Mr Swirl The Friendly Plumber

Rating: 4.3 out of 5

Mr Swirl The Friendly Plumber reviews (320)

  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 28 Jan 2019

    Remove and install new toilet.

    I asked for the best flushing ADA approved commode and John recommended and installed a unit which doesn’t work as well as the one he removed. He says I’m stuck with it but offered a price of $ 680 to install another unit which I would supply. Lousy service and lack of care. Will tell anyone seeking plumbing service to avoid this company.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jan 2019

    Fixed a pipe to the hot water heater that burst

    Mr. Swirl provides excellent service from start to finish. After calling the 24 hour service Sunday morning regarding a hot water heater pipe that burst the night before, John Sirsiris (the technician) called me within 15 minutes to discuss the problem, and he was here within an hour and a half to fix the pipe. Within an hour or so, he was able to fix the pipe. His personality is very friendly, and he is very knowledgeable about what he is doing. His work is excellent. I will definitely contact John for any future plumbing issues, and I will recommend his services to anyone I know that needs a great plumber.

    Answer from pro:

    Thank you Jennifer for your uplifting feedback! Mr Swirl thrives on providing prompt service, especially with emergency calls such as, a burst pipe. Just like John, our technicians are well-versed in a wide variety of plumbing and drainage jobs. Our focus it to provide everyone one of our friendly plumbers to resolve any of your plumbing needs!

    Reply created 15 Jan 2019
  • Review from Johnny Liu
    Rating: 5 out of 5
    Review left on 26 Dec 2018

    Organized, experienced, and well-priced!

    Knowledgeable, patient, and reasonably priced, the company exceeded my expectations when they sent out Ken to repair our burst pipe! I had a great experience and will be calling Mr. Swirl for our future plumbing needs.

    Answer from pro:

    Thank you Johnny for sharing your experience with us! We are thrilled to know we were able to help you out and fix the burst pipe. We will be more than happy to assist you with plumbing needs in the future. - Team at Mr Swirl

    Reply created 8 Jan 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Nov 2018

    Replace kitchen faucet

    The kitchen faucet water stream was reduced to a trickle . I called MrSwirl and they came to fix it within a couple of hours. Very professional, explained everything . Highly recommended
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Nov 2018

    From start to completion of a major hot water leak,1oo% satisfied.

    The need for plumbing starts with the call to MR. SWIRL,"HOW CAN WE MAKE YOUR DAY BETTER?" AMY AND ANDREA are second to none. The crew of Milos,Kevin,John,all attended.Living in a rancher the water problem came from one part of the house and ended at the other.The final answer was to re-work from the hot water tank all the way to the furthest part of the house.No easy task and it took a couple of days,but,completed. Deanna and i have never relaid more on MR.SWIRL then the last weeks ,[ we've counted on them several times in the past] HIGHLY RECOMMENDED.

    Answer from pro:

    Hey George and Deanna! The whole team at Mr Swirl is so absolutely touched by your kind words and cannot thank you enough for taking the time to share your experience with us! You have definitely made OUR day better. We understand that most plumbing needs are quite inconvenient for our clients; and that it why our goal is to ensure that our clients are looked after and happy throughout the entire experience. Thank you again for sharing your kind words with us. We hope to continue upholding the same great experience for the both of you in the future!

    Reply created 13 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Nov 2018

    Replace cracked pipe for city water line.

    Very professional and courteous. Plumbers are friendly and knowledgeable and the office staff are very helpful. We’ve been using Mr. Swirl for 11 years and would recommend them.

    Answer from pro:

    Hey there Layne! Thank you so much for your feedback. We especially love to hear from our loyal customers to know that we continue to uphold being the Friendly Plumbers. We value your support and look forward to many more years working together on projects!

    Reply created 6 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Oct 2018

    Bathroom Repairs

    Kevin came and helped us on Friday, Oct 19th in Abbotsford. He was excellent in all ways. Polite, on time (he came with less than 24 hours request) and he did a thorough job. Best of all, he took the time to diagnose the real issue and avoided cutting a bunch of holes in the walls. True pro. Work was done faster than I thought and everything is deluxe now. All clean and fixed and at half what I thought it would cost. Everyone here at Hillside Home would like to thank Kevin for his awesome work, both clients and staff.

    Answer from pro:

    Hey there Hillside Home! We love your upbeat feedback about Kevin. Mr Swirl’s technicians focus on delivering every customer prompt and affordable services. We respect our customers homes and try our best to avoid any unnecessary holes and ensure we clean up after ourselves. Out team is happy to know that we successfully met your expectations and look forward to assisting your home for any future plumbing needs! The Team at Mr Swirl

    Reply created 22 Oct 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Oct 2018

    Great service by Milo

    We had a leak in our upstairs washroom that insurance is fixing but since they dont cover the cost of plumbing, I hired Me Swirl. I have used them before for a clogged bathtub. To my surprise Milo McCarthy the President showed up- mot only was he amazing but professional and very knowledgeable. Worth the money I paid I would say. Use these guys for sure!

    Answer from pro:

    Thank you for your positive feedback Dinesh! Milo is a very involved President; from assisting customers through the office and out on the field. It allows us to better see areas where our company can improve. We are thrilled to hear from a loyal customer, such as yourself! Don't hesitate to call us for future plumbing needs.

    Reply created 5 Oct 2018
  • Review from Eric
    Rating: 5 out of 5
    Review left on 1 Oct 2018

    Unplugging kitchen drain and installing a new garburator

    John was prompt and came very quickly. Exemplary service. He had to unplug a kitchen sink drain line using a snake. He also was called to install the new garburator. The old one was probably the source of our trouble with the drain line. Three service calls in total. Two calls for the drain and one to remove and replace the old garburator.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Sep 2018

    bath and seperate -tub-shower faucet

    take the 2 faucets apart to fix problem with not enough hot water coming through
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