, and every person who showed up on site was polite respectful and clearly interested in doing the best job possible. They not only installed the artificial turf where we asked but also built a retaining wall and levelled and relaid the driveway. Having totally renovated the inside of our house and added an addition less than 5 years ago, we have seen every type of installer and trades people out there, and Design Turf are truly among the best we have used.

I had Design Turf install a putting green in August of 2012. Initially they were terrific the installers showed up on time and were very friendly and worked hard. After the installation was complete my son and I immediately went out to practice our putts. The slope was so bad that no matter how soft we putt the ball it would not hold the green. I asked that they come back to correct the issue, I was promised a return call. No one came by that fall despite several emails and phone calls. I was told they were very busy but someone would come by but did not get a date. In spring of 2013 I began calling and e-mailing again, finally in September Jerome came by to evaluate the situation. It's now November and I have not heard from him. I would recommend that you don't pay these people until you have tested your purchase.

We spent three years fighting a battle with racoons and finally gave up after trying every solution, product, myth and suggestion. Short of buying a gun and harming them we decided to lay artificial grass and couldn't be happier. We called Jerome and he came by with realistic samples, cost break downs and suggestions. After blending in some of the products with real "new sod" that we had just laid down, we couldn't tell the difference. We went ahead with the job and have been smiling ever since. We have a dog and two small children and now do not need to worry about our lawn being ripped up. My one complaint is that the product gets a warm in the summer (whereas grass stays cool) but that is not a reason not to do it. I am very happy with the service, the constant contact from the company and the installation process. The company was extremely professional, clean, and respected both my property and that of my neighbors. We made the right decision and would recommend them to everyone.