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CARGO CABBIE

Rating: 5 out of 5

CARGO CABBIE reviews (985)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jun 2021

    Stress free move day!

    My wife and I were anxious when it came to picking the right moving company for our move. We had some delicate pieces of furniture, art, and items of great sentimental value to us, and we had heard horror stories from friends who hired shady companies and had an awful experience. All of those concerns disappeared with Cargo Cabbie. Their estimate process was smooth and easy, and their Logistics Coordinator, Amanda, was always prompt, friendly, and professional when it came to our inquiries. She was always able to provide answers to our many questions, and helped us with details to obtain a special parking permit for their movers. On the day of the move, the movers arrived on time and immediately got to work. They never slacked off or tried to "run out the clock" to over charge us. They packed everything with extreme care, were incredibly friendly and easy to get along with. Ryan, one of the movers, could be heard telling the other movers, "Unpack as you go guys, we want to save these guys some money". In fact, by the time Ryan and his crew were done, we were charged significant less than our original estimate. When was the last time you heard of a company trying to save you money? The team went above and beyond during our move, and made it a stress free day. They even disassembled/reassembled some tricky pieces of furniture that we didn't think could be moved. At the end of the move, we did a walk around to check each item and ensure it was in good condition. Out of all our items, there was only some minor damage to an older wooden Muskoka chair. However, the team were upfront and honest about it and took full responsibility. Head office reached out to me the next day and they have taken it for repair (for free, we had the protection plan just in case). Every other piece of furniture was in amazing shape, including a large canvas painting we had. If you want piece of mind, this is the company to go with. They are honest, hard working, and professional. No hidden fees/costs, amazing care for your furniture and property (no damaged walls or scuffed floors). This company is an amazing example of everything a moving company should be. Thank you Cargo Cabbie for making our moving day stress free!

    Answer from pro:

    Hello Tuan, Thank you for this very nice and thorough review, it really put a smile on all of our faces here at the office. We are so glad you were able to experience our 5-star moving experience, and that you had a good interaction with the staff. We always want to make sure our clients are as stress free as possible throughout the moving process, and we appreciate you taking the time to share your experience for others to see. We hope that we can assist with any other service in the future, as we will be happy to help once again! Kind Regards, Javier and the Cargo Cabbie Team?

    Reply created 21 Jun 2021
  • Review from Alison Hearn
    Rating: 5 out of 5
    Review left on 7 Jun 2021

    These guys are the best!

    This is the second time in 2 years we have used Cargo Cabbie and they have been terrific each time. The guys are prompt, careful, fast and accommodating. The customer service is top notch - lots of check ins and followups. I cant recommend them highly enough!

    Answer from pro:

    Hello A., Thank you so much for taking the time to write a review for us, we appreciate it very much! We are very happy that your move went according to plan and as smooth as it could be; just like the last time. We truly hope that you are enjoying your new home, and we hope that we can assist with any of our other services in the near future. Thank you again and Stay Safe out there! Regards, Amanda and The Cargo Cabbie Team?

    Reply created 8 Jun 2021
  • Review from Timothy Sullivan
    Rating: 5 out of 5
    Review left on 7 Jun 2021

    Downtown Toronto move

    During the COVID pandemic, my downtown flat lease expired during the time I was not able to return to Canada. Cargo Cabbie were my heroes. They accurately quoted from photos, packed my small flat, moved and placed all of my belongings into storage without me being onsite. I was stuck without this wonderful service! The staff and crew were extremely courteous, made follow up calls, coordinated my unusual situation without any concern or hesitation. "We will handle everything" was their principle. Really outstanding service, many thanks!

    Answer from pro:

    Hello Timothy, Thank you for taking the time to write a review for us! In these uncertain times, we know many people have been stranded outside of Canada and we want to help as much as we can. We couldn't be happier that you had a pleasant experience, and appreciate you sharing that. We look forward to hearing from you once you are able to come back into Canada, and will deliver your items back to you just as they were picked up! Kind Regards, Amanda and The Cargo Cabbie Team?

    Reply created 9 Jun 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 May 2021

    Cargo Cabbie-the ONLY WAY TO GO!

