Mr Swirl The Friendly Plumber

Rating: 4.3 out of 5

Mr Swirl The Friendly Plumber reviews (320)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Aug 2012

    Toilet delivery, installation & removal of old one

    We found Mr. Swirl's workman amiable and capable of quick and tidy work when installing our new bathroom toilet. He notified us when he would not arrive exactly on time, which we greatly appreciated. He arrived at the revised time and worked quickly and efficiently to remove the old toilet and install the new one which he had delivered. His work was done with a minimum of "mess" and he cleaned up any traces of his labor. He was courteous at all times, and explained details of what he was doing. He also gave advice on installing a new tub and surround for which we will not hesitate to hire him in the future. We would recommend Mr. Swirl to anyone wishing a bathroom renovation or repair.

    Answer from pro:

    Hi Janet Thank you so much for your glowing review. I will let Daniel know all the wonderful things you have said about him Thank you!

    Reply created 13 Aug 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Aug 2012

    A rat bit a hole in a pipe which was leaking in my car port

    I awoke to a major water leak under my kitchen sink that was leaking heavily in my car port. I called Mr. Swirl and Daniel arrived within 1.5HR and quickly detected the problem and had it fixed within 45min. I highly recommend calling Mr.Swirl as they were quick, friendly and efficient. I was originally quoted $420 but because the job was easier then originally expected, Daniel honestly dropped the price to $350 from the original quote. Thanks Mr. Swirl!

    Answer from pro:

    Thank you for taking the time to give us this wonderful review. I'll be sure to let Daniel know how much you appreciated him. Thank you for using MR Swirl.

    Reply created 7 Aug 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Jul 2012

    Broken hot water tank

    Dino came out for a service call when my hot water tank broke. He was friendly and knowledgeable, and he found the problem right away and fixed it within the hour... thanks Dino

    Answer from pro:

    Hi Chris, We are glad we could help! Thank you for the great review

    Reply created 7 Aug 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jul 2012

    Clogged Sink

    Had a clogged sink in the kitchen. Gave Mr. Swirl a call and they were able to get someone out right-away. Service on the phone and with the Tech were both great and professional and most of all he was on time.

    Answer from pro:

    Thank you John We always try our best to get to our customers as quick as possible. Thank you

    Reply created 7 Aug 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jul 2012

    leak in master bath in newly bought, renovated house

    Imagine being in your newly bought home for one day and, suddenly, the ceiling in the family room has a watermarked face on it! Well, that was our experience. I called Mr. Swirl, and a crew came out immediately. The head plumber was sensitive to causing as little damage as possible & asked us if there was a warranty on the work that the other plumber had done (the previous owners had extensive renos before the sale) to cover the work as the ceiling had to be cut to get to the pipes. There was no warranty as the previous owners had a private contractor do the work: a plastic pipe was pushed into the metal pipe, causing the crack & leak. Mr. Swirls’ plumbers fixed the problem quickly & inexpensively! I would definitely recommend them to others!

    Answer from pro:

    Hi Allyson, We are so happy we were able to help you. Thank you very much for your glowing review. It means a lot to us.

    Reply created 7 Aug 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jul 2012

    bathroom leak

    i had a leak in my bathroom..daniel was here withen the hour.fixed like the pro he is..i could have had a big mess too clean. so yes i would call again.. and thank you so much for being so prompt. thankx again donna..

    Answer from pro:

    Thank you for taking the time to give us this wonderful review. I'll be sure to let Daniel know how much you appreciated his professionalism. Thank you for using Mr Swirl Plumbing.

    Reply created 6 Jul 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jun 2012

    Hot water heater replacement

    Our hot water heater was leaking water and had to be replaced. The Mr. Swirl plumber went and picked up a new heater and installed it in the matter of a few short hours. He was quick, efficient and friendly. He also removed the old one and took it with him.
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 27 Jun 2012

    plumbing

    They were very friendly over the phone, the service people and prompt, but did i PAY for it. The first time was a saturday afternoon, and the second time was during the daytime, weekday. When I asked what the hourly rate was I got the answer, based on the job only. The first job ended up being $434. for less than an hour (unplugging my kitchen sink) and an additional $188. a few days later since it was an unrelated problem. The second problem was not going to be warrantied unless I paid $400. robbery!!! I think I had better learn some more plumbing and be a bit bolder next time.

    Answer from pro:

    Thank you very much for taking the time to give us your feedback. Someone from our office will be in touch to discuss your invoices.

    Reply created 28 Jun 2012
  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 25 Jun 2012

    Clogged kitchen sink drain

    We had a slow draining kitchen sink that in the past I would just run a snake through myself or as I have also done before, call Mr Swirl or similar company. We used Mr Swirl for the same job a couple of years ago and they were quick and had reasonable rates which is why I called them again. This time we called to make an appt but I didnt ask for a quote (my bad). Chris came when promised, fixed the clog in 50 min and also fixed a minor leak. Good guy. did a good job but when I got home and my wife presented the bill to me I was stunned. $445 to run a snake through. I advise everyone to call around and get quotes prior to making the appointment. I would think $150-$200 would have been more reasonable for a simple job.

    Answer from pro:

    Thank you for taking the time to give us your review. We'll be sure to let Chris know what a good job he did. Someone from our office will contact you to discuss the invoice.

    Reply created 27 Jun 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jun 2012

    Unclogged kitchen sink

    Both sides of my kitchen sink were clogged , I phoned mr. Swirl and they came first thing in the morning fixed it quite quickly and cleaned up after themselves. The Plummer was very nice he let me know what I could do to avoid this problem again by simply filling up my sink with hot water and draining it often to avoid clogs. I've used this company before and would use them again!

    Answer from pro:

    Thank you for taking the time to give us this wonderful review. I'll be sure to let the plumber know how much you appreciated him showing you how to avoid the problem. Thank you for using MR Swirl.

    Reply created 25 Jun 2012
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