Pestend Pest Control

Rating: 4.9 out of 5

Pestend Pest Control reviews (1448)

  • Review from Marilyn McAuley
    Rating: 0 out of 5
    Review left on 11 May 2017

    ABSOLUTE FAIL

    The technician examined the area of activity in our kitchen/office and confirmed mice. His initial inspection was totally incorrect and the technician lacked equipment to examine the area. No camera only a faulty flashlight. Bait traps were installed advising mice do not smell if they die inside. Within a week a horrible smell was coming out of furnace ducts and blowing through the house. I contacted the company and told them about the smell, the technician returned but refused to make any efforts to remove the dead rodent, saying I had paid a small fee. Again, he had no equipment to look for it in the vent. The only solution he proposed was to hang a bag of chemicals in the kitchen to remove the odour. The bag had to be removed from our house within hours as my family began to have difficulty breathing. I still have a dead animal decomposing in my furnace ducts. I anticipate the maggots will morph into files and that will be my next problem. I don't recommend this company at all. When I called to tell them something had died in the vents, I was told the fee I paid was small and the smell would go away.

    Answer from pro:

    Hi Marilyn. Thank you for taking the time to share your concerns. First of all, our technician had performed a thorough inspection at your property. He had used his knowledge and experience in identifying the pest issues at hand, and accordingly provided you the treatment. Normally, when you are hearing noises within the walls of the house, it is due to rodent activity. At present, there are no camera devices available that could be run between the structure’s walls and floors, due to stringers between the walls and floors, to determine exactly what could be lurking within them; unless you take the walls and floors apart. Droppings are also evidence in determining whether there is rodent activity in the house or not; they also help identify exactly what type of rodent activity it is. In regards to the smell that you experienced at your property; upon hearing your concern, we had immediately responded and sent on our technician to check the premises. Over the years that we have been in business, we have never heard any complaints regarding any mice dying and causing any odour within the house, since the products that we use cause the mice to dehydrate after eating the bait and as a results their bodies shrink up as soon as they die. Even the technician did not smell any foul odour at the property upon reaching. He did a thorough inspection as well and found no dead mice body either. However, just for your peace of mind, as a courtesy, he installed a non chemical natural product at your house, at no cost. That product itself has no smell and it helps in absorbing any foul smell from its surroundings. It is very strange, therefore, that you started to have breathing issues and referred to this earth care product as a chemicals, since it is biodegradable, non toxic, non flammable and safe around children and pets. We feel bad what you have gone thorough but allow us to tell you at the same time, without going in further detail, that nothing wrong has been done by our technician, there is something else that needs to be fixed. Regards, Pestend Team

    Reply created 21 Jun 2017
  • Review from salman khan
    Rating: 5 out of 5
    Review left on 10 May 2017

    bedbugs

    Thanx alot Zafar to help me with bedbugs i was very much upset they were eating me and it was disastrous aftet the treatment i am fine no more bites excellent job

    Answer from pro:

    Hi Salman. We are happy to hear from you regarding your pleasant experience with our company and technician. We definitely don't want our clients being eaten alive by bed bugs. Best Wishes, Pestend Team

    Reply created 10 May 2017
  • Review from Xin Cui
    Rating: 5 out of 5
    Review left on 10 May 2017

    bedbugs

    I had vey bad experience with bedbugs i was being eaten away by the bedbugs was very upset then after searching around i ended up found pestend company they sent the Technician Zafar he was very polite, professional and carried out excellent customer service skill and he did very good treatment and after the treatment i stopped getting bitten. I am extremely happy with Zafar and would highly recommend to everyone

    Answer from pro:

    Hi Xin. We understand how frustrating and traumatic having bed bugs in your home can be. It is always our utmost efforts to console our clients and put their minds to peace as efficiently as possible, by providing them exceptional services and results.

    Reply created 10 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 May 2017

    Wasp nest removal

    Pestend pest control were great and very professional. They arrived quickly and got the job done, so far we haven't had any wasp problems! I highly recommend this company and we will use them in the future if we have any upcoming pest problems. Thank you pestend pest control :)

    Answer from pro:

    Hi Samara. It is our pleasure to have provided you a satisfying service experience. The time and well being of our clients are very important to us, therefore, we always strive to make sure our clients get the best services and results from us, in a timely and professional manner.

