Pestend Pest Control

Rating: 4.9 out of 5

Pestend Pest Control reviews (1449)

  • Review from Customer of Pestend Pest Control
    Rating: 5 out of 5
    Review left on 12 Feb 2017

    Bed Bugs

    We had discovered bed bugs in our apartment, and firstly decided to do a heat treatment, unfortunately, if you live in a condominium there is not enough power to kill bed bugs. A company we had contacted hadn't mentioned anything to us and we had paid $400 for nothing. Luckily I had found PESTEND company and a representative had scheduled an appointment for me.​ In addition, I have contacted the company few more times and asked questions regarding the preparation and would like to admit that a representative remained calm and thank you very much for that! In addition, we were very happy with the service technician. Tony was professional​,knowledgeable, answered all our questions quickly and solved the problem. He also found a bed bug nest and said that they were in our apartment for approximately ​3 months VS when a heat treatment company said that they were there for just a few​ weeks. During the follow - up we hadn't found any bed bugs and I am sure they are gone for good. If you have bed bugs choose a chemical treatment and contact PESTEND. Yes, you will have to wash all your entire cloth, clean an apartment and struggle for 2 weeks, but the result will amaze​ you because it's efficient, and the company offers 3 months warranty for the service provided. Highly recommend PESTEND company and Tony (the service technician).

    Answer from pro:

    Thanks you for your kind words and helpful review. Customers review can present Pestend very well. Sometime chemical treatment can work better than heat treatment (specially in apartments). Our Technicians always try to understand the problem first and hit the target to provide pest free environment to our clients. Customers' happiness is the best rewards for our Technicians and Our company. Thanks for Choosing Pestend Inc. for your pest control needs, Best Wishes, Pestend Team

    Reply created 13 Feb 2017
  • Review from Customer of Pestend Pest Control
    Rating: 5 out of 5
    Review left on 10 Feb 2017

    Removal of Mice and Ants

    Fazee was EXCELLENT! Cannot say enough great things about this company. Fazee was extremely professional and was able to answer all my questions. Highly recommend for any type of pest removal.
  • Review from Customer of Pestend Pest Control
    Rating: 5 out of 5
    Review left on 8 Feb 2017

    removal of mice

    We has a problem with a mouse in the kitchen. Tony, the service technician, came shortly after we called and dealt with the problem quickly, efficiently, and pleasantly. We were very pleased with the service we received. Thank you.

    Answer from pro:

    We appreciate your time and feedback. Customers' satisfaction is our first priority and best reward for us. Best Regards, Pestend Team

    Reply created 9 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Feb 2017

    Bed Bugs

    We discovered we had a bed bug problem in early January 2017, and were able to schedule an appointment to have an exterminator from Bed Bug Exterminator Pro/Pestend come by first thing the next morning. Tony did an excellent job. He was very thorough and assured us he could get rid of the problem. In the days that followed the first treatment, I had a number of follow-up questions about how we should be cleaning the apartment, storing our belongings, and other things we should be doing to prepare for the second treatment, and Tony would promptly and thoroughly respond to any questions I sent him via text. About a week after the second treatment, we discovered one bed bug that was still alive and panicked, but Tony, as well as another representative from Pestend who we called, both assured us that the bugs can take a few weeks to die after treatment, and we haven't seen any bugs since. We are over a month out now since first discovering them, so hopefully they're gone for good. But if not, it's reassuring to have the three-month warranty from Pestend. Would definitely recommend their services.

    Answer from pro:

    Thank you Maria for feedback and kind words. In Pestend/Bed bug exterminator pro our first priority is to provide the best customer service. Preparation is must to get good results and we are always ready to answer our customers inquiries including preparation questions. Regards, Pestend Team

    Reply created 8 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Feb 2017

    Bed Bug Removal

    Praful was a pleasure to deal with. Very professional and answered all of my questions and concerns and put me at ease. The bed bugs seem to be gone after the first treatment. He was very thorough and spent extra time on the first treatment to ensure nothing was missed. I highly recommend his services!

    Answer from pro:

    Thank you Jessica for sharing your experience with us. We truly value the feedback we receive from our customers and are always committed to deliver the best service experience possible.

    Reply created 7 Feb 2017
  • Review from Sheena Livingston
    Rating: 5 out of 5
    Review left on 30 Jan 2017

    Mice Elimination

    My husband and I bought our house last year and in the Spring we heard scratching noises in the attic. My husband called Pestend to come check out our attic. They found evidence that mice had been there so they informed me how they get rid of them by setting up bait. I was also told that if the mice return within a year that would come back and set up more bait. It's been 8 months and we heard the scratching again. My husband called and they sent their representative, Alex, to come check our attic. He asked questions about what I heard and what time of day and he was informative about what mice usually do. After checking our attic, he saw evidence that the mice had eaten the bait from the last time and that mice had returned. He set up the bait free of charge as part of our warranty.

    Answer from pro:

    Thank you Sheena for your kind words. Pestend Team is always ready to take care of our customers. Customers' review means a lot for us.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jan 2017

    Pest Control

    We had an issue with mice, so we called Pestend Pest Control and within a couple hours (during the holidays), our technician Moe arrived to assess the situation. Moe did a thorough investigation of the interior and exterior of our home and was quick to resolve this problem. Thank you Pestend Pest Control for your professionalism and expertise :)
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jan 2017

    Pest control - ants

    Technician Praful came for pharoah ants treatment, very attentive and friendly. Explain situation in detailed. Quality service.

    Answer from pro:

    Thank you Lex for your review and energetic words. We believe in hard work, quality and perfection.

    Reply created 19 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jan 2017

    insect pest control

    Pest Control technician showed up on time both appointments explained in detail what had to be done and how for us to prepare for his visit and how to deal with the situation after he's left he explained in detail until we understood what did was he was using and what effect it might have on our family in all he was very courteous and professional and did not try to upsell us things that we didn't need

    Answer from pro:

    Thank you Jason for precious time to write a review for us. Our whole team is very happy by knowing that our customer is satisfied with our services.

    Reply created 19 Jan 2017
  • Review from Kuan Liu
    Rating: 5 out of 5
    Review left on 18 Jan 2017

    Pharroh Ants Issue in high rise condo

    The company responded to my request promptly. They send a technician, Alex, to my apartment the next morning! I am really satisfied with there responding speed and Alex's professionalism. He was quick to identify the ants type and applied the most effective treatment, instead of simply offering to spray the apartment. I did research afterwards, apparently for pharaoh ants, if you spray the space, the queen will just move to a new location and infest other area, baiting treatment is the way to go. So kudos to Alex. I got 3 month warranty, I was looking for 6 month warranty but they said 3 month is enough for a one-bedroom apartment (space is limit, if they reappear it shouldn't take long). Anyway, my only star reduction was because of this. PS. I purchased over the counter stuff from Canadian tire. The terror bait 6 pack, I think that's the name and they didn't work...

    Answer from pro:

    Thank you Kuan for the review and kind words. Customers satisfaction and reviews are the best reward for our technicians.

    Reply created 19 Jan 2017
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