Pestend Pest Control

Rating: 4.9 out of 5

Pestend Pest Control reviews (1448)

  • Review from Customer of Pestend Pest Control
    Rating: 5 out of 5
    Review left on 16 Nov 2018

    Bedbugs

    Excellent service by Naseer.. always called them for pest control .. this time it was bedbugs in rental property .. no bugs.. very happy with overall experience and professionalism.. 5 star

    Answer from pro:

    Hi, Thank you so much for your kind words and positive feedback. Dealing with bedbugs can be extremely overwhelming and time consuming. We are extremely happy to note that your visit went so smoothly and that you are able to sleep in peace and no longer have bedbug issues. We’d love to continue providing great service to awesome customers like you. Thanks again! Best Regards, Pestend Team

    Reply created 26 Nov 2018
  • Review from Vijay p jayanandan
    Rating: 1 out of 5
    Review left on 5 Nov 2018

    Not satisfied with the service

    I got my property treated for rodent (mice) issue in March by paying $300. In November (within 9 months) i saw the mice at the same place as last time. So unless you're willing to pay 300$ every 6months (which is their warranty period), I wont recommend this company for your pest issues.

    Answer from pro:

    Hi Vijay. We are sad to read your review. First of all, you were charged $250 + tax for mice extermination for your size of property. and as per your contract with Pestend Inc, you were given a 6 months warranty on the job for mice extermination. You were told by our technician to wait for about 10-15 days to see full results and to call back if you had any concerns. We never heard back from you, which indicates you didn't notice any activity after the extermination was performed (as you yourself mentioned as well) and that we were able to provide you complete elimination. Unfortunately, mice are part of nature and we can't possibly guarantee they will never return. If you leave any door open they can sneak inside, however, that is something out of our control. If you had expressed any concerns during the warranty period, we surely would've been able to provide you follow up treatment at no cost. However, at this point 2 months have passed since your warranty has expired. The best that we can do, as we mentioned over the phone, is offer you a further discounted price for the extermination as a returning customer and renew your warranty. Let us know if you change your mind. Regards, Pestend Team

    Reply created 12 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Nov 2018

    Pest Control Services

    Moe provided expert advice and friendly service. I am very happy with the overall service. I would highly recommend his services. PestEnd were so fast in their response and were able to accommodate our schedule.

    Answer from pro:

    Hi Ali, Our goal in Pestend is to ensure customer satisfaction and meeting customers requirements with punctuality, dedication and professionalism. We are extremely delighted to note that you are happy with our services and look forward to serving happy customers like you. Thanks once again Regards, Pestend Team

    Reply created 14 Nov 2018
  • Review from Customer of Pestend Pest Control
    Rating: 5 out of 5
    Review left on 2 Nov 2018

    Mice

    Tony was very polite and professional and did a great job explaining and reassuring me about the process So far I don’t hear noise in my attic. Great guy to deal with!

    Answer from pro:

    Thank you so much for the positive feedback and we are extremely happy to note that our technician was able to deliver the services as per your expectations. Regards, Pestend Team

    Reply created 14 Nov 2018
  • Review from Avdeep
    Rating: 5 out of 5
    Review left on 1 Nov 2018

    Bed Bug issue

    PestEnds customer service was great right from the beginning when I first contacted their office. The Service rep/technician, Salman, that did the actual 2 treatments - was wonderful at answering all our questions. He was punctual and thorough in his work. He was also very re-assuring. The price was reasonable too. Thank you!

    Answer from pro:

    Hi Avdeep, Thank you so much for taking the time to write a few lines for our technicians and our service. Providing exceptional service to all our clients and ensuring customer satisfaction is one of our primary goals that we strive for and we are happy to note that technician lived upto your expectations. Regards, Pestend Team

    Reply created 14 Nov 2018
  • Review from Margaret Sherriff
    Rating: 5 out of 5
    Review left on 29 Oct 2018

    Rat infestation

    We had a rat living in our home. It took two visits to confirm that the rat had an entry hole under my bay window. But Luq came out the second time and stood behind their 100% satisfaction. I am happy to say the rat is dead and the hole is temporarily filled.

    Answer from pro:

    Hi Margaret, Thanks for sharing your concerns with us. Its not pleasant to hear these kind of concerns from our clients. I spoke to the related technician about your concern, as I promised. According to him, he had explained you everything with all possible options as follow: 1. We don’t apply the bait applications for the rat as that could leave odor to your property 2. We use the sticky traps to catch the rats for the interior to the property and bait stations for the exterior 3. Based on your explanation, technician gave you the option to go ahead with the interior trapping. He also gave you the option, if you would like to buy your own traps, but you asked the technician to go ahead and he did set up the traps at the minimum cost for you with your permission. Normally, the cost for the initial set up is double the amount is charged. I am afraid to say the technician did not overcharged you and performed the service based on your explanation. If you were not satisfied with his options or explanation, you could simply say not to go ahead with the services. feel free to contact us, if you may have further concerns. Regards, Pestend Team

    Reply created 31 Oct 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Oct 2018

    Extermination

    Our technician Vugar was extremely professional and detail-oriented. He carefully inspected the premises and listened carefully to comments from myself and our tenant. He was knowledgeable, and very friendly. Really went above and beyond- I would highly recommend.

    Answer from pro:

    Thank you so much for taking the time to write a few lines for our technician and our services. Dealing with customers patiently, listening to all their concerns and also helping them solve their issues is what our technicians strive to achieve and positive comments like yours help them to work even harder and provide excellent results. Thank you once again

    Reply created 1 Nov 2018
  • Review from Geary avenue
    Rating: 5 out of 5
    Review left on 27 Oct 2018

    Mouse and rat control

    Vugar provided expert advice and friendly service for an initial inspection of our property. Very happy with the service. Thank you!

    Answer from pro:

    Hi Geary, Thank you so much for the positive feedback, professionalism, hard work and dedication is what our technician's strive for and we look forward to serving customers like you. thanks once again.

    Reply created 1 Nov 2018
  • Review from Customer of Pestend Pest Control
    Rating: 5 out of 5
    Review left on 25 Oct 2018

    Nice extermination

    I had a mice problem and NASEER was very professional and accommodating. a pleasure to deal with this company and if I have s problem again I will call back this company. Mice problem was gone.

    Answer from pro:

    Dear valued customer, Thank you for sharing your experience and we are glad that it was a pleasant one. At Pestend, our utmost efforts are directed towards customer satisfaction. We highly appreciate your kind comments about the provided service and our technician. Greatest Regards, Pestend team.

    Reply created 25 Oct 2018
  • Review from Customer of Pestend Pest Control
    Rating: 5 out of 5
    Review left on 23 Oct 2018

    Cockroach treatment

    Service was amazing.. the tech was nasser .. he not only identified the issue correctly but also fixed it in 2 weeks time.. very happy with overall experience...full starss for the job.

    Answer from pro:

    Dear valued customer, Thank you for sharing your experience. Our highly trained and professional technicians understand just how frustrating dealing with pests can be, thus we make it our top priority to resolve the issue in a fast and efficient manner. Thanks for being our customer. Greatest regards, Pestend team.

    Reply created 25 Oct 2018