    Is it possible that a moving company could feel like family? Yes! Cargo Cabbie was it for me. I work on many HGTV shows and have seen my fair share of movers. They are definitely not all created equally. I knew I was willing to pay more for professionals who do great work and can be trusted to take care of items. Many moving companies have a revolving door of guys that aren't adequately trained and are just showing up for the day. That's not what I wanted. It was great to be given an accurate bottom line, so you're not stuck with a crazy bill at the end that you didn't anticipate. I've actually had a few years of experience dealing with this stellar company. I booked Cargo Cabbie for a significant move of a 3-level five-bedroom Edwardian house 2 years ago. They did an in-person assessment of the property and gave me an extremely detailed quote. There were no surprises. The move happened quickly and efficiently during one of the worst snowstorms in Toronto. There was 4ft of snow, and the team handled it like total pros. They carefully wrapped all of my mirrored furniture pieces and were extremely careful with my huge canvas art. They took extra care of my $6000 Mitchell Gold sofa and finished the job when they said they would. One of the key reasons I went with this company is because they offer a storage facility that is secure and temperature controlled. I needed short-term storage for about three months...or so I thought at the time. Soon as the move was completed and they drove away, my job was done. I didn't have to go to a storage facility and oversee movers putting items into storage cages or rooms in which I had to monitor and be the keeper of the keys. I needed the move done quickly and to part ways with my items as soon as they hit the truck. As soon as they left, I locked the door, dropped house keys at a law office and caught a flight. Who can do that on a moving day? Only with this company would I chance that! I had not a single worry about whether or not I would be left high and dry, my items would go missing, or if it would be movers who were just day workers making a quick buck. This company is professional every step of the way and really care about their clients. They take care of absolutely everything. My three months of storage ended up being almost 2 years. Life happened, and so did Covid. I would occasionally need an item, of which I would book a time to go, and someone would escort me to my lot, the shrink wrap and tarps would be removed off of my skids, and someone would help me find what I was looking for. I never thought that I was a bother, and people bent over backward for me and would help me load up my car with whatever I needed. Javier, the owner, would always say hi in the warehouse like he knew me....kind of like the caregiver at the daycare I dropped my kids off at two years ago and never bothered to pick up! ; ) When it came time to get my items out of storage and do another move, Amanda and Kat were brilliant at working out times and new quotes for me. I had all of my items brought from the storage facility to my new house. I needed a separate move to get things from my temporary rental apartment that I acquired over a long period. I even scheduled two additional locations to pick up items stored at friends' garages or stores. Cargo Cabbie handled all of the instructions for each pick-up point effortlessly. Javier, the owner, even called me personally to check in on everything! The point people for my moves were always in charge of running the teams, and it was like a well-oiled machine. Ryan is a rockstar, and Ali is the sweetest! 300lbs marble table? No sweat! Runners on the floor and Covid protocols to the letter. They carefully remove packaging and assemble furniture as they go. Moving is seriously one of the most stressful things on the planet! Do yourself a favor and recognize that paying a little bit more gets you way more. Why stress? In life, there are many moves! Cargo Cabbie are my movers for life!

    Answer from pro:

    Hello Misty, Wow we cannot thank you enough for such an awesome and kind review. Thank you, thank you, thank you for taking the time to write this for us, we definitely feel like apart of your family as well! We are so happy that you were able to experience our many different services and experienced our 10-star quality that we always strive to provide. We would like to thank you for being so kind to all of us here at the office, as it always makes out job easier when clients are sweet and understanding. We truly hope you are enjoying your home and will of course be more than happy to help with any other service you may need in the future. Thank you again and we wish you all the best! Kind Regards, Javier, Amanda, Kat and The entire Cargo Cabbie Team?

    Reply created 1 Jun 2021
  • Review from Sumeer Sinha
    Rating: 5 out of 5
    Review left on 22 May 2021

    Movers

    Very professional, very efficient, extra careful, friendly, overall really good service. My move was a breeze! John and his guys were beyond excellent. They took care of everything and I would totally recommend them!

    Answer from pro:

    Hello Sumeer, Thank you for the taking the time to write a review for us! We are so happy to hear that you were able to experience the 10-star Cargo Cabbie service, and that your move went as smooth as it could. We hope to be able to assist with any other moves you may have in the near future. Stay Safe and Regards, Amanda and The Cargo Cabbie Team?

    Reply created 25 May 2021
  • Review from Harry
    Rating: 5 out of 5
    Review left on 21 May 2021

    Kudos to Kat, John, Frank, and Crew! Easy Seamless Move!