    Reply created 10 May 2017
  • Review from Customer of Pestend Pest Control
    Rating: 5 out of 5
    Review left on 9 May 2017

    Extermination service

    Alex is very nice and helpful, very patient and answered all the questions we had about the bed bug extermination. Did a pretty fast and good job on our place :)

    Answer from pro:

    Thank you for taking time to write a review for our technician. Our technicians are fully trained and experienced to provide good services to our customers. Thanks, Pestend Team

    Reply created 9 May 2017
  • Review from Customer of Pestend Pest Control
    Rating: 5 out of 5
    Review left on 7 May 2017

    Pest problem

    Alex was very professional and was able to answer all of our questions. He explained the process clearly, was punctual and completed the work in a timely manner. He helped resolved our problem and did a great job!

    Answer from pro:

    Thank you for providing us your thoughts and feedback on our services and technician. Professional mannerism in dealing with clients is one of our top priorities, along with making sure we provide our customers the best solutions to their problems. Best Wishes, Pestend Team

    Reply created 8 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 May 2017

    Squirrels and Raccoon removel.

    i had a problem with animal in the attic, i cought about 13 squirrels with the cage.but still there was noice i the attic so i call Mr Bashir and team they came next day and Set up a cage with a 1 way door to ensure the squirrels got out, but not back in and put another door for Raccoons. Filled all the holes where they could potentially get in, responded to that so promptly and took care of the issue. Highly recommend this team, for their product and service value, professionalism and customer service. Thank you guys!

    Answer from pro:

    On behalf of Pestend Inc., thank you for choosing us for your pest control needs. We are committed to deliver the best service experience possible. Our wildlife technicians are fully trained to remove the animal from your property. Best Wishes, Pestend Team

    Reply created 5 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 May 2017

    Mice Extermination

    Treatment worked Great! Within weeks the problem was solved! Tony was very knowledgeable and helpful.

    Answer from pro:

    Hi Aini. Thank you for your kind words. Best Wishes, Pestend Team

    Reply created 26 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 May 2017

    Roaches infestation elimination

    My beautiful home was rented out and it was infested with roaches unimaginable. literally in hundreds that were visible on the floor and kitchen cabinets, god knows how much is there underneath the structures. Consulted couple of pest control companies in GTA and used their services but it did not help, instead the roaches kept on coming back in doubles. Finally after spending a good amount of time on research and inquiries we got hold of Pestend. Mr. Fazee was very knowledgeable about their habitat and ways to eliminate them. one thing i have learnt from this incident was that chemicals can only do so much, the tech guy needs to identify their host location and treat accordingly. Long story short Mr. Fazee did extensive spray during the first visit (be prepared to stay away from the unit for atleast 7 hours) followed by dusting and gel application. magically everything vanished. we just had the third round follow-up today and no signs of any roaches. as a customer I am very satisfied. it was worth the research, i have spent $700 before I signed up with pestend and they put an end to this problem. so thank you. I just need to share this lines from Mr. Fazee here "I hope we dont have to meet again" thats was a pleasant line for paranoid homeowners like me I highly recommend their service for pest control regards, Dan Scarborough

    Answer from pro:

    Thank you Dan for your detailed and energetic review. Company can be best described by the customer's experience. There are different kinds of roaches in Ontario and if you start treating the premises without even knowing the kind of roaches, the treatment can't be successful. In our company, We try to locate the source of the issue, kind of the roaches and then start the process to get quick and long time results. We appreciate you time and trust on our company . Regards, Pestend team

    Reply created 2 May 2017
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 30 Apr 2017

    Pest control

    The staff at Pestend were incredibly down to earth and comfortable talking to me about my unfortunate pest situation. Alex who did our treatments was always on time and answered all of my questions even if at times to me they felt silly. He made me feel that no question was a dumb question so I appreciated that.

    Answer from pro:

    We really appreciate your time and the nice review for our company and technician. Our staff is fully trained to make our clients more comfortable while talking to us or taking the services. We are always ready to answer the inquiries which make us more comfortable while working with them. Regards, Pestend Team

    Reply created 1 May 2017