Miracle Marble reviews (182)

Review from HomeOwner
Rating: 5 out of 5
Review left on 29 Sep 2015
Quartz and Granite countertops
I have used Miracle Marble many times for my design clients. They have been extremely helpful , polite and very well priced. Product has arrived very quickly. Install has been fast and clean. I would definitely recommend this company to both designers and the public. A+++++
Answer from pro:
Thank you so much Donna for your review! It's always pleasure to work with you! Looking forward for your next project. Regards, Natalie
Reply created 29 Sep 2015
Review from HomeOwner
Rating: 5 out of 5
Review left on 19 Jun 2015
Granite Kitchen Counter
Tatiana at Miracle Marble was an absolute pleasure to deal with. Great service and we are 100% satisfied with the craftsmanship of the granite counter. The measurements were exact (they even compensated for our crooked wall) and the installers did a perfect job with the installation. Thank you again for your great service.
Review from HomeOwner
Rating: 3 out of 5
Review left on 19 Mar 2015
Kitchen island counter
I had a bad experience with this company in the past 2 weeks. I ordered a jumbo slab in January that matched the size of the island design and was told it would be a perfect fit by the sales woman. The cabinets for the island were built and installed in February. Last week I received a call from Miracle Marble that the size of the countertop could not accommodate the island length and I would need to compromise on the style. I met with Natalie and Tatiana. Natalie was extremely rude and argued with me over the design. I had no idea that this was a large or difficult job until then so it was very confusing to receive such negativity out of the blue. We should have been told in January to build the island an inch or so smaller smaller to ensure that the counter would fit but by the time I learned of this it was too late. I had no choice but to compromise on the style of the corners. It was installed and was too small. The island had to be cut and the edges/seams are very rounded and do not match the vision I had or our modern design. I spoke to Natalie again and received more attitude that was completely unnecessary. I was not looking for an argument I was just trying to explain my concerns. Needless to say we were going to get bathroom counters from them as well as a backlash and will no longer be working with them.
Answer from pro:
I’m so sorry Madeline that you’ve got such a negative experience dealing with us. From all our team can tell you that in situation that became somehow “out of the blue” we’ve tried to keep our craftsmanship and customer service level on very top, having our commitment: “Customer satisfaction it’s a first priority”. But anyway, thank you for this feedback it will help us to make our customer service even better. Best regards, Natalie.
Reply created 20 Mar 2015
Review from HomeOwner
Rating: 5 out of 5
Review left on 8 Nov 2014
Kitchen & Bathrooms Renovation
We renovated all house (Kitchen counter top, Master and Guest Bathrooms vanity tops and basement bar – kitchenette top and Fireplace ) with Miracle Marble. Extremely happy with overall process and results. Excellent quality, very good service and prices. Sergey always trying to give extra and provides best design concept / options in the same price. The customer care from Tatiana and Natalia, craftsmanship and attention to detail that impressed us from the first day. We would definitely recommend Miracle Marble to all our friends.
Review from HomeOwner
Rating: 5 out of 5
Review left on 19 Oct 2014
Granite Countertops
Miracle Marble supplied and installed granite counter tops for our renovated kitchen and powder room. Natalie's advice regarding colours and edging styling was invaluable. Service/installation was completed in a timely manner. I highly recommend Miracle Marble.
Answer from pro:
Thank you Julie! That was pleasure to work with you, looking forward to serve you in the future! Natalie.
Reply created 21 Oct 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 23 May 2014
kitchen upgrade
Professional , friendly team. Keeping promises. Great quality. Job done in timely manner. Special thanks to Denis for perfect cut and taste to expose the beauty and depth of granite slab, to Tanya for her experienced design, assistance and patience to listen , Kostantin for professional and clean job during installation . Looking forward for future co-operation .Highly recommended
Answer from pro:
Thank you Sol. Thank you Raya. Our team was very glad to hear that you like a new look of your kitchen. Look forward working with you again. Tatiana
Reply created 17 Jun 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 20 May 2014
Vanity top and kitchen countertop
Miracle Marble is a very good company to work with. They were very helpful and knowledgeable. Excellent quality, very good service. Good price. Our vanity top and kitchen counter top were done in time and looks gorgeous. I would recommend Miracle Marble to my friends.
Answer from pro:
Thank you, Kira. Its been a pleasure working with you. We are so glad to hear your dreams came true. Natalie
Reply created 23 May 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 6 May 2014
kitchen countertop
Our experience with Miracle Marble was excellent. Tatiana spent a great deal of time working out a design and quote, and showing us the granite slabs to make our choice. The work was very well done and on time. The quote was accurate,and the best we found.Our new countertop is beautiful and we will certainly recommend Miracle Marble.
Answer from pro:
Dear Brenda, Thank you for a great review. It was a great pleasure assisting you with your project. Look forward working with you again.Tatiana
Reply created 6 May 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 7 Apr 2014
Granit intall
Fast, Fair price, Clean and Great to work with. Natalia was very helpful and answered all our questions. Even stayed late to accommodate our daily scheduled. If we were to buy again we would defiantly buy from Miracle marble.
Answer from pro:
Thank you Yury for your review. We will be glad to work on your next project. Have a nice day, Natalia
Reply created 6 May 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 20 Mar 2014
Kitchen and Island Granite
Very happy with installation. They prepare the granite from larger slab cuts very accurately (they are not selling already finished "lengths" that are then altered to fit). Edge style included in price and no charge for the waste due to previous point. Cuts and finish work is perfect. No seems in my install (size of "L" shapes allowed each as one piece). Price better then other competitors mainly due to the previous points. Total job time from Quote to Install was < 10 business days.
Answer from pro:
Thank you very much, Darren, for your detailed review. We are always glad to hear that our customers are happy with our service. Best regards, Natalie
Reply created 21 Mar 2014