    When you're preparing for a move, sometimes it can get stressful, things boil down to the last few minutes and your head is spinning. That was where I was at a month ago when I called Cargo Cabbie. I had done my research online, first trying through Google but realized that the reviews for companies there were not in depth and it was very much pay to play, so I used HomeStars. I was able to filter by Best of Award winners and read awesome reviews. From there, I picked up the phone and was greeted by such a kind lady, Kat, who walked me through the steps and told me it was possible to execute a clean move in such a short timespan. Tired, stressed, and packing until the last minute, I trusted her with my life and she hooked me up with two studs of movers, John, if I'm remembering correctly and Frank. These guys were there to see me at my ugliest sweating bullets as I was tying up loose ends and helped me with that as well. They were knowledgeable, patient, and took command of the move. It wasn't the biggest move and I didn't have the most valuable things, but everything got to my new place as it should have been. When you pay for a service you pay for service and convenience and I cannot speak more highly for this crew - they provided both. They're worth the money, but you don't need me to say that, they have dozens of glowing reviews on HomeStars to prove it.

    Answer from pro:

    Hello Hao, Thank you for the kind review, it is so nice to read such nice words. We couldn't be happier that everything with your move went as smooth as we always intend, and are happy that you are now settled into your new home (packing aside). We are always appreciative when we receive a review, and yours has made everyone here at Cargo Cabbie feel good about the hard work we always try to accomplish! Thank you again and we hope to help with any move you may have in the future! Kind Regards, Kat and the Cargo Cabbie Team ?

    Reply created 25 May 2021
  • Review from Customer of CARGO CABBIE
    Rating: 5 out of 5
    Review left on 18 May 2021

    Cherished restored Victorian in new home

    I rebuilt a Victorian sofa, found out for trash, and being delivered to my daughters home. So much sweat equity invested and so old a piece. Couldn’t be handed off to just anyone. I was pleased with Cargo Cabbie. I’d not engaged them before and found the service timely, professional and reassuring, given the significance of the piece.

    Answer from pro:

    Hello, Thank you very much for taking the time to write such kind words for us today! We are extremely happy that everything went well with your single item move. If you need anything else in the furniture to be moved, we will be more than happy to help :) Thank you again and stay safe out there! Kind Regards, Javier CEO - Founder

    Reply created 18 May 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 May 2021

    Moving with storage,

    I used these guys for previous moves, at home and at work. Each time, it went flawlessly. Communication with their office and crews is always easy. This time around I needed help with short term storage. Super convenient. I didn’t have to do or worry about thing, and I really appreciate that.

    Answer from pro:

    Hello MC, Thank you for such kind words, we are always happy to help clients for more than one move, and for more than one type of moving service. We hope you enjoy your home and we wish you all the best! Regards, Javier and the Cargo Cabbie Team

    Reply created 17 May 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 May 2021

    Great Moving company!

    Cargo Cabbie was excellent to deal with from the start. Very professional in getting me a quote, scheduling and getting the move done. They were quick and very nice. Our move was just great!

    Answer from pro:

    Hello Nicole, Thank you for taking the time to write such kind words for us! We are very happy to hear you were able to experience our 10-star Cargo Cabbie moving experience. We will be happy to assist with any other move in the future if needed. Thank you again and stay safe. Regards, Javier and the Cargo Cabbie Team

    Reply created 14 May 2021
  • Review from Barbara G.
    Rating: 5 out of 5
    Review left on 12 Apr 2021

    Apartment move

    From the minute you call to get a quote and information there amazing! I had the great pleasure of working with Amanda as coordinator. She understood what needed to be done and all expectations were met she is highly professional and kind to boot. It is because of her I went ahead and hired the company to facilitate the move and glad I did! The moving crew were equally amazing, both professional, clean and had great questions. John ensured the move was being handled properly and was very organized and efficient. This was the best move if my life and most grateful for making a pandemic move run smoothly! A big thank you to all of you with gratitude.

    Answer from pro:

    Hello Barbara, Thank you very much for such a nice review! It gives me great happiness to hear that my team is providing top notch service, like I always hope for my team! It was a pleasure to help with your in-building move, and I am happy everything went smooth and as estimated. We wish you all the best in your new home, and we hope you stay safe during these uncertain times. Of course, we are here to help with any future move you may need, and will be happy to hear from you again. Best Regards, Javier & The Cargo Cabbie Team

    Reply created 13 Apr 2021
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