Bronson Johnson was professional from start to finish. We had a number of companies provide a quote, and Bronson Johnson stood out from all others. For starters, their sales agent didn't try and sell us something we didn't need. In fact, he talked us out of changing our soffits and fascia because they were in great condition. And with their quote they provided us with a copy of their insurance, demonstrating their level of professionalism. Then I spoke with the owner, Fabien, to confirm all the work and the installation date. Not only was Fabien friendly, he went the extra mile to ensure we were satisfied with the job. When the crew showed up on time, they were smiling and extremely courteous. A good sign of a great company is when the staff are happy to be working. I was thoroughly impressed when I saw the owner, Fabien, climb up the ladder to work. This is a true testament to Bronson Johnson's values, that the owner works just as hard as his staff. And when they encountered challenges and unexpected situations, they were quick to propose solutions and fix the problems, even when it wasn't part of the job. They go the extra mile.
And when the job was completed, you wouldn't have known they were even there because they are meticulous with their clean-up. They treated our home as their own.
Throughout the process from point of original contact for a quote right through payment, we were treated with the utmost respect and professionalism. We have worked with a number of contractors and Bronson Johnson ranks amongst the top contractors we have dealt with, and we highly recommend them to anyone looking to get their gutters replaced.
